Shop assistant was very helpful, polite & respectfull. Assisted me with a new order I wanted to place & dealt with the order I was collecting efficiently & quickly. Excellent series provided
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Again I have ordered online and used the click and collect service and been very happy with the service I've received. The package was delivered in pristine condition just as if I had brought it from... Toon meer
Bedrijf heeft geantwoord
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Toon meer
Bedrijf heeft geantwoord
Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Bromley
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Verenigd Koninkrijk
4,7
Uitstekend
288 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gardeners don't despair, just look after your purchases.
With winter in its thrall now is the time for home entertainment. Gone are the days of lingering in the garden with a glass of wine 🍷 or beer,after an afternoon of toil. However, one must endeavour to nurture the overwintering plants whilst well wrapped up against the winter chill. 😀
5 november 2024
Antwoord van hmv (UK) - Bromley
Hi Kenny,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Squashed
I ordered a funko. These can be collectables. Kept in their box. The box turned up squashed and ripped. Tried to sort a return and can only find that I need to return to store. This is inconvenient and not near me which is why I ordered online!
29 oktober 2024
Antwoord van hmv (UK) - Bromley
Hello Sarah,
Thanks for leaving a review. Please be assured that we have a returns process that does not involve returning to the store -- please get in touch with us at website.service@hmv.co.uk and we will be able to send these details through for you.
Absolutely top class service as always…
Absolutely top class service as always received in my local branch of HMV in the glades Bromley
Kind helpful knowledgeable and friendly
Every single one member of staff
They must have great manager
Happy to buy my music there always
Jakub Lewandowski
25 oktober 2024
Antwoord van hmv (UK) - Bromley
Hi Jakub,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extremely helpful personnal service by…
Extremely helpful personnal service by a friendly happy lady. Ordered me a cd and arrived in a few days. Thanks so much.
22 oktober 2024
Antwoord van hmv (UK) - Bromley
Hi Sarah,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
For me most convenient and well stocked…
For me most convenient and well stocked music shop
12 oktober 2024
Antwoord van hmv (UK) - Bromley
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Bromley
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Bromley
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered it
I ordered it, they told me it was ready for collection in good time and I collected it.
Nothing more needs to be said
21 september 2024
Antwoord van hmv (UK) - Bromley
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great company to deal with
Everything was easy from making orders,being advised on status of order abd then delivery date.The items I ordered were great quality I shall be ordering again.
19 augustus 2024
Antwoord van hmv (UK) - Bromley
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
lovely store and friendly staff
11 augustus 2024
Antwoord van hmv (UK) - Bromley
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Have been waiting over two years for…
Have been waiting over two years for this album to be released on vinyl. Very happy with my buy. Fantastic album, still sounds as good as it did, when first released back in 2001
27 juli 2024
Antwoord van hmv (UK) - Bromley
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Bromley
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Bromley
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Able to find the dvd I wanted with…Amelia’s help
Able to find the dvd I wanted with Amelia’s help. She ordered it for me and it arrived !
It’s not the first time that I’ve ordered a dvd from there - everyone is extremely helpful and that’s why I keep going back
19 juli 2024
Antwoord van hmv (UK) - Bromley
Hi Eileen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Bromley
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The vinyl I have recently purchased is…
The vinyl I have recently purchased is perfect with a clear record!
Over the moon and very quick delivery.
Thank you!
4 juli 2024
Antwoord van hmv (UK) - Bromley
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy website to use
Easy website to use, prompt delivery, friendly staff in store on collection.
3 juli 2024
Antwoord van hmv (UK) - Bromley
Hi Dawn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great staff in store
Great staff in store.
Delivery slower than expected.
Communications clear
29 juni 2024
Antwoord van hmv (UK) - Bromley
Hello
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I was very impressed with my order and…
I was very impressed with my order and it was delivered on time as promised and l'm very happy with my product l received. Thank you very much
21 juni 2024
Antwoord van hmv (UK) - Bromley
Hi Ebenezer,
Thanks for your review, we love seeing 5 stars and happy customers! We hope that you enjoy your item.
Hope you choose to shop with us again soon,
Thanks.
Easy purchase from the website and…
Easy purchase from the website and friendly pickup from my local store!
23 juni 2024
Antwoord van hmv (UK) - Bromley
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.