Always get fantastic service in the Cardiff store, spoken many times with the same man, think his name is Keiron, the go to person for 4k bluray as staff say. Always recognise me when in and that g... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie41 Queen Street, CF10 2AS Cardiff, GB
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Lees wat reviewers zeggen
It is difficult for me to shop as I am a person with Autism and being in public has its drawbacks with so much ignorance and lack of humanity. HMV has been a place where I have been shopping since I w... Toon meer
Bedrijf heeft geantwoord
Firstly when I entered the Cardiff store and asked an assistant for help she was not interested at all and sent me away. So I headed upstairs where the staff were so helpful and knew their stuff. I... Toon meer
Bedrijf heeft geantwoord
I use HMV for any DVD I may need as they always provide and excellent service . Their products always come well packaged and delivery is always on time. Thank you and I would definitely recommend.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Cardiff
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
41 Queen Street, CF10 2AS, Cardiff, Verenigd Koninkrijk
4,7
Uitstekend
425 reviews
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Great service and postage times.Very…
Great service and postage times.Very good selection of 4k movies.
7 december 2025
Antwoord van hmv (UK) - Cardiff
Hi Clive
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV review
I had a really good experience with shopping at HMV the staff was really friendly and made my shopping experience really good, I willl defiantly shop there again and recommend someone to the store
6 december 2025
Antwoord van hmv (UK) - Cardiff
Hi Luke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Cardiff
Hi Catmum
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great delivery and good bargains.
Great delivery and good bargains.
Good communication.Keeps one informed of latest releases
3 december 2025
Antwoord van hmv (UK) - Cardiff
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I live in.Cheshire i was in a shop in…
I live in.Cheshire i was in a shop in Cardiff they were very helpful didn't have the L,p in shop so they ordered it from their distributor and all sorted out with in 3 days posted to me in Cheshire the staff was really helpful and polite
2 december 2025
Antwoord van hmv (UK) - Cardiff
Hi PHILIP
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Cardiff
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and quick to arrive.🙂
3 december 2025
Antwoord van hmv (UK) - Cardiff
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy online ordering and prompt…
Easy online ordering and prompt delivery.
Prices were good too!
2 december 2025
Antwoord van hmv (UK) - Cardiff
Hi Gail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Cardiff
Hi Miss Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff member in store was amazing help
Staff member in store was amazing help.
Found the titles on line and helped to arrange the order delivery to the house.
24 november 2025
Antwoord van hmv (UK) - Cardiff
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff in Cardiff were very professional.
Your staff in Cardiff were very efficient and pleasant. The delivery arrived in perfect condition, and -as a self-described technophobe- I'll definitely be initiating more orders of this kind in the future.
17 november 2025
Antwoord van hmv (UK) - Cardiff
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Myself and my daughter attended the…
Myself and my daughter attended the meet at greet yesterday queued for over 2 hours which was expected but then once they let people in the shop it was a free for all and the staff did not ensure that people went in, in the positions they have queued in for hours which was unfair
18 november 2025
Antwoord van hmv (UK) - Cardiff
Hello Danielle
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
amazing time just a shame i couldnt use…
amazing time just a shame i couldnt use the toilet as inwas disabeld with a toilet pass
18 november 2025
Antwoord van hmv (UK) - Cardiff
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The event was 1 hour late standing…
The event was 1 hour late standing outside for 2 hours in the cold and ps in writing this at 5:25 and still not gone in yet supposed to go in at 6 we will see 😤
18 november 2025
Antwoord van hmv (UK) - Cardiff
Hello Mick
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Antwoord van hmv (UK) - Cardiff
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV had what I was looking for, and the postage was fast, they were very helpful.
All the staff was friendly, and very helpful.
7 november 2025
Antwoord van hmv (UK) - Cardiff
Hi Gavin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Cardiff
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Cardiff - click & collect
Ordered click & collect from Cardiff. Staff in the store very friendly, helpful & service with a smile.
5 november 2025
Antwoord van hmv (UK) - Cardiff
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a CD which arrived real…
I ordered a CD which arrived real quick. I collected it from the always friendly & really helpful staff at HMV Cardiff. A great store with the best people. Well recommended.
4 november 2025
Antwoord van hmv (UK) - Cardiff
Hello Sean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great delivery service to store👍👍
30 oktober 2025
Antwoord van hmv (UK) - Cardiff
Hello Ainsley,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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