As usual I was amazed how quickly my order came. I was delighted as always. From time to time I order from you and am always pleased having it delivered or collecting from the Cheltenham store. Well... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie28-29 Regent Arcade, GL50 1JZ Cheltenham, GB
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Lees wat reviewers zeggen
Daugther has been trying to source more k pop albums without paying high import fees/postage. She has finally found HMW that offer that and they will deliver as soon as the album is released if not in... Toon meer
Bedrijf heeft geantwoord
It's that time of year when mail begins to go missing especially packages that so obviously contain cd's so I'm always a little concerned,however my order arrived promptly as is HMV's style.Reccomend... Toon meer
Bedrijf heeft geantwoord
Received email telling me my item was dispatched 28/11. By 10/12 still no sign of in store arrival. No further communication. Can't find a way to easily query or chase up order. After receiving th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Cheltenham
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
28-29 Regent Arcade, GL50 1JZ, Cheltenham, Verenigd Koninkrijk
4,8
Uitstekend
264 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
As usual I was amazed how quickly my…
As usual I was amazed how quickly my order came. I was delighted as always.
From time to time I order from you and am always pleased having it delivered or collecting from the Cheltenham store. Well done HMV and thank you.
21 april 2026
Antwoord van hmv (UK) - Cheltenham
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Most polite informed and helpful staff…
Most polite informed and helpful staff ! So pleased the store is near enough that we can access it.
21 april 2026
Antwoord van hmv (UK) - Cheltenham
Hi Sheila
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy website to use and process was…
Easy website to use and process was smooth and simple. Prompt delivery and kept up to date with dispatch etc...
14 april 2026
Antwoord van hmv (UK) - Cheltenham
Hello Jon,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent staff helping
17 april 2026
Antwoord van hmv (UK) - Cheltenham
Hi Mr Dowsett,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Cheltenham
Hi Laurence,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They found the CD I wanted and it was…
They found the CD I wanted and it was available for collection from my nearest store. No problem with either
6 april 2026
Antwoord van hmv (UK) - Cheltenham
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Cheltenham
Hi Victoria
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Every one in the hmv store was amazing…
Every one in the hmv store was amazing and very knowledgeable
1 april 2026
Antwoord van hmv (UK) - Cheltenham
Hi William
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales boy was extremely helpful
The sales boy was extremely helpful, nothing was too much trouble.
7 april 2026
Antwoord van hmv (UK) - Cheltenham
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
very helpful staff
1 april 2026
Antwoord van hmv (UK) - Cheltenham
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really fast service with good products…
Really fast service with good products especially limited vinyl.
The website is super easy use (too easy given how much I spend).
2 april 2026
Antwoord van hmv (UK) - Cheltenham
Hi.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Cheltenham
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Cheltenham
Hi DAVID
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Recommend
Easy to order online and collect order. Helpful staff at the counter. Enjoy browsing in the local, well-stocked store.
9 maart 2026
Antwoord van hmv (UK) - Cheltenham
Hello Anna
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Cheltenham
Hi Ben
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Cheltenham
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff.
Very helpful staff.
The process for ordering was explained fully and the obtaining of the goods was exactly as explained.
Everything was quick and I will certainly
Use HMV again.
28 februari 2026
Antwoord van hmv (UK) - Cheltenham
Hi Eric,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a DVD and it arrived in a…
I ordered a DVD and it arrived in a week. Staff were very friendly and helpful.
26 februari 2026
Antwoord van hmv (UK) - Cheltenham
Hello Wendy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Cheltenham
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have always shopped in HMV where…
I have always shopped in HMV where possible since they launched in my home town in the 90s. I have never had a negative experience and the staff have always been knowledgeable and friendly. Long live HMV ! 🤟
26 februari 2026
Antwoord van hmv (UK) - Cheltenham
Hi Evan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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