Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnits 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
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Lees wat reviewers zeggen
professional and helpful staff at both the liverpool store and at the chester store. i had a problem with a vinyl record and they took extra time to make sure i got the best service. will definately u... Toon meer
Bedrijf heeft geantwoord
Really good service from HMV. Website was easy to use and order my vinyl. Good selection at a reasonable price. Pick up from store is a good feature and staff really pleasant
Bedrijf heeft geantwoord
Always friendly and helpful, every time I pop in On this occasion he guy went out of his way to help me find what I was looking for etc Ordered and picked up when advised. Long may HMV continue not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Chester
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, Verenigd Koninkrijk
4,8
Uitstekend
255 reviews
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Antwoord van hmv (UK) - Chester
Hi IAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really good service from HMV.
Really good service from HMV.
Website was easy to use and order my vinyl.
Good selection at a reasonable price.
Pick up from store is a good feature and staff really pleasant
16 juni 2026
Antwoord van hmv (UK) - Chester
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
professional and helpful staff
professional and helpful staff at both the liverpool store and at the chester store. i had a problem with a vinyl record and they took extra time to make sure i got the best service. will definately use hmv again.
5 juni 2026
Antwoord van hmv (UK) - Chester
Hi Russell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
fast and reliable service when picking…
fast and reliable service when picking up an order:)
9 juni 2026
Antwoord van hmv (UK) - Chester
Hi Rhys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always friendly and helpful
Always friendly and helpful, every time I pop in
On this occasion he guy went out of his way to help me find what I was looking for etc
Ordered and picked up when advised.
Long may HMV continue not many record shops left o n high street
11 juni 2026
Antwoord van hmv (UK) - Chester
Hi Michael
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Chester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
On time availability
10 juni 2026
Antwoord van hmv (UK) - Chester
Hi Geoff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Chester has good selection but wish…
Chester has good selection but wish they still did games for ps5 ect
2 juni 2026
Review zonder uitnodiging
Antwoord van hmv (UK) - Chester
Hi DJ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Chester
Hi KAREN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pleasant Experience
Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester
2. Was to collect from my local HMV Store in Wigan
3. To be delivered to my home, which was the more convenient
Ordered on the Friday, received following Tuesday, 4 days of which was over a Bank Holiday weekend.
Excellent service, a pity we Don’ t get this in every retailer, they could learn a lessen from an experience of visiting HMV Chester, Well done HMV
30 mei 2026
Antwoord van hmv (UK) - Chester
Hi Mike
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off and that you were able to get your hands on your desired DVD.
See you soon :-)
Let's keep HMV on the high streets!
Great service, huge choice of films, much prefer owning the physical disc than streaming on-line. Let's keep HMV on the high streets!
27 mei 2026
Antwoord van hmv (UK) - Chester
Hi Mr Prowse
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Chester
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service.
23 mei 2026
Antwoord van hmv (UK) - Chester
Hi damon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Chester
Hi Philip,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Blokes in the shop were really helpful…
Blokes in the shop were really helpful and I got my stuff delivered, no fuss. Ta very much!
15 mei 2026
Antwoord van hmv (UK) - Chester
Hi Peter,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Chester
Hi Joe,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
smooth and easy process from ordering…
smooth and easy process from ordering to collection.
11 mei 2026
Antwoord van hmv (UK) - Chester
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So smooth and trouble-free!
9 mei 2026
Antwoord van hmv (UK) - Chester
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not visited HMV in about 3 years due to…
Not visited HMV in about 3 years due to me moving. A lot has changed. But what hasn't changed is the friendliness of the staff, the variety of stock, and the feel you get when choosing to purchase from the high street! Spent just over £100 for this visit. My only disappointment, is the reduction in Classic Dr Who DVDs. I'm still very old school, I guess.
2 mei 2026
Antwoord van hmv (UK) - Chester
Hi Alwyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service from ordering item in…
Great service from ordering item in shop to delivery of item to my house. Arrived when promised.
29 april 2026
Antwoord van hmv (UK) - Chester
Hi Simon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely perfect customer service
Absolutely perfect customer service. The young lady on the checkout took our order and two days later it was on our doorstep. Can't beat that.
30 april 2026
Antwoord van hmv (UK) - Chester
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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