Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with. So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not onl... Toon meer
Locatie
Wijzig locatie13/15 Smithford Way, CV1 1FY Coventry, GB
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Lees wat reviewers zeggen
Great in store & online, always helpful staff. Great collection of films and music along with other merch items. Fair competitive prices. Online order was an easy process,delivery was quality and quic... Toon meer
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... Toon meer
Bedrijf heeft geantwoord
We returned a dvd boxset with a missing disc outside the return window. due to the missing disc being in season 11. The staff ordered a new one and checked it before we left.
Bedrijfsgegevens
Over hmv (UK) - Coventry
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
13/15 Smithford Way, CV1 1FY, Coventry, Verenigd Koninkrijk
4,8
Uitstekend
348 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent!
Came right on time. Excellent service especially a gig in Coventry with the Libertines CD. Gig was excellent. HMV Empire venue is superb!
1 april 2024
Antwoord van hmv (UK) - Coventry
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Regular updates on CD delivery
Regular updates on CD delivery. E tickets for show delivered to app.
1 april 2024
Antwoord van hmv (UK) - Coventry
Hi Miss price
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Email tickets never sent
Email tickets never sent, had to phone up and was told ‘sort it out on the night with the initial order email’ from HMV ONLINE (not the Venue!) …. Poor service.
1 april 2024
Antwoord van hmv (UK) - Coventry
Hi Simon,
Thanks for leaving a review. We're sorry to hear that you didn't receive your tickets. We can see that the tickets have been successfully sent out to you through the hmv tickets app, however in this instance we advised in our phone conversation that you bring your order confirmation email which should have granted you access at the event.
We hope you enjoyed the event, please feel free to reach out if you require any further assistance.
Antwoord van hmv (UK) - Coventry
Hello Andy
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I haven’t received either the e tickets…
I haven’t received either the e tickets or the CD for The Libertines in 3 days time. So now will have to spend time chasing it up.
1 april 2024
Antwoord van hmv (UK) - Coventry
Alternatively, should you be attending the Coventry event and still have not received your e-tickets today, please contact our customer service team at support.hmv.com with details of your order and they’ll take a look asap. Thanks
directed me to the HMV app
directed me to the HMV app, as an older technophobe found it easy to install and use, plus its a great venue.
1 april 2024
Antwoord van hmv (UK) - Coventry
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As always good quality products and so…
As always good quality products and so many options to choose from
24 maart 2024
Antwoord van hmv (UK) - Coventry
Hi Aurelia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Coventry
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Coventry
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hi there was a change of time for the…
Hi there was a change of time for the Judas Priest appearance. I couldn't make the new time but no refund or transference of money.
4 maart 2024
Antwoord van hmv (UK) - Coventry
Hi Philip
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Judas Priest Q & A
Hmv kept me informed every step of the ,from the booking to the event.
4 maart 2024
Antwoord van hmv (UK) - Coventry
Hi Russell
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent delivery service
Excellent delivery service. The staff at HMV went out of the way to ensure they met my needs.
4 maart 2024
Antwoord van hmv (UK) - Coventry
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic experience with Judas priest…
Fantastic experience with Judas priest - wish more companies cared like HMV to do these events - old school days are back thanks guys
4 maart 2024
Antwoord van hmv (UK) - Coventry
Hi Kaywan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were knowledgeable and efficient
Staff were knowledgeable and efficient. Kind and helpful
28 februari 2024
Antwoord van hmv (UK) - Coventry
Hi Lynda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Coventry
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Deliver on time on messing great service
22 februari 2024
Antwoord van hmv (UK) - Coventry
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Coventry
Hi Kamile
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very professional and great organisation
29 januari 2024
Antwoord van hmv (UK) - Coventry
Hi Tracey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
James arthur was brilliant was a truly…
James arthur was brilliant was a truly brilliant night xxxx
29 januari 2024
Antwoord van hmv (UK) - Coventry
Hello Dawn
Thanks for leaving us a great review, we’re delighted to read your kind comments and glad to hear the event went well.
Antwoord van hmv (UK) - Coventry
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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