Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie71 / 77 Murraygate, DD1 2EA Dundee, GB
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Lees wat reviewers zeggen
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
Bedrijf heeft geantwoord
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Toon meer
Bedrijf heeft geantwoord
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Dundee
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
71 / 77 Murraygate, DD1 2EA, Dundee, Verenigd Koninkrijk
4,8
Uitstekend
240 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely staff
14 februari 2024
Antwoord van hmv (UK) - Dundee
Hi christina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Dundee
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Dundee
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Dundee
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Dundee
Hello Lee
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Dundee store as well as the delivery of your order. We thank you for choosing to shop with us and we look forward to seeing you again in the near future in-store or online :)
Cds came within couple of days
31 januari 2024
Antwoord van hmv (UK) - Dundee
Hi Pauline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering was great helpful staff BUT…
Ordering was great helpful staff BUT when I went to collect my goods the staff member was rude and wouldn't listen when I tried to explain the spelling of my sure name so am not happy won't be going back
31 januari 2024
Antwoord van hmv (UK) - Dundee
Hello Martin
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
I love going to Hmv to buy the really…
I love going to Hmv to buy the really good quality Dvds and to talk to the people behind the till specially tom who helped me to find my Dvd today.
28 januari 2024
Antwoord van hmv (UK) - Dundee
Hi Hunter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Counter staff excellent
28 januari 2024
Antwoord van hmv (UK) - Dundee
Hi Greig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I always find the staff in the Dundee…
I always find the staff in the Dundee store helpful, pleasant and friendly.
20 januari 2024
Antwoord van hmv (UK) - Dundee
Hi Stanley
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
to the nice woman
the straightforward interaction with the staff. and it was very easy to do and i didn’t catch her name but the nice woman was very nice
19 januari 2024
Antwoord van hmv (UK) - Dundee
Hi Kenneth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Early delivery & good updates
24 januari 2024
Antwoord van hmv (UK) - Dundee
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Dundee
Hi MICHAEL
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Delivered on time and with no issues
11 januari 2024
Antwoord van hmv (UK) - Dundee
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered to store item came very quickly
17 december 2023
Antwoord van hmv (UK) - Dundee
That is what we do Amanda, so thank you for the 5 stars!
Antwoord van hmv (UK) - Dundee
Thank you Anne for shopping with us and wishing you a very merry christmas from us at hmv!
Will use againGreat to deal with
Great to deal with, kept up to date from start of order to when dispatched and delivered.
19 december 2023
Antwoord van hmv (UK) - Dundee
Hi Dawn
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon in hmv Dundee and merry christmas :-)
order hadn't shown and no response from…
order hadn't shown and no response from them!!
Order a record on the 8th for click collect its now the 18th and I have no word from them.
15 december 2023
Antwoord van hmv (UK) - Dundee
Hi Kieran
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. The order is now ready to collect, please contact us should you need any further assistance.
Kind regards
Excellent Overall Experience
Extremely helpful on line advise keeping me updated with my order. On collection of the package the staff were and friendly and efficient.
18 december 2023
Antwoord van hmv (UK) - Dundee
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Dundee
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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