My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a littl... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
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Lees wat reviewers zeggen
Great service the store assistant found what I wanted on the system and placed an order for me with free delivery
Bedrijf heeft geantwoord
click and collect picture, the picture was as described, funny thing about click and collect, which was for free, I noticed that HMV sent the item via parcel post to my HMV store so I guess they could... Toon meer
Bedrijf heeft geantwoord
I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Exeter
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Verenigd Koninkrijk
4,7
Uitstekend
343 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Price of vinyl is a disgrace
Price of vinyl is a disgrace. Jazz records i looked at were all at least £15 or more expensive. Even records that are clearly damaged are being sold at the new price. Tonnes of tatt on sale downstairs. Sort out your prices HMV. Bring back the love that you once had for music. Your pricing strategy eapecially for multi buys is awful.
20 juni 2026
Review zonder uitnodiging
Antwoord van hmv (UK) - Exeter
Hello mark
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Great service
Great service the store assistant found what I wanted on the system and placed an order for me with free delivery
14 juni 2026
Antwoord van hmv (UK) - Exeter
Hi Mr Gill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good Selection of Vinyl
10 juni 2026
Antwoord van hmv (UK) - Exeter
Hi Glenn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young woman was so helpful,and…
The young woman was so helpful,and found what i wanted .
6 juni 2026
Antwoord van hmv (UK) - Exeter
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Exeter
Hi ChrisF
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Exeter
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Exeter
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant staff sorted out My order…
Brilliant staff sorted out My order really quickly made sure I was fully happy
20 mei 2026
Antwoord van hmv (UK) - Exeter
Hi Tim,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly service and a good deal on the…
Friendly service and a good deal on the book I purchased
7 mei 2026
Antwoord van hmv (UK) - Exeter
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No confirmation received of ready for collection
I preordered the latest Now Yearbook for collection at the Exeter HMV store, I received the dispatch email but not confirmation that it is ready for collection. This happened the last time I preordered an album too.
As I have to travel to the store I didn’t want to go in until I know it’s there
8 mei 2026
Antwoord van hmv (UK) - Exeter
Hi phil
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Went into the store showed receipt and…
Went into the store showed receipt and got my order no problems
7 mei 2026
Antwoord van hmv (UK) - Exeter
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was all great from start to finish
6 mei 2026
Antwoord van hmv (UK) - Exeter
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The band…
Well I went online to your site and put in the cd album I req and it popped up and I formed me that it would take just a few days and then ready for collection got the email to inform me it was ready to collect and that was it smooth simple and easy
4 mei 2026
Antwoord van hmv (UK) - Exeter
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online order
Quick and helpful service to order in store. Quick delivery to home address.
21 april 2026
Antwoord van hmv (UK) - Exeter
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service by friendly assistant…
Excellent service by friendly assistant at Exeter store.
Good to receive notification of order's arrival.
25 april 2026
Antwoord van hmv (UK) - Exeter
Hi Beatrice
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the shop were great and I…
The staff in the record department at the shop were great and I had a good laugh with them
21 april 2026
Antwoord van hmv (UK) - Exeter
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and very helpful and friendly staff
I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the lady we spoke to was very helpful and said she would have a set delivered to my address. Great service and very helpful and friendly staff.
10 april 2026
Antwoord van hmv (UK) - Exeter
Hi CF
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff ( Andy C) helped us…
Very helpful staff ( Andy C) helped us find exactly what we were looking for and even ordered what wasn’t in stock for home delivery
19 april 2026
Antwoord van hmv (UK) - Exeter
Hello Jen
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Exeter store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Fantastic!!
Fantastic!!
So pleased with my delivery service. Order was pre ordered and dispatched so it arrived on the release date! Driver left the package in a safe location. Very happy and will purchase from here again
15 april 2026
Antwoord van hmv (UK) - Exeter
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly service and On-time delivery
Friendly service and appreciate the on-time delivery for my pre-orders
27 maart 2026
Antwoord van hmv (UK) - Exeter
Hi Imane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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