Purchased the new Madonna vinyl yesterday 03/07/26 at 1.50pm at the Harrogate branch, and Jamie T. served me and he is always such a pleasure to see, and is always super helpful, always asking if he c... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit H,, New Victoria Gardens Shopping Centre, HG1 1AE Harrogate, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The staff at harrogate could not have done anything more to make my purchase of a blu ray disc film which was not in stock but they did manage to secure this for me easily within a few days. thank yo... Toon meer
Bedrijf heeft geantwoord
The young man who served me in your Harrogate store, (identifiable only by the dark nail polish he was wearing as I didn't ask his name) was so polite, friendly and helpful. He is a real credit to you... Toon meer
Bedrijf heeft geantwoord
Harrogate HMV - Thank you OBVIOUSLY I'm a HUGE FAN OOF Mariah Carey- This Album was a no brained Delivery super fast - wasn't expecting that Thank you HMV Harrogate Staff were incredibly help... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Harrogate
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit H,, New Victoria Gardens Shopping Centre, HG1 1AE, Harrogate, Verenigd Koninkrijk
4,8
Uitstekend
148 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They did a great job to find what I was…
They did a great job to find what I was looking for, then the items arrived at the shop few days later, many thanks.
28 februari 2026
Antwoord van hmv (UK) - Harrogate
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
brill staff
brill staff. useful tracking. would recommend service to family and friends.
21 januari 2026
Antwoord van hmv (UK) - Harrogate
Hi Niall
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Harrogate
Hi peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Click and collect .
I had a click and collect item . Everything went well and easily collected .
30 december 2025
Antwoord van hmv (UK) - Harrogate
Hi Pete
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The shop assistants are always very…
The shop assistants are always very helpful and pleasant. My order arrived within a few days, and I'm very happy with it. I've ordered items before from this local branch and the staff have always been as helpful (and patient, when searching for elusive stock online!)
15 december 2025
Antwoord van hmv (UK) - Harrogate
Hi Judy
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harrogate store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Very friendly and helpful in Harrogate…
Very friendly and helpful in Harrogate store,quick delivery.
18 december 2025
Antwoord van hmv (UK) - Harrogate
Hi Mrs
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harrogate store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The manager in the Harrogate store goes…
The manager in the Harrogate store goes above and beyond with everything. Great customer service 5stars and very helpful and friendly too.
8 december 2025
Antwoord van hmv (UK) - Harrogate
Hello DEBBIE
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Harrogate store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the regional manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
A HAPPY XMAS SHOPPING EXPERIENCE. Bought a number of items in Harrogate…
Bought a number of Blu Ray items off the shelf in Harrogate HMV store but staff there offered to order other items online for me that weren't available or out of stock at the time.Both staff members Jacob and Alfie are always helpful.My items were sent in several separate batches as they became available and delivered to me by Royal Mail within the expected time frames.A good smooth experience from first to last.Thanks.
5 december 2025
Antwoord van hmv (UK) - Harrogate
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My online order arrived fairly quickly…
My online order arrived fairly quickly and was easy to pick up at my local HMV store.
5 december 2025
Antwoord van hmv (UK) - Harrogate
Hello Gordon
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Antwoord van hmv (UK) - Harrogate
Hi paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff in the Harrogate branch were …
The staff in the Harrogate branch were very helpful and the order arrived on time
22 november 2025
Antwoord van hmv (UK) - Harrogate
Hello Carol,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I ordered some earbuds I got an email…
I ordered some earbuds I got an email to say parcel had been dispatched and no further communication after this tonsay parcel had arrived. Waited for the date it said it would be delivered to store heard nothing so waited a few extra days just incase still nothing gets to over a week so i decide I will visit store just incase and surprise surprise my parcel is actually there. I inform staff member he said it hqd been processed so.i should havevrecieved an email but I hadn't and yes I did check my junk mail. Luckily I work in town and just downstairs in the shopping centre where the harrogate store is located but not everyone has this advantage there are people who have to make special trips in order to collect parcels if I was one of theses people and I had no communication I would just assume I would never get my parcel this is an inconvinience
18 september 2025
Antwoord van hmv (UK) - Harrogate
Hi Charlotte
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can look into this further.
Brilliant Service
Ordered on the Friday. Two day working delivery time. Email notification on Monday. Collected mid-afternoon and on my turntable 6.00pm!
Store assistant very helpful - pointed me in the direction of CD issue of Different Class 30th Anniversary edition having just ordered vinyl issue.
Store I visit for my CD or Vinyls!
1 november 2025
Antwoord van hmv (UK) - Harrogate
Hi Stuart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Harrogate
Hi Maureen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful and friendly staff.
Helpful and friendly staff.
Great to be able to make my purchase in person.
20 september 2025
Antwoord van hmv (UK) - Harrogate
Hi Anne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Better than Amazon.
Prices normally match Amazon, packaging is very good, and I've yet to be let down with a pre order not shipping.
21 september 2025
Antwoord van hmv (UK) - Harrogate
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Harrogate
Hi Phill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and delivery spot on👍🏻
16 september 2025
Antwoord van hmv (UK) - Harrogate
Hello TheGMan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Harrogate
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered the CD and it arrived in…
I ordered the CD and it arrived in reasonably good time. The member of staff who served me when I went to pick it up was polite and helpful.
The only comment I would make is that it was less than ideal that I had to order online a newly released live album of The Warning, a rock band from Mexico that is getting increasingly recognition worldwide and has many, many followers in the UK. The Harrogate store had the last studio album in stock, when it was released this time last year and I naturally assumed they would have stocked the live album, which has been hotly anticipated.
5 september 2025
Antwoord van hmv (UK) - Harrogate
Hi Carolyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.