Woman in store very helpful when ordering and T-shirt came in a lot quicker than expected so very happy
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Williamson Square, L1 1EJ Liverpool, GB
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Lees wat reviewers zeggen
HMV Liverpool staff were fab for Perrie signing but the security company needs changing or educating. There was myself and a few others who hold access cards and needed the access line. One female se... Toon meer
Bedrijf heeft geantwoord
Needed an out of stock DVD so ordered at the counter, no probs, staff were very helpfull and my order was ready for colletion a few days later, easy peasy
Bedrijf heeft geantwoord
Fab! My daughter wanted a bag that could only be bought from the store but in-store they only had one bag that had slight damage to it, the guy at the cash desk was really friendly & helpful and foun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Liverpool
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 1, Williamson Square, L1 1EJ, Liverpool, Verenigd Koninkrijk
4,8
Uitstekend
649 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very impressed
Woman in store very helpful when ordering and T-shirt came in a lot quicker than expected so very happy
30 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Aileen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was great and helpful when…
Staff was great and helpful when finding the vinyl I needed
1 mei 2026
Antwoord van hmv (UK) - Liverpool
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect, nice and easy.
Ordered click and collect, whole process was really smooth and easy. Had a quick look at the vinyl on offer and there's plenty to choose from. Will be back soon for another look.
19 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Owen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always easy ordering and great…
Always easy ordering and great communication from yourselves ref delivery and collection!!
28 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Leah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Liverpool
Hi geoff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were really polite
Staff were really polite, very helpful in sorting out some information for me, I always look forward to visiting HMV store.
24 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Robert
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Liverpool store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Excellent
Excellent, speedy service with my orders, constant communication with me as to my order status.
Bravo 👏
24 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Liverpool
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy peasy…
Needed an out of stock DVD so ordered at the counter, no probs, staff were very helpfull and my order was ready for colletion a few days later, easy peasy
6 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Mr Edwards
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Messaged just prior and on release date…
Messaged just prior and on release date for pick up, member of staff was friendly and efficient.
21 april 2026
Ordered a BluRay Disc of a classic…
Ordered a BluRay Disc of a classic western The Wild Bunch 1969. Good staff found it on their system and arrived at the store for collection
16 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Michael,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient and quick service
14 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Peter,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy Customer
Informative emails, friendly staff, item packaged well and with no dents or damage (click and collect boxset)
13 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Lachlan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Liverpool
Hi Melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always a warm welcome from all the…
Always a warm welcome from all the staff in store who are always more then helpful and every credit to both the online service and the store and staff throughout.
14 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Mark,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Liverpool
Hello customerbarry
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Physical media rules!
I love browsing and collecting physical media and always nice to visit and see the place busy and staff are always friendly.
8 april 2026
Antwoord van hmv (UK) - Liverpool
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Liverpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would recommend their click and collect!
Would recommend their click and collect service! I was well notified from the time of purchase to collection at the store and the staff couldn't have been friendlier. It didn't take long for the item to become available in store either which was a bonus.
1 april 2026
Antwoord van hmv (UK) - Liverpool
Hello Rebecca
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Liverpool
Hi divvie23
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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