Ordered a new release a few weeks ago, got an email informing me that it had arrived, went down to the shop and picked it up. No problems plus, as always, the staff were polite and friendly.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 104-106 The Mall, LU1 2LJ Luton, GB
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Lees wat reviewers zeggen
Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Toon meer
Bedrijf heeft geantwoord
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... Toon meer
Bedrijf heeft geantwoord
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... Toon meer
Bedrijfsgegevens
Over hmv (UK) - Luton
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 104-106 The Mall, LU1 2LJ, Luton, Verenigd Koninkrijk
4,8
Uitstekend
107 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was easy to order item in store and…
I was easy to order item in store and email confirmations came through promptly.
5 april 2024
Antwoord van hmv (UK) - Luton
Hi Malcolm
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Luton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I went into the shop in Luton the young…
I went into the shop in Luton the young lady helped me find what I wanted. She also arranged for the dvd to be sent to my address. Which was very helpful
12 maart 2024
Antwoord van hmv (UK) - Luton
Hello DEBORAH
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Antwoord van hmv (UK) - Luton
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Is there life under the ice on Europa?
Ordered my DVD online from HMV. Great price and arrived within the time frame promised. Other retailers online where slightly cheaper, but you can never be sure with them if you’re going to receive a dodgy copy!
4 maart 2024
Antwoord van hmv (UK) - Luton
Hi Edward
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Luton
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Stitched up
Well I ordered the cd online on the Friday night night . Went into the Luton store on the Saturday. Even though they had plenty of copies of the cd I ordered in store. Insisted that I had to pay/ buy it again as the cd I had arranged to pick up from the store . Had not arrived yet? Am not impressed. So I have to pay twice for the same order?
11 februari 2024
Antwoord van hmv (UK) - Luton
Hello David.
Thank you for getting in touch. Please be advised that our Click & Collect service dispatches items to the designated store from the warehouse, and has a typical delivery estimate of 2-5 working days. If you would like to reserve an item in store instead, we have a Ring & Reserve service accessible on 0333 3230 667. Thanks.
Excellent service
Friendly staff, excellent quality products and arrived quicker than expected.
7 januari 2024
Antwoord van hmv (UK) - Luton
Hi Crystal,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered a dvd online for collection at…
Ordered a dvd online for collection at the local branch. Simple collection procedure. Dvd well packaged. Friendly staff.
3 januari 2024
Antwoord van hmv (UK) - Luton
Hi Jacqui,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online and pick-up was…
Easy to order online and pick-up was quick and efficient.
20 december 2023
Antwoord van hmv (UK) - Luton
Hi Gordon,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great communication and helpful…
Great communication and helpful friendly staff when collecting item
11 december 2023
Antwoord van hmv (UK) - Luton
Hi Rebecca
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivery to local store is easier than Royal Mail to your home.
I order 3 DVD box sets, to be delivered at the Luton branch. This was because the last time I got a home delivery and HMV unfortunately relies on Royal Mail, they can’t seem to follow easy instructions. So this was a much better idea. Great service, all were correct. The lady who served me was friendly and was able to locate my items quickly, so no hanging about,
25 november 2023
Antwoord van hmv (UK) - Luton
Hi Dazzy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use website and to find out you…
Easy to use website and to find out you are looking for. Reasonable prices and quickly delivery
7 november 2023
Antwoord van hmv (UK) - Luton
Hi Caroline,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I asked for a boxset
I asked for a boxset, your staff member could have made a quick sale and sold me ' house- series 1-5, but she told me she could order every series as long as I could wait a couple days, she was helpful, kind and professional.
5 november 2023
Antwoord van hmv (UK) - Luton
Hi Oliver
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Luton
Hi Mr Matharu
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Just amazing
30 oktober 2023
Antwoord van hmv (UK) - Luton
Hi Carolyn,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Luton
Hi Robin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The dvd I ordered was sent quickly to…
The dvd I ordered was sent quickly to store,the customer service was excellent
14 september 2023
Antwoord van hmv (UK) - Luton
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience at Hmv in Luton
Great experience at Hmv in Luton, staff friendly and professional.
5 augustus 2023
Antwoord van hmv (UK) - Luton
Hi Marco
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Luton
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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