hmv (UK) - Middlesbrough Reviews 261

TrustScore 4.5 uit 5

4,6

33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Muziekwinkel
  2. Cd-winkel
  3. Dvd-winkel
  4. Platenwinkel
  5. Stereowinkel
  6. T-shirtwinkel

Over hmv (UK) - Middlesbrough

Geschreven door het bedrijf

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Geschreven door het bedrijf

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contactgegevens

  • 33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Verenigd Koninkrijk

4,6

Uitstekend

TrustScore 4.5 uit 5

261 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

It's not going to delivered before…

It's not going to delivered before Xmas. I filled in a cancelled form. So now I have 2

24 december 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Karen

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Beoordeeld met 5 van de 5 sterren

I have bought online from hmv in the…

I have bought online from hmv in the past. I have always found it easier to find what I was looking for. Also able to reorder what I want.

16 december 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hello Barbara

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Bloody brilliant

Lovely people

13 december 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Liv

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

I got my order in record time and the…

I got my order in record time and the staff were very helpful.

10 december 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Catherine

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Great staff

The staff in the Middlesbrough shop are allways friendly and helpful

10 december 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Deborah

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Beoordeeld met 5 van de 5 sterren

Excellent service

The gentleman in the middlesbrough shop sorted out my order for me, all I had to do was wait for it to arrive. It arrived very quickly, was well packaged and in perfect condition

6 december 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Janet

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant customer service…

Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering is easy and straight forward. Always friendly staff

1 december 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Jane

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Great customer service

Wicked Vinyl we wanted was out of stock in your Middlesbrough store but the assistant was more than happy to order it for us & it was delivered within a few days.

5 december 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Helen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Good in-store ordering service

Staff were very helpful when I ordered a dvd in store. Delivery was quick. I am happy with the item. Excellent service.

30 november 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Mrs K

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Very kind staff!

Employee (I think the manager) was really kind and helpful whilst ordering, updating and collecting the album 😊

24 november 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hello Tolu, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Fast delivery

Good service and fast delivery.

16 november 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Keith, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Beoordeeld met 5 van de 5 sterren

Very speedy delivery

It was very fast delivery I wasn't expecting it so quick the dvds are for my sister for Christmas

10 november 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Jac

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 1 van de 5 sterren

I have purchased a lot of albums from…

I have purchased a lot of albums from Hmv and 1 was faulty I live quite a distance from the store and I can only change it in store

2 oktober 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Micheael,

We are sorry to hear that your purchase has a manufacturing fault.

Please be assured that should you be unable to return to a store for exchange, we can alternatively offer a return and refund on the item via our returns portal below: 

https://hmv.returns.international/

Beoordeeld met 5 van de 5 sterren

Quick all went to plan

Quick all went to plan

10 oktober 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hello Karl,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Preordered game

Available to pick up from 9am - was ready when I got there. Quick and simple

2 oktober 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi JAKE

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Everyone was lovely helping me ordering…

Everyone was lovely helping me ordering the vinyl, they took the time and we had a wonderful conversation about how easy it will be to order it and how quick it'll be, they were lovely

25 september 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Olivia

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Fast delivery easy transaction great…

Fast delivery easy transaction great item

8 september 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Deborah

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

I just like going into HMV

I got my order really easy. Staff are lovely every time I go.

6 september 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Ash

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

The item arrived when they said it…

The item arrived when they said it would and was in great condition. All round good service

4 september 2024
Logo hmv (UK) - Middlesbrough

Antwoord van hmv (UK) - Middlesbrough

Hi Anthony

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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