Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
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Lees wat reviewers zeggen
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Toon meer
Bedrijf heeft geantwoord
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Toon meer
Bedrijf heeft geantwoord
When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Middlesbrough
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Verenigd Koninkrijk
4,6
Uitstekend
261 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It's not going to delivered before…
It's not going to delivered before Xmas. I filled in a cancelled form. So now I have 2
24 december 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Karen
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
I have bought online from hmv in the…
I have bought online from hmv in the past. I have always found it easier to find what I was looking for. Also able to reorder what I want.
16 december 2024
Antwoord van hmv (UK) - Middlesbrough
Hello Barbara
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Middlesbrough
Hi Liv
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I got my order in record time and the…
I got my order in record time and the staff were very helpful.
10 december 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Middlesbrough
Hi Deborah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service
The gentleman in the middlesbrough shop sorted out my order for me, all I had to do was wait for it to arrive. It arrived very quickly, was well packaged and in perfect condition
6 december 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely brilliant customer service…
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering is easy and straight forward. Always friendly staff
1 december 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Wicked Vinyl we wanted was out of stock in your Middlesbrough store but the assistant was more than happy to order it for us & it was delivered within a few days.
5 december 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good in-store ordering service
Staff were very helpful when I ordered a dvd in store. Delivery was quick. I am happy with the item. Excellent service.
30 november 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Mrs K
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very kind staff!
Employee (I think the manager) was really kind and helpful whilst ordering, updating and collecting the album 😊
24 november 2024
Antwoord van hmv (UK) - Middlesbrough
Hello Tolu,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Middlesbrough
Hi Keith,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
excellent service and friendly staff
13 november 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Mr Reed,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very speedy delivery
It was very fast delivery I wasn't expecting it so quick the dvds are for my sister for Christmas
10 november 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Jac
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I have purchased a lot of albums from…
I have purchased a lot of albums from Hmv and 1 was faulty I live quite a distance from the store and I can only change it in store
2 oktober 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Micheael,
We are sorry to hear that your purchase has a manufacturing fault.
Please be assured that should you be unable to return to a store for exchange, we can alternatively offer a return and refund on the item via our returns portal below:
https://hmv.returns.international/
Antwoord van hmv (UK) - Middlesbrough
Hello Karl,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Preordered game
Available to pick up from 9am - was ready when I got there. Quick and simple
2 oktober 2024
Antwoord van hmv (UK) - Middlesbrough
Hi JAKE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everyone was lovely helping me ordering…
Everyone was lovely helping me ordering the vinyl, they took the time and we had a wonderful conversation about how easy it will be to order it and how quick it'll be, they were lovely
25 september 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Olivia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Middlesbrough
Hi Deborah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I just like going into HMV
I got my order really easy. Staff are lovely every time I go.
6 september 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Ash
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The item arrived when they said it…
The item arrived when they said it would and was in great condition. All round good service
4 september 2024
Antwoord van hmv (UK) - Middlesbrough
Hi Anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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