Only let down was Post Office unable to deliver Mon came next day Service in shop super young couldn't have been more helpful
Bedrijf heeft geantwoord
Locatie
Wijzig locatie86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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Lees wat reviewers zeggen
Never ordered online but I frequently go to HMV shops and am always really happy with my purchases. Staff are always great in my local store and very helpful. They have a great range of CDs and vinyl... Toon meer
Bedrijf heeft geantwoord
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... Toon meer
Bedrijf heeft geantwoord
Collected my purchase from James who was extremely professional, calm and friendly. He took all the time to explain products as well as ensuring other customers (& staff) were happy. Plenty of t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Milton Keynes
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, Verenigd Koninkrijk
4,8
Uitstekend
251 reviews
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Nonsense advice without solution!!!
I know you advice me to cancel the order. This was not my point. The ridiculous is that you can't provide such a movie and you don't have a solution at all which is quite frustrating and disappointing!!!
28 december 2024
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I was cross to be told my purchase…
I was cross to be told my purchase would be 2-3 days delivery yet was nearly 14 days. I was given a tracking number and then told I couldn't track it. Sorry I will not be ordering anything through your delivery service again if I can't get it in your shop i will buy from Amazon
22 december 2024
Antwoord van hmv (UK) - Milton Keynes
Hello,
We are sorry to hear of the delay with your order and any disappointment as a result of this.
We can certainly appreciate your comments and please be assured that we will pass this onto the relevant departments for review.
We pride ourselves on the service we provide and apologise that this has not been a positive experience on this occasion.
Really helpful staff
17 december 2024
Antwoord van hmv (UK) - Milton Keynes
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service!!!
Staff are always helpful and go out of their way to help you find what you are looking for. And in this case they didn't have what I wanted but helped me order online with free delivery to my home and it came within a couple of days.
12 december 2024
Antwoord van hmv (UK) - Milton Keynes
Hi Kerry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Site was easy to use and notifications…
Site was easy to use and notifications given on progress of order. Collection was simple.
9 december 2024
Antwoord van hmv (UK) - Milton Keynes
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I actually ordered the wrong dvd so I…
I actually ordered the wrong dvd so I went to the hmv shop and they exchanged it for me . Great service with no problems .
10 december 2024
Antwoord van hmv (UK) - Milton Keynes
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful service.
10 december 2024
Antwoord van hmv (UK) - Milton Keynes
Hi Bev
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV gift card
Went to collect a HMV card for Christmas gift. Assistant needed supervisor help on till to process the gift card. Didn't have a card or envelope in stock to enclose the gift so just had to take as is. The assistant tried her best and made a big fuss of my assistance dog while I waited.
1 november 2024
Antwoord van hmv (UK) - Milton Keynes
Hi Linda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Milton Keynes
Hi Ms Atkinson
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Customer Service
Great experience and customer service when the item is wanted wasn't in store, cashier ordered in for me and was very helpful.
30 november 2024
Antwoord van hmv (UK) - Milton Keynes
Hi Deanna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Eqsy to use and tje stuff arrived quick
29 november 2024
Antwoord van hmv (UK) - Milton Keynes
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good customer service the item i…
Very good customer service the item i wanted they looked it up to check it was in stock then place the order for me and to have it delivered at home
27 november 2024
Antwoord van hmv (UK) - Milton Keynes
Hi Rhonda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick and knowledgeable response to…
Quick and knowledgeable response to two( l think orders) Horace Silver who l have discovered by accident!! and The Allman Brothers back catalogue
26 november 2024
Antwoord van hmv (UK) - Milton Keynes
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Milton Keynes
Hi Paula
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Milton Keynes
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Milton Keynes
Hi Amy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
People are willing to help you and are…
People are willing to help you and are very welcoming
19 november 2024
Antwoord van hmv (UK) - Milton Keynes
Hi Terry,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent Service
The staff were very polite when I ordered my DVD of 100% Wolf and were just as polite when I picked it up on Monday.
The DVD arrived and was available very quickly to the shop I purchased it from and I was kept well informed, the DVD also arrived in immaculate condition.
I am very happy with my purchase and I highly recommend buying from HMV
19 november 2024
Antwoord van hmv (UK) - Milton Keynes
Hi Sarah,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered 3 dvds and the delivery was…
I ordered 3 dvds and the delivery was quick and the box it came in was brilliant packed
13 november 2024
Antwoord van hmv (UK) - Milton Keynes
Hi Marian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Milton Keynes
Hi Geoffrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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