I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
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Lees wat reviewers zeggen
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Toon meer
Bedrijf heeft geantwoord
I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Toon meer
Bedrijf heeft geantwoord
I received an email confirming my Dvd had been dispatched and the next day I received another email informing me my order was ready for collection. The guy who served me was pleasant and placed my ord... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Newcastle
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Verenigd Koninkrijk
4,8
Uitstekend
625 reviews
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Ordered online
Ordered online. Quick and easy process. Picked up from the store....again quick and easy.
13 mei 2026
Antwoord van hmv (UK) - Newcastle
Hi Ray,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast and efficient service
13 mei 2026
Antwoord van hmv (UK) - Newcastle
Hi Roger,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Newcastle
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great order
Ordered from HMV, parcel arrived quickly, packaged well and all items in perfect condition. Thankyou
6 mei 2026
Antwoord van hmv (UK) - Newcastle
Hi Jo,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Newcastle
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I’ve ordered from HMV quite a few times…
I’ve ordered from HMV quite a few times & never had any problems, always reliable & fast delivery to either the store or home address..
29 april 2026
Antwoord van hmv (UK) - Newcastle
Hi Carl,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a dvd at Newcastle store and…
I ordered a dvd at Newcastle store and the girl was lovely! Collected at Merrocentre store 2 days later and the guy was really pleasant and helpfull!
25 april 2026
Antwoord van hmv (UK) - Newcastle
Hi Noreen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The support of the staff in the store
The support of the staff in the store, was, as ever excellent!
Gordon and Merlin were particularly outstanding (over different purchase questions) with a wide base of knowledge, willingness to share their own experiences and warm yet professional aid...... Well Done HMV !!
9 april 2026
Antwoord van hmv (UK) - Newcastle
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The dvd "the long walk" arrived on time
24 april 2026
Antwoord van hmv (UK) - Newcastle
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Newcastle
Hi Helen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great place for vinyl
Very helpful staff in the Newcastle store. Good selection of records both in store and online.
15 april 2026
Antwoord van hmv (UK) - Newcastle
Hello Den
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Newcastle
Hi Luce
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Prompt replacement in-store
Ordered online and package was delivered by Royal Mail Tracked 48. Arrived many days late and badly damaged, but HMV Newcastle replaced the items in-store for us no problem. Great service from the Newcastle team.
19 april 2026
Antwoord van hmv (UK) - Newcastle
Hi Dee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Being kept advised of arrival date and…
Being kept advised of arrival date and service provided when i went to collect LP
15 april 2026
Antwoord van hmv (UK) - Newcastle
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy ordering process
Easy ordering process. Excellent help from Becks , the assistant in the Newcastle store
16 april 2026
Antwoord van hmv (UK) - Newcastle
Hi Lynne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I pre-ordered a funko pop figure
I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I just cant fault them, they made the whole experience easy from start to finish.
13 april 2026
Antwoord van hmv (UK) - Newcastle
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Newcastle
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Newcastle
Hello Garron,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Really helpful staff
11 april 2026
Antwoord van hmv (UK) - Newcastle
Hi SIMON
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Instore Collection Service
I appreciate the free click-and-collect servive. Prefarable to paying for delivery.
9 april 2026
Antwoord van hmv (UK) - Newcastle
Hi Benedict
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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