Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie7 / 9 Lockwood Walk, RM1 3RH Romford, GB
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Lees wat reviewers zeggen
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Toon meer
Bedrijf heeft geantwoord
I have always had a great experience at this HMV store in Romford. But l don't know which purchase this request for feedback is referring to. It doesn't say. So even though l would never give anythin... Toon meer
Bedrijf heeft geantwoord
I ordered a record as a Christmas gift for my niece, paid for the item (£35) in November, then just saw out of stock, new stock expected soon, but no other updates. I missed Christmas and it has... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Romford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
7 / 9 Lockwood Walk, RM1 3RH, Romford, Verenigd Koninkrijk
4,8
Uitstekend
304 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order with a quick delivery.
17 juni 2026
Antwoord van hmv (UK) - Romford
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to book and pay in store
Easy to book and pay in store, email received and picked up at the store on way home from work. Staff very happy to take my order.
5 juni 2026
Antwoord van hmv (UK) - Romford
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Romford
Hi Kim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Romford
Hi Michelle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff very good to talk to
30 mei 2026
Antwoord van hmv (UK) - Romford
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Romford
Hi annabel
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Have a great day!
Reliable for anime and BTS items and…
Reliable for anime and BTS items and helpful staff. Thank you.
12 mei 2026
Antwoord van hmv (UK) - Romford
Hi Cyndi
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Romford store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Hmv Romford are Helpful and friendly
Hmv Romford helps with what you need they help me get the film I need thank you so much HMV😊
9 mei 2026
Antwoord van hmv (UK) - Romford
Hi ROBERT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV. Excellent
Very good online service and the shops are good as well. Excellent website easy to use and buy from. Romford shop is great excellent help. Find things which you can not find. Very polite.
8 mei 2026
Antwoord van hmv (UK) - Romford
Hi GARRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smooth purchase and collection
I was very happy with my purchasing experience, from ordering through the website right through to collection from the store.
Jay was very helpful, friendly snd professional
1 mei 2026
Antwoord van hmv (UK) - Romford
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
I placed an online order for the ultra-hd disc in my local Romford store. Excellent customer service, as the item delivered on time and with it sealed and well-package.
1 mei 2026
Antwoord van hmv (UK) - Romford
Hi Bryan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The customer service was very good
The customer service was very good, the staff were polite, humorous and helpful. Keep it up 😊❤️
22 april 2026
Antwoord van hmv (UK) - Romford
Hi Ridwan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly store
Easy to order online, collected in romford store, where the female assistant was friendly and efficient.
16 april 2026
Antwoord van hmv (UK) - Romford
Hello Ellen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Romford
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl..
As always a visit to Romford HMV is a pleasure.. Staff very friendly and knowledgeable.. can highly recommend 👍🤓
17 april 2026
Antwoord van hmv (UK) - Romford
Hi Steve,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Romford
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff at Romford hmv
I ordered 3 dvd sets for pick up in my Romford HMV.
The staff are always polite and helpful.
The staff are knowledgeable and always seem happy.
I love this store.
26 maart 2026
Antwoord van hmv (UK) - Romford
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Romford
Hi Luke,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Romford
Hi Jason,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went to the hmv shop ordered my wallet…
Went to the hmv shop ordered my wallet delivery wascforcfree arrived super fast thanks guys for fantastic customer service and being able to order so easy in store
3 maart 2026
Antwoord van hmv (UK) - Romford
Hello Debbie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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