The online order service was easy & simple to use. The in-store service from the staff member, where I collected my CD was polite & efficient.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, The Forum, SG1 1ES Stevenage, GB
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Lees wat reviewers zeggen
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... Toon meer
Bedrijf heeft geantwoord
Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... Toon meer
Bedrijf heeft geantwoord
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Stevenage
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 1, The Forum, SG1 1ES, Stevenage, Verenigd Koninkrijk
4,9
Uitstekend
123 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The online order service was easy &…
The online order service was easy & simple to use.
The in-store service from the staff member, where I collected my CD was polite & efficient.
30 april 2026
Antwoord van hmv (UK) - Stevenage
Hi Howell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The order came in quickly.Good…
The order came in quickly.Good communication from.the store.
29 april 2026
Antwoord van hmv (UK) - Stevenage
Hi Sheila
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff at the Stevenage branch were…
The staff at the Stevenage branch were polite, friendly and very helpful. I was able to order and received the DVD’s of my choice.
14 april 2026
Antwoord van hmv (UK) - Stevenage
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv is always gonna be my number one…
Hmv is always gonna be my number one place to go and I always feel like my presence is wanted and welcomed, all the staff are friendly and talkative aswell as very informative
16 april 2026
Antwoord van hmv (UK) - Stevenage
Hi Colby,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Best Hmv going
Best Hmv going
Excellent friendly warm staff and my package was there to pick up within days.
15 maart 2026
Antwoord van hmv (UK) - Stevenage
Hello lyndon
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Staff are lovely
Staff are always really nice, and very helpful if I need to order something or need help finding something
15 maart 2026
Antwoord van hmv (UK) - Stevenage
Hi Olivia
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stevenage store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Antwoord van hmv (UK) - Stevenage
Hi Lilah,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Stevenage
Hi Mike,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Stevenage
Hi Colin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
the lady at the front desk was really…
the lady at the front desk was really sweet, i bought a k-pop album and she wished me luck with my photocard pulls
15 januari 2026
Antwoord van hmv (UK) - Stevenage
Hi Emma,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Better than Amazon
Click and collect was available at my local store in time for Christmas, which suited me perfectly. Service in store was quick and friendly. Couldn’t fault anything. If I had ordered from Amazon, it wouldn’t have arrived until after Christmas. Highly recommend.
24 december 2025
Antwoord van hmv (UK) - Stevenage
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
When I asked for help everything was…
When I asked for help everything was sorted and all the items received
7 januari 2026
Antwoord van hmv (UK) - Stevenage
Hi Judy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Stevenage
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Stevenage
Hi ray
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stevenage store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
quick friendly and easy
3 december 2025
Antwoord van hmv (UK) - Stevenage
Hi AC
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Amazing service
I'm not sure who assisted me but the service was fantastic (for the 2nd time). You guys rock... Thank you
30 november 2025
Easy to use, convenient service.
Easy to search item and order. Good communication re delivery. Convenient pick up from local store and friendly staff. Item arrived well packaged.
4 december 2025
Antwoord van hmv (UK) - Stevenage
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Stevenage
Hi,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service product…
Excellent customer service product ordered and came into store as promised.
16 november 2025
Antwoord van hmv (UK) - Stevenage
Hi Ally
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
So good to buy real music again ,cds…
So good to buy real music again ,cds the sound is awesome and everyone has forgot ,and there mine forever gotta love it
16 november 2025
Antwoord van hmv (UK) - Stevenage
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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