hmv (UK) - Swansea Reviews 260

TrustScore 5 uit 5

4,8

Unit 1, 18 - 20 St Mary's Square, SA1 5HR Swansea, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bluray was delivered in perfect sealed condition and arrived quickly. It was well packed and posted with care.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The last major retailer that deals in new physical media like dvds and Blu-ray. Always helpful staff. Glad to see them return from nearly going under and hope they keep going long term. The stores hav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When ever I buy music the only place for me is HMV, would like more music CDs from movie soundtracks other than that my fave place for music and accessories too. 😎👌🏻

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always great choice in store with knowledgeable and friendly staff who give great service

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Muziekwinkel
  2. Cd-winkel
  3. Dvd-winkel
  4. Platenwinkel
  5. Stereowinkel
  6. T-shirtwinkel

Over hmv (UK) - Swansea

Geschreven door het bedrijf

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Geschreven door het bedrijf

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contactgegevens

  • Unit 1, 18 - 20 St Mary's Square, SA1 5HR, Swansea, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

260 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Bluray in great condition and on time

Bluray was delivered in perfect sealed condition and arrived quickly. It was well packed and posted with care.

7 mei 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi Mark, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Beoordeeld met 5 van de 5 sterren

Happy and effortless service

Effortless service at preordering a special blu ray.

7 mei 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi Paul,

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Always great choice in store with…

Always great choice in store with knowledgeable and friendly staff who give great service

3 mei 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Minimal wait to be served with friendly…

Minimal wait to be served with friendly and chatty staff

16 april 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi Richard

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Beoordeeld met 5 van de 5 sterren

When ever I buy music the only place…

When ever I buy music the only place for me is HMV, would like more music CDs from movie soundtracks other than that my fave place for music and accessories too. 😎👌🏻

17 april 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi Emma, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

helpful service and went through at…

helpful service and went through at least seven different albums with me to differentiate between which one was the best.

9 april 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi Carys

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 1 van de 5 sterren

Album return

On returning an album that was significantly damaged, I had to prove that I had a transaction number, had no issues with this, however, when couldn’t find this on the card, I had to show my personal accounts to the staff member, who was helpful and trying his best to be fair. The manager did come across rude and made me feel that I was lying and at one point even though the evidence was on my account. Did get sorted in the end though, just was made to feel like I was cheating the system.

4 april 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hello Marc

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Beoordeeld met 5 van de 5 sterren

I pre-ordered a cd

I pre-ordered a cd, and I received it the day after the album came out, I didn't expect it to be so soon.

26 maart 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi Bryan, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

I ordered and collected in store

I ordered and collected in store was really quick when I got the notification email and it was all free. Staff was great as always

14 maart 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hello Drew

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Beoordeeld met 5 van de 5 sterren

Pre order online to pick up in store

Pre order online to pick up in store , while there i picked up an extra 2 vinyl . Fantastic choice

26 februari 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi there, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Friendly and helpful service in Swansea

Friendly and helpful service in Swansea

21 februari 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi jonathan

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Beoordeeld met 5 van de 5 sterren

Reliable delivery and quality of…

Reliable delivery and quality of product is consistently good so thanks guys

9 februari 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi mark

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service fast delivery wouldn’t hesitate buying again infact all ready made another order

4 februari 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Purchasing and receiving parcel from HMV

I received my order on time. From ordering and delivery top marks. It was received in perfect condition. Just what I wanted.

4 februari 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi Lynne

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Great service

Great service, good prices and free delivery.

30 januari 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi MR

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Beoordeeld met 5 van de 5 sterren

Picked up my click and collect

It was so straight forward to pick up my click and collect , when I was at the Swansea store I even bought another vinyl to go with the 1 I was collecting.

17 januari 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi Chris

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Amazing employes

The customer support is amazing, and the cashier Mark even helped me lift up my vinyl player onto the counter

19 januari 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi Blake, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Easy to order & after a couple of days…

Easy to order & after a couple of days arrived on time & easy to track.

18 januari 2026
Logo hmv (UK) - Swansea

Antwoord van hmv (UK) - Swansea

Hi Ian

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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