I had kept in touch with the store on release of a new season of DVD release. I ordered in store rather than online as the knowledge of the staff is excellent. Advised that the item had arrived and d... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatiePart Unit 13/14, Orchard Shopping Centre, TA1 3TP Taunton, GB
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Lees wat reviewers zeggen
I was looking for a CD by Clean Bandit but didn't know the title of it having heard a track on the radio but, again, having not heard what it was called. The guy who served me was obliging, helpful an... Toon meer
Bedrijf heeft geantwoord
There was a bit of a delay receiving the order placed online due to it being split into two. I arranged for the items to be delivered to the Taunton store where the staff were helpful and friendly... Toon meer
Bedrijf heeft geantwoord
Brilliant shop in Taunton. Member of staff who attended to us was excellent: friendly, interested, polite and knowledgeable. An enjoyable visit as always. Thank you.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Taunton
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Part Unit 13/14, Orchard Shopping Centre, TA1 3TP, Taunton, Verenigd Koninkrijk
4,9
Uitstekend
171 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van hmv (UK) - Taunton
Hello G
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
9 oktober 2023
Antwoord van hmv (UK) - Taunton
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
8 oktober 2023
Antwoord van hmv (UK) - Taunton
Hi Donald
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff very helpful help me find wanted…
Staff very helpful help me find wanted
Good customer attitude and polite
6 oktober 2023
Antwoord van hmv (UK) - Taunton
Hi Raymond
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Taunton
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Took 7 days for items to be delivered…
Took 7 days for items to be delivered to. Y local store. 5 working days is what your website says took 6days from receiving the email informing me that the cds had been dispatched. Poor show.
1 oktober 2023
Antwoord van hmv (UK) - Taunton
Hello Andy
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Antwoord van hmv (UK) - Taunton
Hi Chris
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service
Great customer service and the item I ordered in store came in less than a week
12 september 2023
Antwoord van hmv (UK) - Taunton
Hi Rosiemoo
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good service and quick response…
Very good service and quick response and delivery
13 september 2023
Antwoord van hmv (UK) - Taunton
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Taunton
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hassle free experience
Easy ordering process and I was able to choose a click and collect service at my local store.
5 september 2023
Antwoord van hmv (UK) - Taunton
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service at HMV with my order and getting all the albums I went in to HMV to collect
Excellent service at HMV with my order for
25 augustus 2023
Antwoord van hmv (UK) - Taunton
Hi P
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service.
17 augustus 2023
Antwoord van hmv (UK) - Taunton
Hello
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Taunton Tops!
Ordered in store with super friendly and helpful staff. Received order promptly by post and well packaged. Top service,thankyou.
5 augustus 2023
Antwoord van hmv (UK) - Taunton
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
well worth visit
it was great that the staff member was able to find my dvd and that it came within the time said
28 juli 2023
Antwoord van hmv (UK) - Taunton
Hello spud
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The dvd come on time and it is great…
The dvd come on time and it is great and very good. Love from mr Christopher Dixon and Mrs Sam Dixon
27 juli 2023
Antwoord van hmv (UK) - Taunton
Hello Christopher,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I found ordering online was easier but not so satisfying.
I found ordering online was a far easier experience than visiting the shop. I initially went to the store in Taunton, but was on a fairly busy schedule and found it very difficult to locate the albums I wanted quickly. I found and purchased the hozier album but really couldn't find the others so waited until I got home. Part of the vinyl experience for me is going to the store and buying the physical items, if I have to use online shopping then there are many other outlets available.
8 juli 2023
Antwoord van hmv (UK) - Taunton
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service
Excellent Service - Very helpful staff, great location easy to find.
Great value
Thanks
29 juni 2023
Antwoord van hmv (UK) - Taunton
Hi Elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Efficient in all respects
18 juni 2023
Antwoord van hmv (UK) - Taunton
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Taunton
Hi Tibor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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