Usually order online, but occasionally use their shop in Watford now. As staff there very helpful as recently purchased 2 4k films 🎥 Awaiting minions 4 now as undecided if visiting or online purchas... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnits 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB Watford, GB
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Lees wat reviewers zeggen
A member of staff Owen helped me find more than a few epic DVDs and CDs he was very helped l had a list and he also ordered a classic which has since arrived very greatful for the help
Bedrijf heeft geantwoord
Arrived to pick up a pre ordered LP. No staff at the checkout or visibly present, waited several minutes for staff to appear after I rang the bell which I nearly missed because of the clutter surround... Toon meer
Bedrijf heeft geantwoord
I always like browsing at HMV and 9 times out of 10 end up with a purchase. The staff are always polite and helpful although on Saturday 12th April on my visit to your Watford Branch I was a little... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Watford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Units 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB, Watford, Verenigd Koninkrijk
4,7
Uitstekend
168 reviews
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Antwoord van hmv (UK) - Watford
Hi Russell,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Superb service
The items were delivered on time and packed really well,
I was anxious that it did not contain 2 LPs so once the checks had been done and the till cleared the girl urged me to open the parcel to check.
She understood my situation.
17 april 2026
Antwoord van hmv (UK) - Watford
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Watford
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Watford
Hi russell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My CD problem
One of my cd cases has 2 medium sized cracks in it. The other two CDs were in great condition.
2 april 2026
Antwoord van hmv (UK) - Watford
Hi customer
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Everyone was very helpful and friendly.
Everyone was very helpful and friendly.
Transaction went smoothly.
30 maart 2026
Antwoord van hmv (UK) - Watford
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Watford
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smooth and Pleasant In-Store Experience
The staff at HMV were very friendly and helpful. She answered my questions clearly, and I was able to pick up my item smoothly. Thank you very much!
I would be happy if there were a few more BTS vinyl records available in the store.
26 maart 2026
Antwoord van hmv (UK) - Watford
Hi Nao
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful Customer Service agent on the…
Helpful Customer Service agent on the phone and online ordering was easy to navigate. Instore staff very helpful as well.
16 maart 2026
Antwoord van hmv (UK) - Watford
Hi MN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Watford
Hi Glenn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great vibe
The staff at the watford hmv store were all super friendly and chatty! It was cool they were smiling and chilled. Great bunch of people to talk to about films and music etc
12 maart 2026
Antwoord van hmv (UK) - Watford
Hi Gianni,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Epic result
A member of staff Owen helped me find more than a few epic DVDs and CDs he was very helped l had a list and he also ordered a classic which has since arrived very greatful for the help
5 maart 2026
Antwoord van hmv (UK) - Watford
Hi Susan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Great service, friendly staff & quick simple collection service, always have a great experience when shopping here
4 maart 2026
Antwoord van hmv (UK) - Watford
Hi BSAJ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple and easy process
Very helpful and friendly staff who advised ordering the product and provided advice during my visit. Prompt delivery to store and easy process to collect
8 februari 2026
Antwoord van hmv (UK) - Watford
Hello Michelle
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
Great customer service. Friendly, helpful staff. I ordered, paid and received my product within 5 days, as a pickup in store.
3 februari 2026
Antwoord van hmv (UK) - Watford
Hi Cynthia,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything went smoothly and lovely…
Everything went smoothly and lovely customer service at pick up
20 januari 2026
Antwoord van hmv (UK) - Watford
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly Young Staff
I like the staff in your Watford store - young, smiley and very helpful. Also, the store usually has the CDs I'm looking for - less popular new releases.
12 januari 2026
Antwoord van hmv (UK) - Watford
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Watford
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
3 januari 2026
Antwoord van hmv (UK) - Watford
Hi paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Having to bring a form of id that…
Having to bring a form of id that wasn't on my phone a bit inconvenient when I had evidence I bought it
23 december 2025
Antwoord van hmv (UK) - Watford
Hi Daniel,
Thanks for leaving us a review. Please be advised that we do require a form of identification when collecting orders in-store - this is to ensure that all customers receive their intended items and reduces the risk of orders being incorrectly given.
Apologies for any inconvenience caused - If you require any further assistance, please do contact us at support.hmv.com and provide us with as much info about your experience as possible.
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