After 3 appointments and many decision changes, Clarissa helped us design our new dream kitchen. She was very patient, helpful, honest and knowledgeable about all the design elements and products. It’... Toon meer
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Lees wat reviewers zeggen
Had a wonderful experience in Homebase Basildon recently. The woman, named Emma, who served me & my husband was incredibly friendly & helpful. She helped us decide on what paint, brushes etc to get &... Toon meer
Astonished and over the moon concerning the memorable customer service that I received from Bob and Salco yesterday in the Bas/Vange store. Very helpful and knowledgeable for my needs. I asked abo... Toon meer
Hello to you, all was well until I went to collect the goods, lady I dealt with was fine, no problems at all. My concern is the 2 boxes were damaged, so much so that when I had them in the car I look... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Homebase - Basildon
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
London Road, Vange, SS16 4PR, Basildon, Essex, Verenigd Koninkrijk
- 0345 640 7083
4,6
Uitstekend
224 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
There was 1 person serving and a que…
There was 1 person serving and a que that kept getting bigger,I know the company is closing down but only having one person serving in a big store like Pitsea is a bit much
2 december 2024
Review zonder uitnodiging
It was easy to order and easy to collect
It was easy to order and easy to collect
18 november 2024
Review zonder uitnodiging
Amazing as ever love customer service…
Amazing as ever love customer service at homebase click and collect brilliant
15 november 2024
Review zonder uitnodiging
Collection was straightforward but…
Collection was straightforward but would of appreciated if asked (do you need any help loading your car) As it was 2 large bags of compost.
It's just good customer service to be asked.
14 november 2024
Review zonder uitnodiging
Able to view furniture items in a local…
Able to view furniture items in a local store, good price, ordering and booking delivery easy to arrange and all items arrived on time. Good quality too.
9 november 2024
Sheila at homebase Basildon customer…
Sheila at homebase Basildon customer service was great especially now in the heigh of Christmas. I was after a tree skirt that wasnt on the store front, with her system she located the item from the back and was able to give me one to purchase. Thank you!
10 november 2024
Review zonder uitnodiging
Lady on till went out her way to get us…
Lady on till went out her way to get us our Christmas tree which was out of stock in store and online. She went above and beyond. Lady's name was Dee from Basildon store.
11 november 2024
Review zonder uitnodiging
Shelia was extremely helpful and…
Shelia was extremely helpful and smiley.
Great service thank you very much.
A smile goes a long way.
10 november 2024
Review zonder uitnodiging
Great experience
Great experience , really helpful and friendly , needed some advice on paint and simon was really helpful
7 november 2024
Review zonder uitnodiging
Click and collect - damaged stock
Click and collect - one of four handles was damaged so I had to go to another store - the one they had in stock was a different colour so I’ll have to go to another store at some point. Staff very friendly and helpful though - not their fault
5 november 2024
Review zonder uitnodiging
Antwoord van Homebase - Basildon
Hi Mr. Egerton,
We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
The Australian Lady called Irene was so…
The Australian Lady called Irene was so helpful yesterday advising me on my winter plants, she always keeps the garden centre looking so nice even in the winter months she is always happy to help and full of advice. Thank you Irene
2 november 2024
Review zonder uitnodiging
Great advice from Sandra at the…
Great advice from Sandra at the Basildon store, she advised on the correct paint to use for our bedroom, ended up having a paint mixed at the paint station, great service
1 november 2024
Review zonder uitnodiging
Excellent
Click and collect order ready first thing in the morning. Correct items, polite staff. Great online value.
1 november 2024
Review zonder uitnodiging
Lovely friendly staff
Lovely friendly staff, very easy process and like that I had 5 days incase I couldn’t make it 👍🏼
1 november 2024
Review zonder uitnodiging
Had purchased online /collect from store…
Had purchased online on different occasions but had bought the same thing twice in error. Dee at Basildon helped sort out the problem with ease and expertise. Great service
26 oktober 2024
Review zonder uitnodiging
Really privileged to shop in Homebase…
Really privileged to shop in Homebase Basildon
Served by Selge and Calaire the Store Managers what a marvellous service, I managed to get all my shopping with the Help of them, They were very patient yet professional in dealing with me.
Definitely I will recommend everyone
Hafiz
29 oktober 2024
Review zonder uitnodiging
Sheila was very helpful as didn’t know…
Sheila was very helpful as didn’t know what I was getting
28 oktober 2024
Review zonder uitnodiging
Sandra - Great customer service
Great customer service with a unique paint colour (blue note) Sandra went above and beyond to ensure I had the perfect paint mixture!
Thank you.
27 oktober 2024
Review zonder uitnodiging
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