We called into the Bridgend store with a view to purchasing a new kitchen. From the start Louise Walker was friendly and helpful. Louise called to measure and design our kitchen, she listened to all o... Toon meer
Locatie
Wijzig locatieBridgend Retail Park, Picton Court, Cowbridge Road, CF31 3XX Bridgend, Mid Glamorgan, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just looked on your site and liked the wall tree.ive always been pleased with Homebase superstore, but this was my first online perchance and will do more in the future many thanks Margaret Edwards
Ed did an outstanding job of helping us with our new bathroom. He was very professional and patient with our choices of what type of shower enclosure etc we were considering. Even when we changed our... Toon meer
Visited the local Homebase in Bridgend to buy a specific pot of paint. It wasn't in stock. Customer Services very unhelpful. Ordered the paint myself online with Homebase. Paid delivery. Paint hasn't... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Homebase - Bridgend
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Bridgend Retail Park, Picton Court, Cowbridge Road, CF31 3XX, Bridgend, Mid Glamorgan, Verenigd Koninkrijk
- 0345 640 7477
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff were pleasant
Staff were pleasant. Hassle free click n collect.
Broken bags
Ready with a smile
Full Marks Service
I found the member of staff who saw to my needs absolutely fantastic. I have a slight disability and Trish at the collection desk couldn't have been more insightful, kind and helpful.
Check orders thoroughly
Was given the wrong tin of paint with my order and opened it without looking at the label - looked exactly like the correct tin - they refused to exchange it for me and I was down £59 - partly my mistake for not looking but as a gesture they could have changed it for me as they are closing
Great products
Great products! My only complaint is their choice of using Yodel for deliveries.
Wall tree
Just looked on your site and liked the wall tree.ive always been pleased with Homebase superstore, but this was my first online perchance and will do more in the future many thanks Margaret Edwards
A damaged chair was delivered to me but…
A damaged chair was delivered to me but on speaking to Mayurmin Customer Service was very helpful and the matter resolved
Quick and efficient and helpful staff.
Ed did an outstanding job of helping us…
Ed did an outstanding job of helping us with our new bathroom. He was very professional and patient with our choices of what type of shower enclosure etc we were considering. Even when we changed our minds later he was very accommodating in making the necessary adjustments to our order. Excellent service.
My order arrived on time and everything…
My order arrived on time and everything was delivered
Both Louise and Ed have been absolutely…
Both Louise and Ed have been absolutely amazing from start to finish with the design and purchase of my new kitchen, they have been with me every step of the way and have gone above and beyond … absolutely first class service Thank you so much Louise and Ed
Stress free
Louise's expertise and professionalism made designing and purchasing our new bedroom furniture stress free. She is a credit to her profession.
Amazing staff
The staff were super friendly and made so much effort to get what I wanted.
So pleased with our new kitchen.
We called into the Bridgend store with a view to purchasing a new kitchen. From the start Louise Walker was friendly and helpful. Louise called to measure and design our kitchen, she listened to all our requirements and designed a kitchen which met our needs. We are so pleased with the finished result and would highly recommend Louise, she is friendly, knowledgeable and provided excellent customer service from start to finish.
The lady i saw today
The lady i saw today, Clare, was the most helpful person I've encountered in a very long time. She was due to go off shift but stayed with me until she was satisfied she had completed everything. Make her a manager!
Excellent customer service
Excellent customer service. Staff were really helpful and gave guidance on best size to choose based on our wall (we bought wall panelling kits) Would definitely recommend to others.
Skeleton staff
Upon entering the store, there was only one person on the checkout. There were no staff manning the Customer service desk for click and collect.
I stood at the desk for some time until someone eventually turned up with a coffee in hand.
It felt very unprofessional

Antwoord van Homebase - Bridgend
Excellent experience with click and…
Excellent experience with click and collect order from Bridgend Homebase. Efficient and friendly service. Will use again
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







