Homebase - Huntingdon Reviews 

84
TrustScore 4 uit 5

4,1

Stukeley Road, PE29 6DA Huntingdon, Cambridgeshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products.... Toon meer

Beoordeeld met 5 van de 5 sterren

Myself and my husband went to the Huntingdon store,purchase some unit legs, we found Suzanne on the shop floor she was very helpful. We also purchased other items,Jackie at the checkout was very poli... Toon meer

Beoordeeld met 5 van de 5 sterren

Homebase Huntingdon are fantastic. We were shopping for a new BBQ. In my head I had narrowed it down to two options, when Suzanne spotted us and asked if we wanted any help. She was super friend... Toon meer


Bedrijfsgegevens

  1. Bouwwinkel
  2. Sanitairwinkel
  3. Doe-het-zelfzaak
  4. Meubelwinkel
  5. Tuincentrum
  6. Keukenwinkel

Over Homebase - Huntingdon

Geschreven door het bedrijf

Homebase

Geschreven door het bedrijf

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contactgegevens

  • Stukeley Road, PE29 6DA, Huntingdon, Cambridgeshire, Verenigd Koninkrijk

  • 0345 640 7451

4,1

Goed

TrustScore 4 uit 5

84 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 34% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,1

Alle reviews

(84)

644 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

The watering can was very dented

The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online refund so finally they agreed to refund in store. Not the best use of 20 minutes of my time!

20 juni 2026
Review zonder uitnodiging
Logo Homebase - Huntingdon

Antwoord van Homebase - Huntingdon

Hi Sue, 
Thank you for your feedback.
We're sorry to see that you haven't yet had the opportunity to provide us your details to investigate this further regarding your watering can that arrived with a dent.
Should you require further assistance on this please do get back to us with the requested information so we can work towards a swift resolution. Alternately, you can reach out to our customer care team directly on our website under the Contact Us option.
Your feedback has been really valuable in helping us understand where we can improve and we would love the opportunity to restore your confidence in our service.
Thank you once again for your patience and understanding throughout and I genuinely appreciate the opportunity to put things right.

Best wishes, 
Christian 
Customer Care Team 
Homebase

Beoordeeld met 5 van de 5 sterren

On line order…

Easy ordering on line. Quick communication to say my item was ready.Straight to the collection point very helpful, polite and professional lady served me.

22 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy collection

Ordered a couple of lamps to collect in store, items arrived on time and the collection process was easy. Staff member who served me was friendly and efficient.

6 november 2024
Beoordeeld met 5 van de 5 sterren

Fab customer service

Went into store for help with our two sets of Christmas lights not matching, staff were so helpful. Hayley was fab & solved our problem quickly and efficiently.

6 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Consistently Great Experience

Excellent service from online order to collection within the hour! The product was exactly what I was looking for and at a clearance price - couldn’t ask for anymore!

5 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very impressed with quality of service

Very impressed with quality of service by Hayley at the Huntington store whilst returning a couple of items. Also the assistance from her colleague - do not know his name. On my original visit, I received excellent service from the staff.

24 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Customer Service at Huntingdon, Cambs

Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products. Oliver had a natural, not forced approached, that made us feel, we were getting the best possible advice, rather than being led to purchase products, that really does make a difference to customers. Thank you so much for your assistance.

19 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The lady who was serving me today on…

The lady who was serving me today on the till Harjinder no good morning how may I help you.
Greeted to a very unpleasant member staff.
Manors go along way

7 oktober 2024
Review zonder uitnodiging
Logo Homebase - Huntingdon

Antwoord van Homebase - Huntingdon

Hi Andrew,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, efficient pick up, assistance excellent, man took them to my car and put them in for me.

21 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Refund with no hassle

Called into store to return a faulty kitchen tap which was still under warranty. I had already purchased a replacement tap and a refund was agreed....no hassle. Excellent!!

13 september 2024
Beoordeeld met 2 van de 5 sterren

No confirmation goods ready and phone lines busy

I ordered goods via click and collect at approx 4:30pm but received no confirmation they were ready to collect before 8pm closing. Next day I had to phone 3 times (all operatives were busy the first two attempts) before getting through mid-morning and being told my goods were ready.

18 september 2024
Review zonder uitnodiging
Logo Homebase - Huntingdon

Antwoord van Homebase - Huntingdon

Hi There,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Beoordeeld met 4 van de 5 sterren

Quick and convenient

Ordered items were available quickly. The member of staff who assisted me at the click and collect counter was friendly and helpful. They even helped carry the items to my car.

The products ordered are all fantastic and I am really happy with them.

17 september 2024
Review zonder uitnodiging

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