Homebase - Nottingham Reviews 340

Excellent communication. Driver knocked on my door on delivery rather than just leaving it. My only negative would have to be the cost of delivery and waiting for over a week to receive my parcel.

Kirsty from the Doncaster branch of The Range was filling in at the Nottingham branch whilst we were shopping for our new kitchen, we were so impressed with her customer service and advice that we purchased the kitchen there and then and we are so glad that we did.
The quality of the units and worktop is second to none and looks fantastic now complete.
Kirsty has a great team that she works with including Andy and Paul who fitted everything to an exceptional standard and Baz her plasterer who helped us out at short notice when our builder let us down.
We cannot recommend her highly enough and would give 6 stars if possible!

It would have been useful if the website clearly stated you are in administration and now longer taking returns

Stoic member of staff Josh served me this weekend following the recent news of Homebase, head held high, great service legend.

Excellent service as always . The staff are so helpful and friendly !!!
WHAT A SHAME ITS CLOSING.
Thanks to all for your attention over the years and good luck for the future.
JvO

Excellent shopping experience at this Homebase in Nottingham. Ben , the paint expert was very knowledgeable helpful and has a good sense of humour! Stephen who helped us choose an electric sander went out of his way to ensure got the right sized sand sheets despite confusing packaging. Such a pleasant shopping experience - so much better than online buying - especially when you have such good interaction with other human beings!!!

Friendly help on checkout and another staff member kindly loaded the car for me

Utterly hassle free. Ordered Mon night, picked up Tuesday am.

Really friendly, knowledgeable staff helped me with purchasing security items, excellent service. Great range of Christmas decs, will be heading back in soon!

staff were really helpful in finding what i needed and very knowledgable, will definitely be returning for all my DIY needs and projects in future!

A huge thank you to Andy and Ben today for your help amazing service and helpfulness you both are an asset to this store. From a damsel in distress thank you 🙏

Worked with Natalie at Homebase kitchens she was amazing and so helpful she went above and beyond and we are so pleased with our new kitchen.

Felt like we were interrupting the sales person by collecting our item. No interaction.

Stephen was extremely helpful checking stock in warehouse

Speedy, cheap

I used the click and collect service and it all went smoothly - I was in and out the store within 2 minutes!

Easy to order, available quickly and great staff in the store.

It’s 2nd time I used buy & collect this month and I can’t compliment the staff enough . Every time I’m treated respectfully and picking up stuff is really smooth and easy , Just giving an order number and everything is laid on the counter to take home , everyone checks that the number of items is the same as ordered and will even double check what you ordered to make sure you are getting everything u paid for . Last time I had a nice guy serving me and today I had 2 wonderful ladies , even when I was first time to just see what they have on offer I was nicely surprised by a lady shopping who let me go first to check out just because she through I was there before her but I was checking product on sale next to till before I went to queue, which was extremely nice 😊. Also all the times I’ve been there there were no queues and barely any people so I didn’t feel stressed or had trouble moving around or having trouble on concentrating what I want to buy. At this moment that’s my go to store and I’m very happy with the service and the stock of products also there are currently plants on sale too which is great. Also the fact that I can order something at night and have it ready to pick up 1h after shop opened , is fantastic. Especially perfect for building projects or when you realise you run out of a product or need 1 and have it ready in 1h without needing to run around shops looking for it .

Prikash was exceptional, store looks well managed and service always superb

Prakash was a great help, very friendly and fast service!