Absolutely brilliant a young lady assisted in loading my car which I refused as I’m a gentleman lol but she insisted Can’t fault the staff before I ordered it all I went a few times and the staff wa... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It's good to click and collect bags of compost ready to go and they put em your car for you excellent service
We ordered a House Beautiful kitchen designed by a Homebase designer. Some of the units did not fit and different units supplied. 19 door and drawer fronts were out of tolerance. The initial delivery... Toon meer
Bedrijf heeft geantwoord
Amazing 👏 service by Chris Patrisse at the Selby Homebase. He is has gone above and beyond to accommodate a tricky design for a kitchen. He is kind, professional and really cares about his customers.... Toon meer
Bedrijfsgegevens
Over Homebase - Selby
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Three Lakes Retail Park, Bawtry Road, YO8 8NB, Selby, Verenigd Koninkrijk
- 0345 640 7263
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent job
It's good to click and collect bags of compost ready to go and they put em your car for you excellent service
Absolutely brilliant a young lady…
Absolutely brilliant a young lady assisted in loading my car which I refused as I’m a gentleman lol but she insisted
Can’t fault the staff before I ordered it all I went a few times and the staff was extremely helpful
Good in all aspects
Good price, stock figures correct, very pleasant service.
Ordered cushions online
Ordered cushions online, to click & collect, very easy & and straightforward. Received a text, they were ready to collect the next day.
Click and collect ....
Real easy process..... great price...buy 1 get 1 half price on Dulux paint.
Assistant very helpful every thing…
Assistant very helpful every thing ready there to collect straight away
All items undamaged and stored…
All items undamaged and stored carefully ready for collection.
Order was waiting when I arrived.
Very happy with the online ordering service; very efficient and easy to negotiate ; I’ll definitely be using it again.
Thank you.
Very helpful and efficient member of…
Very helpful and efficient member of staff
Selby homebase 20 miles away and no tiles in stock!.
Went to Selby homebase 20 miles away for your basic 150mm x 150mm white tiles, got to the tile ilse and couldn't find them, asked a employee who was putting stuff back on the shelves if there was any in the back, he took the number and went to ask someone at the tills, he came back, and said I'd have to order them, he pointed to the click and collect and said you can do it over there, he was a nice young man who was shy I think, but it was helpfull. Went to the c&c and after a while a man turned up and after taking the number said it would take 5-6 weeks!, I laughed at this, he then said it could be Friday as that's the tile delivery day, but if it's not on that one it will be on the next and so on, told him not to bother, I'd get some from somewhere else. That was a silly way of doing ordering!.

Antwoord van Homebase - Selby
The store staff led by Dan are always…
The store staff led by Dan are always pleasant and obliging.
Ordering on line hassle free,as to be expected from a major player in the DIY supply.
House Beautiful kitchen was an ugly experience…
We ordered a House Beautiful kitchen designed by a Homebase designer. Some of the units did not fit and different units supplied. 19 door and drawer fronts were out of tolerance. The initial delivery took place on 17 May and the kitchen was completed in late August, so we were without a proper kitchen for 3 months and had to pay an additional £1600 in fitter's costs to replace all the faulty units. Homebase offered us a miserable £300 compensation. They are a disgrace and should be banned from operating.
They responded by saying that the file was closed.

Antwoord van Homebase - Selby
A Smooth efficient service.
A Smooth efficient service.
Ordered and paid on line for kitchen bin.
No waiting at the pick up desk pleasant efficient member of staff.
Very friendly staff
Very friendly staff. Quick service. A great store.
Very quick and served with a smile at…
Very quick and served with a smile at Selby 👍
Click and collect order
Click and collect order sorted on arrival, excellent service.
Once ordered I was kept updated on the…
Once ordered I was kept updated on the state of my order through to my collection date
Great customer service
Ordered to click and collect. My order was on a trolley very helpful staff member offered to help me take to my car.
Excellent service
From placing my order, I was kept informed of the date/ delivery etc.
Putting together it was myself and daughter, which we found very easy. Really pleased with my purchase.
Sale items
I ordered the items online to have delivered to store, the only downside was that one item came one day and the next came the next day so ment I made two journeys, would of been better if they had informed me when they had both was in stock.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







