Homebase - Telford Reviews 

Easy to order, quick to pick up and helpful staff. Shame their jobs are at risk now

Friendly helpful staff, called to confirm order was ready in the morning prior to collection.

Easy website. Took seconds to collect. Friendly and supportive assistant.

Our kitchen designer, Lewis Wilkinson did a brilliant job in designing a kitchen that has a real wow factor. Its looks, layout and functionality tick every box. Lewis kept in close touch throughout the design, delivery and fitting process and was always at hand should he be needed for further advice . We couldn't have asked for more.

Order arrived quickly. Communication good.
Easy to collect from store.

Very quick and easy, ordered and ready in 15 minutes.

Store collection was great, so quick and efficient. Ian 👏 really helped with my order of compost; much appreciated as it was heavy!

Shopped online and found website easy to use, was kept up to date on order and delivery. Arrived on time. Pleased with the service.

Telford store is always well stocked & friendly staff.

Prompt response to online order and friendly and prompt service on collection

I had to not only change delivery date but change the delivery address too and it arrived as requested

Excellent staff, called to remind about order. Pleasant & professional

Order easy process
Good available prompt
Ease at collection
Excellent price
Just need to suss out how to use ! Never used one in my life … here’s hoping this will be the solution for numerous DIY projects !

I was late collecting my order, I phoned the store & spoke to one of your advisers, she assured me that the store would hold onto it.
On collection, the store adviser remembered speaking to me.
I always have pleasant, polite & professional service from your Telford branch ⭐️⭐️⭐️⭐️⭐️

Excellent service from Andy. He went above and beyond to help me out. Thank you.

Get better staff I was served by Charlene and she was rude

Staff were very helpful when the storage box I ordered on line had not arrived. They were very pleasant and were able to resolve the issue.

Stood around waiting for ages even though a young man was certainly free to serve me instead of the young lady taking her time with a customer enquiring about several things. I asked if he could get my parcel and got told the young lady wouldn’t be long with her customer despite him doing nothing… and when I mean nothing playing on his phone at the till.

The staff at my local store are friendly and helpful. I have used the “click and collect” service a few times and each time it has been an easy experience. The price of this order was competitive.