Hosting UK Reviews 2.234

Always great customer support, even over Easter weekend. Reliable service and helpful staff with decent prices. Been with them for over two decades.

The team gave me a comprehensive solution to my problem.
Every step brought a sense of customer support, professionally delivered with a more than satisfactory outcome.

This company made sure that the ticket issued was problem free before closing.

As a counselling professional I have to add, this has built a level of trust in their service and as such I am happy to leave a positive review.

Fast and efficient service as usual, even on an Easter Bank Holiday weekend! All UK based support by email, phone and Web.
I've been with these guys for years after poor support from a US based company. They really can't be beaten.

Hosting UK support staff provided a comprehensive explanation of why this needed to be done, allowing me to secure my server properly.

As a complete idiot when it comes to anything IT/email related I was relieved to be assisted by two incredibly helpful people who were patient in guiding me to provide them with the info they needed to diagnose and fix my problem. In the end, the problem was for another provider to fix, but the guys at HostingUK let me know this and gave a recommendation as to what the other provider could check. They were both very pleasant to work with and didn't make me feel any more idiotic.

Very helpful and supportive with a domain transfer.

Always responsive, every time I have an issue.

We recently experienced a critical disk space issue on our server.
The support team assisted with cleaning up mail storage and old log files, which helped free up a significant amount of space and stabilize the system.
Communication was clear, and the requested actions were completed as instructed.
Overall, a positive experience in resolving this specific issue.

Fantastic assistance today setting up DNS for my email accounts. Talked me though everything I needed to know.

HostingUK works hard to resolve technical issues. There are detailed explanations when things go wrong, so your website is back up and running soon.

I've use hosting UK for a couple of my photography websites. One is a Wordpress site and the other has been designed using their site builder tool. Whenever I've had problems or glitches I've raised a support ticket and the issue has been resolved efficiently.

The speed of response (same day) and within 1 hour (actually 30 minutes).

Excellent support team, helped me move my website to another domain with no hassle.

Highly recommend them.

Quick response and resolved issue promptly

I've been stuck with loads of spam every day and had tried to block but couldn't work out how. Customer service first tried to get me to read a long article, but when I asked him to talk me through the process, Abin did a really good and patient job, and solved the issue for me (I hope!)

Excellent service, been with them for a good few years now. Support are always quick and very helpful

Title of email appeared to be an order to do something. Implied: that if you don't do what is necessary you may lose your domain. But actually the email was for information.

All else, Hosting is good (9/10).

The response is always good, and they are super helpful.