HotelContractBeds Reviews 

A fantastic company to deal with. A special thanks goes to Louie for his outstanding and attentive assistance from the initial enquiry through to order fulfilment.
We were amazed that our new bespoke bed could be made and delivered within a week. The quality and value for money was excellent and we fully recommend.

Eleven years ago we purchased two zip and link beds for use in our spare rooms. We were delighted with the beds when they arrived and all these years later they continue to be super comfortable. We recently mislaid a pair of the linking bars so contacted the company again and were immediately assisted, with new bars being on their way first class the same day. We can’t recommend these beds and the company's service highly enough.

Excellent service and excellent products with nice people too. They responded to my tight deadline and delivered the goods!

I have returned to buy yet another of their pocket sprung drawer divans, as they really are unbeatable value. I have run B&Bs, holiday apartments and buy-to-lets for many years and could not recommend this firm more highly.

Buying a cheap bed is always a mistake as it costs more in the long run. You end up throwing them away after 12-18 months. These beds are really durable and stand the test of time. Some of mine are now 7 years old and still look brand new as I have them stain guarded. I always use a fully waterproof encapsulating mattress cover and rotate the mattresses. I also have them professionally cleaned once a year.

As usual customer service is first class, excellent communication

This is the 2nd time I have used this company for mattresses and headboards. Good quality and quick to respond.

Wrong legs supplied and when I spoke to a representative she arranged for the correct legs to be dispatched the same working day. Excellent customer service. Highly recommended.

Have ordered a few beds from this company over the years. Great quality, good prices, excellent customer service. Would highly recommend.

I've used this company a few times for mattresses and headboards. No problems, items always arrive as described. Would recommend.

Purchased the Golliath bunk bed. Took a while to put together but the construction was very good. Only downside is that the ladder is one sided. Would recommend this company. No issues with ordering or delivery.

I purchased a mattress after having slept on a Hotel Contract Beds mattresss on a recent holiday.

The delivery was great, very helpful delivery people!

The mattress itself was exactly as I remembered it from the holiday home.

After disposing of my old memory foam mattress, sleeping on this mattress (marquess 3000) has greatly improved my sleep and comfort! It appears very robust and well constructed.

I'd been debating which mattress to buy for a long time, however after sleeping in it for a week on holiday I realised this was the one for me.

I'd happily recommend Hotel Contract Beds to my friends and family.

Ordering was easy, delivery was straight forward and the bed is comfy. When I did need to contact the company I was able to do this with no problems and they were very helpful. Would use again and would recommend

I ordered an end-lift divan base and headboard from HCB in December and the delivery was super quick - 7 days from ordering.

The quality of the bed was great - actually much better than what I was expecting for the price. I've had the bed for about 5 months now as it's not had any issues in that time.

My only complaint would be that it doesn't come with any instructions. There are a number of bolts etc. to put it together and it's not that obvious where things go. I spoke to customer services to get some help and they responded really quickly and they were very helpful.

Would definitely buy from HCB in the future.

Excellent service, easy to order online and confirmation and delivery communication was all very smooth. Excellent mattresses for our zip and link bed - thank you!

We are extremely pleased with our mattresses. I am amazed at the quality of them considering the very reasonable price. Delivery was prompt, friendly and efficient. Altogether a first rate experience and I heartily recommend the product and the company.

I brought the Marquess 3000 Divan in duck egg. The colour is beautiful it looks amazing. The divan is solid sides but has what feels like a very flimsy top that the mattress sits on. Ours came with a hole on the top and it looked like a thick cardboard, this was sorted very quickly and we got a new one. The mattress, is not medium and doesn’t “softly contouring to the shape of your body” it’s solid. I wish I hadn’t brought this mattress it’s very hard and uncomfortable

Always so helpful and the beds are perfect both for our home and our holiday home. Such quick turnaround on orders and response to any problems.
Have been buying from HCB for 6 years and will definitely continue.
Thank you

The mattress I purchased was good value for the money paid

Custom made me a mattress to my spec and delivered in 48 hours - guests LOVE the bed - and we have used the mattresses (100/1200 pillow top pocket sprung) for 8 years in a 5* B&B to great reviews.

I like the way you can configure the beds to your precise requirements. The order was simple to place and if needed, the team were very helpful in covering any questions. The beds were delivered very quickly and securely. Most importantly, our guests love the beds and often comment on how comfortable they are saying what a good nights sleep they got