Excellent service from the moment we placed our order with Tony & when Nick, Steve & Ryan came & installed our hot tub. Our only slight issue was that one of the strip lights on one corner wasn't li... Toon meer
Bedrijf heeft geantwoord
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Both of you have been so helpful. Right from before we even purchased the hot tub you advised us on where it should be positioned. Installation was done on time with information pack given and know... Toon meer
Bedrijf heeft geantwoord
Buying a Hot Tub for us was a bit of a mine field, so the information offered by Tony was so helpful, genuine and without any pressure to buy. This gave us great confidence, we had no need to look any... Toon meer
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Would like to say a big thank you to Helen & Tony plus the rest of the staff from the shop & the installation guys. From the moment we visited the showroom at Stonham chatting with Kris about the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Hot Tub Village
Geschreven door het bedrijf
Welcome to Hot Tub Village
Your award-winning hot tub superstore in Suffolk.
At Hot Tub Village, we are proud to be an award-winning Jacuzzi® retailer, offering premium-quality hot tubs at competitive prices. Whether you are looking for a luxurious hot tub, a revitalising swim spa or a relaxing sauna, our experienced team will help you find the perfect choice for your home.
Experience Unmatched Relaxation
Explore our extensive range of hot tubs and swim spas at our Suffolk showroom. You can also book a wet test and experience the rejuvenating benefits of Jacuzzi® hydromassage jets firsthand.
A Family Business Passionate About Customer Care
As a family-run business, we take pride in delivering exceptional customer service and meticulous attention to detail. From expert advice and professional installation to dependable aftercare support, we are committed to making your hot tub experience nothing short of excellent.
Visit Our Suffolk Showroom
Our showroom is open seven days a week, all year round.
Alongside our impressive selection of hot tubs, swim spas and saunas, we stock a wide range of accessories and water-care chemicals. We also provide professional servicing and ongoing support to help keep your spa in excellent condition.
Come and visit Hot Tub Village and let us help you create your own haven of relaxation.
Contactgegevens
Stonham Barns, Pettaugh Road, Stonham Aspal, IP14 6AT, Stowmarket, Verenigd Koninkrijk
- 01449 710167
- sales@hottubvillage.co.uk
- www.hottubvillage.co.uk
Discover Your Perfect Jacuzzi®
4,9
Uitstekend
148 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great company, great team!
Fantastic customer care and support throughout the purchasing process and beyond.
19 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi John, many thanks for your great review, it's much appreciated. Tony & Helen
Satifyed Customer..
Fantastic company to deal with,from start to finish,and they look after you after everything is completed. Very good deal on price etc. Cannot speak highly enough of Helen & Tony.
12 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Ray, many thanks for your fantastic review. Tony & Helen
Both of you have been so helpful
Both of you have been so helpful. Right from before we even purchased the hot tub you advised us on where it should be positioned. Installation was done on time with information pack given and knowing their was help at the end of the telephone line during the very hot spell was invaluable. Re-ordering products was easy on line and delivered within two working days. Absolutely great.!
12 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Michael & Pauline, many thanks for your great review. It's much appreciated. Tony & Helen
Forget the rest and try the best
From our point of view. You could not meet 2 nicer people. Very friendly, very helpful and never pushy. Buy a Jacuzzi, you’ll never regret it
11 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Many thanks for your lovely review. Tony & Helen
Lovely people who care that you get…
Lovely people who care that you get great service
10 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Chris & Kerry, many thanks for your lovely review. Tony & Helen
Jacuzzi Hot tub
Helen and Tony were very helpful when we purchased our first proper hot tub. We had a blow up one before so this was a completely different purchase and they were both very helpful. Delivery and set was excellent. We had lots of included items, one being a lovely bottle of Prosecco and 2 plastic champagne flutes. We were shown how to set up all the chemicals etc. Excellent service. Thank you both very much.
10 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Lindsey, many thanks for your lovely review. Tony & Helen
Excellent service and a great price.
10 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi David, many thanks for your great review. Tony & Helen
Amazing service very friendly and…
Amazing service very friendly and professional
10 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Darren & Lisa, many thanks for your lovely review. Tony & Helen
Large range of Jacuzzi's in stock.
Very efficient family firm with a large stock of Jacuzzi hot tubs. We chose one and had very good advice through all the process of getting hard-standing and electrics installed. The tub was delivered to exactly the right spot behind the house.
The after sales service has also been very good, lovely people to deal with.
10 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Nick, many thanks for your great review. Tony & Helen
Helpful
Helpful, knowledgeable and friendly
Would recommend this company to anyone
Plus the hot tub is great fun
10 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Kay & Mike, many thanks for your lovely review. Tony & Helen
If you are thinking of purchasing a hot…
If you are thinking of purchasing a hot tub and you would like the ultimate experience of expertise and customer after sales service then look no further than Helen and Tony.
Nothing has been to much trouble no question unanswered.
We purchased our hot tub 6 months ago and have not looked back since.
9 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Trevor, many thanks for your fantastic review. Tony & Helen
Support over the last 5 months has been…
Support over the last 5 months has been excellent
9 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Ken, many thanks for your lovely review. Tony & Helen
Top notch tubbers!
Superb service throughout - from initial enquiry to installation. We discussed our requirements in a friendly & unpressurised manner & identified the perfect Jacuzzi to meet our needs. The whole process was professional, efficient & courteous. Very happy to strongly recommend the Hot Tub Village, Stonham Barns.
9 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Chris, many thanks for your great review. Tony & Helen
Great service and great Jacuzzi..
Great service and great Jacuzzi.. we love it!
9 december 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Mike & Hazel, many thanks for your lovely review. Tony & Helen
Mr Gary Ingram
I brought my hot tub about a year ago could not have been happier with Tony and Helen they got everything sorted installed set it up perfect.
Also i have recently had a leak and they have sorted it all out would advise anybody wanting to buy a hot tub go to hot tub village very professional
7 juni 2018
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Gary
Many thanks for your kind review. It's very much appreciated.
Regards
Tony & Helen
We are very pleased with the hot tub village service
Very pleased with the buying process, information and installation of our hot tub. Thank you hot tub village
5 november 2017
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi David
Many thanks for your lovely review. We hope you are enjoying using the not tub.
Regards
Tony & Helen
Very nice people to deal with and would …
Very nice people to deal with and would recommend to anyone
4 november 2017
Review zonder uitnodiging
Antwoord van Hot Tub Village
H Carl
Many thanks for your review. Its much appreciated.
Regards
Tony & Helen
Great Customer Service
Great Customer Service. Very helpful, friendly, efficient
2 november 2017
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Kathy
Many thanks for the great review. I hope all the family are enjoying the hot tub!
Tony & Helen
5 stars brilliant
5 stars : Tony and Helen were very helpfull,nothing too much trouble,would definitely recommend anyone who wants to purchase a Hot Tub these are the guys to see
31 oktober 2017
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Teresa
Many thanks for your lovely review. I hope you and David have been enjoying using the hot tub!
Tony & Helen
Excellent customer service
Our Hot Tub was purchased from Hot Tub Village. They were very helpful and any problems rectified as soon as possible. Their customer service both during the purchase and after is excellent
6 september 2017
Review zonder uitnodiging
Antwoord van Hot Tub Village
Hi Sue,
many thanks for your kind review. I hope you are continuing to enjoy the hot tub!
Helen
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