H.Samuel - Bridgend Reviews 

Mia in the Bridgend store was fab, took extra care and attention in finding a super difficult to find item

I was waiting to be served, but the young lady was chatting to her friend who had bought something however just lingered. All I heard was their conversation while I waited to be served by the manager who was polite and professional. No wonder high street stores are losing business.

I came for an interview last week and found the staff very friendly. The interviewer was very nice and made me feel more relaxed as I was a little nervous. Telephoned me the same day to tell me I was successful. I can’t wait to start working I am looking forward to getting to know my colleagues and customers

Big thanks to the two ladies who fixed my watch for no charge with a friendly smile. Many thanks again girls. You couldn’t have done more

Purchased a titanium silver ring last week. Very happy with product. Lisa gave me great service and was very knowledgeable.

Was served by a lady called Victoria, very helpful and friendly was lovely to talk to.

What a wonderful shop very helpful with my elderly mum she said Lisa was very understanding and helpful 10 out of 10

such helpful and friendly staff could not do enough to help and advise with my purchase.

The whole process of buying a wedding ring was a joyful experience, we were made to feel very special by the manager whom we dealt with. He spent time asking us about our upcoming wedding, congratulated us both and took extra care in preparing our chosen wedding ring. A lovely chap, excellent service and a credit to H Samuel. Many thanks.

Seen to promptly and took into account what I required with a good knowledge of items on sale

Very good service, I was seen to almost immediately. No faffing around, I was given extremely good service and had a lovely chat with the manager.
I did have to bring the bracelet back as it was a bit loose but that took the manager probably 3 minutes and no problems since. Highly recommend going in there. Even though it's in the high street, it's a nice quiet ambience and not always overloaded with people. Some really good products in store.

Excellent customer service. My Daughters loved their Camelia charm bracelets and charms. Cardiff branch were great as the offer was buy one get one free. Paid for the 2 charms in Cardiff and they contacted Bridgend where they had the other charm

Collection arrived at store earlier than expected due date, which was fine. Staff very helpful and polite. Would definitely recommend

The staff at the Bridgend branch were extremely helpful

A very professional and polite lady served me while I was buying Pearl earrings for my daughter , she was helpful and pleasant 😊

hi, bought my wife a beautifull necklace and cross pendant, she chose the chain and pendant seperately, made easy by staff at bridgend, she loves it, good choice there

Very helpful staff with lots of time give. To help with my purchase