I would like to congratulate Lisa for a great experience at Fort Kinnard . I felt very valued and her customer service was outstanding. Lisa gave great service and secured more than we thought we woul... Toon meer
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A variety of products online and good selection of men's jellewry in the H Samuels shop in Edinburgh. Looking for men's jewellry, so not easy to find in every shop. But managed to find the best produc... Toon meer
I've always had good service from the staff. The shop always has a welcoming atmosphere and the turnaround for jewellery repair is impressive. each of the staff members are lovely. The store man... Toon meer
I purchased a citizen women watch the beginning of the month , which I got a discount code for next purchase , number of time I tried to put my code and it would not allow me to. When I went to the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over H.Samuel - Edinburgh
Geschreven door het bedrijf
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contactgegevens
119 Princes Street, EH2 4AA, Edinburgh, Edinburgh Prince St, Verenigd Koninkrijk
- 01312206308
4,1
Goed
46 reviews
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Wouldn’t let me put Gift Card on
4 februari 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
I purchased a citizen women watch the…
I purchased a citizen women watch the beginning of the month , which I got a discount code for next purchase , number of time I tried to put my code and it would not allow me to. When I went to the store the manager was not even aware of this kind of deals and could only give me 10 % discount .
However thanks to The blue light card I got a 15%discount .
I am very disappointed. And I am a regular buyer from H.Samuel
29 september 2025
Review zonder uitnodiging
Antwoord van H.Samuel - Edinburgh
Hi Priyanka. We appreciate you bringing this to our attention. We're sorry your discount code didn't work and that there was confusion in-store. We'll look into this to ensure our team is aware of all promotions. Thank you for your feedback. Please give us a call on 08004581065 with your case reference 02699227. Kind regards Elaine
I have just visited H Samuel’s in…
I have just visited H Samuel’s in Princes Street to have some links removed from my watch and I have to say the customer service I received was exceptional. I received some very useful information on the watch that I have which will be very useful for the future.
25 juni 2025
Review zonder uitnodiging
Good selection of men's jewellry in Edinburgh shop
A variety of products online and good selection of men's jellewry in the H Samuels shop in Edinburgh. Looking for men's jewellry, so not easy to find in every shop. But managed to find the best product and order it online with a wee promocode, which was a little bonus.
26 maart 2025
Review zonder uitnodiging
Top star Lisa
I would like to congratulate Lisa for a great experience at Fort Kinnard . I felt very valued and her customer service was outstanding. Lisa gave great service and secured more than we thought we would spend! So refreshing to be served by someone who made us feel welcome and special, Employers should be very proud of this employee. 10/10
29 augustus 2024
Review zonder uitnodiging
Really nice lady did my ear piercing…
Really nice lady did my ear piercing today. Didn't feel a thing. Very happy to help. Isla. Great job
12 juni 2024
Review zonder uitnodiging
Bought a watch online
Bought a watch online. Received within 3 days. Very happy with purchase.
29 juni 2023
Review zonder uitnodiging
EARINGS AND BRACELET
I purchased gold earings and bracelet. The staff Becky served me. I spoke to Gareth and Amanda. They are holding a charity event in the store for children's cancer.
I have purchased a lot of jewelry from there over a period of time and the staff have always been so warm and friendly.
It is a very welcoming place to shop in. They don't rush you on, and they interact with customers while serving. The staff are so well mannered. When I am browsing, I never feel forces to buy something that I am interested in. They shop is kept to a high standard of cleanliness. The quality of the items I have purchased is high. When I am finished in the shop, I come out laughing. They see customers as people and not pound signs.
They deserve all the credit that people give them.
I would like to think that the positive comments are passed into the staff. I couldn't recommend the store more.
Once again, thanks to all the staff in Princes Street for all the help and advice I've received.
27 februari 2023
Review zonder uitnodiging
I've always had good service from the…
I've always had good service from the staff. The shop always has a welcoming atmosphere and the turnaround for jewellery repair is impressive. each of the staff members are lovely. The store manager Gareth does a great job running the place. Nothing is an inconvenience for the staff when you ask them questions.
The shop is well laid out and clean. They give you plenty of time to browse and don't rush you when making a choice.
Isla, Caris and Lauren have been great when serving me in recent visits.
I couldn't recommend H Samuel more.
13 februari 2023
Review zonder uitnodiging
amazing friendly service from the girls…
amazing friendly service from the girls at H Samuel Princes Street Edinburgh
24 september 2021
Review zonder uitnodiging
Katrina was extremely helpful and…
Katrina was extremely helpful and patient when I was purchasing a watch. It had to be really-sized numerous times and she was so helpful. She also told me she would call me when the Olivia Burton range came into the store.
8 juli 2021
Shopping at your store in princes…
Shopping at your store in princes street. I was looking to buy a gift for my friend. From walking into the shop I received excellent assistance in choosing earrings. The sales consultant was professional, not to pushy & very good at her sales technique. Overall very satisfied with the service & my purchase.
3 juli 2021
Excellent service.
Great service. Friendly and polite and the lady I was served by was extremely helpful in finding the perfect gift for my nieces birthday. Thank you so much.
2 juli 2021
Very friendly and helpful staff
Very friendly and helpful staff. Have always liked H. Samuel for jewellery shopping for gifts.
30 juni 2021
Watch strap
Needed a leather watch strap in a hurry, choice of 5, good quality and fitted as I waited
26 juni 2021
The salesassistant was very helpful and…
The salesassistant was very helpful and had a pleasant fun nature
24 juni 2021
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