H.Samuel - Stoke On Trent Reviews 

Really good service,the attendant was very polite and helpful

I received money for a recent birthday and wanted to buy something special so decided on a new Best Watch. I looked on various websites and then finally settled on the Olivia Burton Lace watch. I ordered it on line, to be delivered to the store and received an email straight away. The next day I received another email to say it had been dispatched and then another the day after to say it had arrived in store. On arrival at the store I showed my email confirmation and the assistant brought me my watch, she asked me to try it for size, then offered to remove a few links for a better fit. Fantastic face to face service and was very helpful. The watch is beautiful and fits perfectly now. Really happy with my special present for my 50th:)

Went h samuals brought a chain snd earings well worth the money shop staff were very helpfull &pleasent

Super prompt service and also the assistant was fully informed of product knowledge. She was most friendly, polite and most helpful. It was a pleasure to buy a special gift from H. Samuel.

Lovely helpful staff, always happy with my purchases

The lady who helped us choose our wedding rings was fab! This was at the Hanley Stoke On Trent store in the intu Potteries centre. Cannot remember her name unfortunately- she had green and pink hair :D

Im extremely happy with my engraved watch and the idea to have the engraving on the side by your staff member.

We went in to replace my husband's wedding ring. Paula was very attentive and professional explaining everything about the different metals etc. We didn't feel rushed or pressured when we were making our final decision. Thankyou Paula and Samuel's.

Lovely helpful lady in H Samuel in the Potteries Centre it was last day of the sale so managed to get an extra percent off. Can definitely recommend.

Brought a good bangle for my daughters first birthday and it doesn’t adjust and comes off her wrist

Brilliant service. Very knowledgeable. Thanks a lot to Lisa

Absolutely unbelievable service from ordering the item to receiving the item and prompt delivery aswell and the staff at Hanley branch are always so helpful and nothing is to much trouble and always good prices too

They were very helpful in store and got me what I wanted.

Hi,
I paid for gift wrap and message.
Received bracelet which was very good.
However the the gift card was blank.
I have attached pics of card
Regards
Phi

Friendly service - found what we wanted. Reasonably priced item

Your staff were very professional very caring a lovely experience.

Sales lady was very helpful. All hygiene procedures were in place and I managed to buy a perfect ring