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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

These lenses are beautiful and very comfortable to wear. They certainly make a statement. I have three pairs and absolutely love them all. When I change my eye color, I feel I look more beautiful, an... Toon meer

Beoordeeld met 5 van de 5 sterren

i’ve never had lenses this comfortable & pretty!! i always get compliments when i wear them and i often forget i have them in my eyes because of the quality 🩷

Beoordeeld met 5 van de 5 sterren

I tested 3 different colors of these lenses and honestly — each one looked amazing! 😍 The colors are vibrant but still natural, so they work perfectly both for everyday wear and special occasi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Honestly obsessed! ICOICE lenses are super lightweight, extremely comfortable, and stay soft on the eyes all day. The color looks natural yet stunning, giving your eyes that dreamy, filter-like eff... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmeticawinkel

Geschreven door het bedrijf

Hi, We're ICOICE Since 2020, ICOICE has been dedicated to creating a fashion makeup brand that embodies elegance, confidence, and individuality. Our mission is to encourage everyone to explore their creativity, embrace their unique beauty, and find their voice through makeup. We have successfully developed a line of high-end comfortable colored contacts, while also being of exceptional quality and reasonably priced. The name ICOICE is derived from the words "icon" and "voice," symbolizing our vision to help people become their own icons and find their authentic voice through makeup. We believe that makeup is not just about enhancing features but also a powerful form of self-expression. Our innovative contact lenses are enabling our customers to create powerful first impressions by expressing their unique beauty and passion. At ICOICE, we focus on producing comfortable contact lenses that combine cutting-edge technology with sustainable practices. We are committed to using environmentally friendly packaging materials and adopting sustainable production processes to minimize our impact on the planet. We also works closely with the Visually Impaired Children’s Foundation to help realize a brighter and more beautiful future for our future generations.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

553 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 1 van de 5 sterren

This company is terrible

This company is terrible. When i say terrible, I mean terrible. Save your money. I paid for expedited shipping which is 6-9 business days. Why is my package getting here on the 12th business day? Customer service is worse than mcdonald’s. Save your money. They are unprofessional and lack empathy with customers.

30 oktober 2025
Review zonder uitnodiging
Logo ICOICE

Antwoord van ICOICE

We are truly sorry to hear about your experience and deeply regret that you felt disrespected or mistreated in any way — this is never how we want our customers to feel.

We sincerely apologize for the shipping delay and the confusion regarding your tracking updates. Sometimes carrier systems update inconsistently, and we understand how frustrating that can be. Please rest assured that we take every feedback seriously and would like to personally look into your case.

Could you please contact us at service@icoice.com Our team will review your situation immediately and ensure you receive a proper resolution.

Once again, we’re truly sorry for the inconvenience and misunderstanding caused. We appreciate your time and the opportunity to make things right.

ICOICE Customer Service Team

Beoordeeld met 5 van de 5 sterren

¡Amo esta marca

¡Amo esta marca! Las lentillas son cómodas, son preciosas y además de todo la gran variedad que tienen me encantaron

30 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

this is the most comfortable lenses i…

this is the most comfortable lenses i have ever tried! i love that it is natural-looking, seamless, and not itchy whenever i wear it. still in awe about the packaging — i love that icoice team really took the effort and time to make it look sooo adorable and eco-friendly!

highly recommended! what i truly love the most is how ms. essa was so accommodating and sweet. super love her personality! thank you so much icoice — til next time 💚

30 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So beautiful

I love this brand I wear colored contacts very often and these are my favorites the colors are stunning and look so natural and the quality is really good

30 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love their contacts

I love their contacts! My eyes are sensitive but these contacts fit very well, and didn’t move a great ton. I did have some irritation for the first few days wearing them due to not being use to them but after those few days I had none. I always love all these colors!

13 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love the Lenses

I love the Lenses! They are so beautiful! Very natural looking and the colors are so stunning! I highly recommend them to you Guys!

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I loved these glasses

I loved these glasses! They're super comfortable, the colors are beautiful just like in the picture, and they look so cute on me. I absolutely loved them and would definitely order them again.

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Meravigliose

Ho avuto un ottima esperienza con questa azienda molto seria con una vasta scelta di lenti a contatto colorate e bellissime facile da indossare non creano fastidi aderiscono perfettamente. Puoi cambiare il tuo sguardo in base al colore

12 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely adore this brand

I absolutely adore this brand , the customer service is excellent!! The contacts are of the best quality and the colors are stunning !! The contacts containers are the cutest accessory for your contacts . I highly recommended them !!

27 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible experience

Horrible experience. Ordered lenses on Sept 28 for an event on October 25. Website and customer service stated shipping would be 6-12 days, so plenty of time.
Oct 20 the items had not been delivered (23 days post-shipping) and tracking stopped Oct 15, I contacted customer service gor help. They assured me the delivery would be here on time.
Oct 25 (day of event) no items and no updates. I asked for a refund, provided proof the items were not delivered, and that the items are of no use at this point.
The company keeps stating the items will arrive (shipping still has not moved since Oct 15). But they are useless now.
I have no product and they are refusing to provide refund.
Update- refund provided after I posted my original review.

25 oktober 2025
Review zonder uitnodiging
Logo ICOICE

Antwoord van ICOICE

We are truly sorry to hear about your experience and deeply regret that you felt disrespected or mistreated in any way — this is never how we want our customers to feel.

We sincerely apologize for the shipping delay and the confusion regarding your tracking updates. Sometimes carrier systems update inconsistently, and we understand how frustrating that can be. Please rest assured that we take every feedback seriously and would like to personally look into your case.

Could you please contact us at service@icoice.com Our team will review your situation immediately and ensure you receive a proper resolution.

Once again, we’re truly sorry for the inconvenience and misunderstanding caused. We appreciate your time and the opportunity to make things right.

ICOICE Customer Service Team

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