The customer service rep did an excellent job looking up our product key so we could migrate software we purchased to a new computer. She was also very helpful in consolidating duplicate accounts f... Toon meer
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Lees wat reviewers zeggen
Our AM, Dave L, that's what always makes our experience great! Dave is quick to respond and make sure everything is always taken care of. Dave is awesome and we always enjoy working with him.
Tyler, with ID Wholesaler, is a wonderful person to work with. He is always attentive to our needs when making purchases. He is quick and efficient. Tyler has outstanding customer service on the phone... Toon meer
Needed a small order ($125) and I was treated the same as if I were spending a million. Sales person, Mark Swanson, was the rep and he was respectful, knowledgeable, and professional in all aspects.... Toon meer
Bedrijfsgegevens
Over ID Wholesaler
Informatie afkomstig van verschillende externe bronnen
ID Wholesaler launched in early 2004 with simple goals: provide those seeking photo identification products with truly expert advice, an easy-to-use website, unmatched selection and pricing, and "tell-your-neighbors" type of customer service. More than 13 years and over 100,000 customers later, we’re still striving to do these things. We have grown to be the largest online retailer of photo identification equipment.
Why We're Successful
When you call ID Wholesaler, you speak with one of our friendly, highly-trained account managers. They’re not reading from a script or scrambling to look up specifications on your product, they know photo ID and will help you find the right product (not simply the most expensive product) to meet your needs.
Unlike virtually all of our competitors, we stock a huge selection of inventory and employ our own factory-trained technicians. We couldn't imagine selling photo ID equipment any other way. Ask your current supplier if they service their own products. Odds are they don't.
Our job is to make your job easier
Our highest value is to support our customers (you), and we're proud that our team has consistently received glowing testimonials. If you’re already a customer, thanks! If you’re visiting us for the first time, we hope to have an opportunity to "wow" you soon.
Contactgegevens
7003 W. Lake Street, 55426, St. Louis Park, Verenigde Staten
- (800) 321-4405
- sales@idwholesaler.com
- www.idwholesaler.com
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Jon was very helpful in getting my…
Jon was very helpful in getting my order taken. You guys were very fast in shipping the product to us. As always we very happy with the service and products we order from you.
Thanks,
Charles
23 januari 2020
Review zonder uitnodiging
Stephen Beckman is Awesome!!!
23 januari 2020
Review zonder uitnodiging
Extremely helpful and quick to respond
Extremely helpful and quick to respond. The printer and supplies we ordered came in pretty quickly. I would definitely recommend.
23 januari 2020
Review zonder uitnodiging
Website very easy to use
Website very easy to use. I appreciated the follow-up from the sales rep.
22 januari 2020
Review zonder uitnodiging
I want to thank Mark Nusbaum for his…
I want to thank Mark Nusbaum for his excellent customer service. He always responds quickly to my questions. Thank you ID Wholesaler.
22 januari 2020
Review zonder uitnodiging
Excellent Service and very reasonably…
Excellent Service and very reasonably priced. I couldn't be happier with ID Wholesalers. Ordering was super easy and shipped immediately. I recommend them whole-heartedly!
22 januari 2020
Review zonder uitnodiging
Great Job
Great Job - FAST- Helped me get what I wanted when I did not know what it was called.
21 januari 2020
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Everything was shipped as ordered with…
Everything was shipped as ordered with prompt delivery. Thanks.
21 januari 2020
Review zonder uitnodiging
It took a longer time than I thought it…
It took a longer time than I thought it should have to get it shipped out.
The majority of the clear vertical vinyl ID holders in the box came in a box all smushed up and wrinkled. the rest were fine and were in a plastic bag and all were flat and ok.
21 januari 2020
Review zonder uitnodiging
Great experience!
It was a great experience from start to finish. I received my order in a couple days and everything was perfect! Highly recommended!
21 januari 2020
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DAVID IN SALES GAVE ME GREAT SERVICE!!
21 januari 2020
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Excellent customer service!
Excellent customer service!
Speedy shipping & great product, Thank you!
21 januari 2020
Review zonder uitnodiging
Always dependable!
21 januari 2020
Review zonder uitnodiging
Thank you for prompt service ALWAYS…
Thank you for prompt service ALWAYS !!!!!!!!!!!!!!
21 januari 2020
Review zonder uitnodiging
Customer service was the best in 2020
Customer service was the best in 2020, and i received my order immediately. I was also offered a product to resolve issues with my current outdated printer software.....The representative was wonderful!
20 januari 2020
Review zonder uitnodiging
Always a great experience when doing…
Always a great experience when doing business with ID Wholesaler.
20 januari 2020
Review zonder uitnodiging
I am incredibly disappointed with the…
I am incredibly disappointed with the support from ID Wholesaler. The delays and deferrals in getting a brand new printer repaired. And then, when I purchase a new printhead, you ship it to me instead of installing it on the printer which is at your offices for repair.
You have not resolved the issue to date and I have no idea when you will. I am likely to never do business with ID Wholesaler again.
20 januari 2020
Review zonder uitnodiging
Antwoord van ID Wholesaler
Hello, Brad –
Thank you for taking the time to provide valuable feedback on your recent experience with ID Wholesaler.
In reviewing your account, you called your dedicated Account Manager, Mark, on Tuesday, January 7th to request his help in the repair of your PrimacyID printer’s printhead. Unfortunately, it appears that an internal miscommunication was the cause of your repaired printhead to be shipped back to you instead of being installed on your card printer. Please accept our sincere apologies for dropping the ball, Brad.
All of us at ID Wholesaler take a great deal of pride in delivering effective ID photo solutions to our customers, and we’re sorry this shopping experience was frustrating for you.
Please know that Mark is working on the timely return of your printer. In consideration for your inconvenience, we will ship your printer to you overnight at no additional charge.
Thank you for the time you took to provide feedback. We appreciate your business and hope to have the opportunity to serve you again soon!
Kind regards,
The ID Wholesaler Team
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