iFastNet LTD Reviews 305

I had a few issues that I needed support's help with. They were super responsive. They're not one of those fire your support ticket and way 48 hours for a response. They usually responded back within 5-10 minutes.

My sites have been disconnected 2 times this week alone. Even their own sites cannot be reached due to a dns error. I will move my sites, there will be no amateurism like this, I lost my ranking because of these

j'ai eu récemment beaucoup de problèmes sur mon site web suite à des piratages.
j'ai bénéficié d'un accompagnement très efficace et rapide de la part du support. C'est un excellent service

I have been using these services for a long time. The support team's response is timely. I am good to use iFastnet's hosting and domain services.

I have hosted websites with them for years. Mostly, I don't have any problems. Sometimes, I have some issues or questions, but their support is really good, responding fast and solving everything. I am still with them, and I don't plan to change my hosting provider.

Es sin duda uno de los mejores proveedores, poco contacto a soporte pero cuando lo hago las respuestas son muy rápidas, en cuestión de los precios, lo considero competitivo con otros del mercado.

Continued to help when I kept supplying multiple problems, and eventually solved my faults.

I had an exceptional experience with the customer support team! They were prompt, attentive, and went above and beyond to resolve my concerns. Not only did they offer a generous discount when I mentioned canceling the service, but they also provided a backup of my account to ensure the safety of my data. Their professionalism, competence, and empathy made the entire process smooth and hassle-free. I highly recommend their outstanding customer support to anyone in need of hosting services. Thank you to the team for their excellent service and commitment to customer satisfaction. I will definitely be returning to their services in the future. Keep up the fantastic work!

I host a lot of websites, so it was really important for me that I find a hosting company that would make it as easy as possible to transfer them. I made my first website before there were 1 million websites on the internet, so I have had plenty of dealings with hosting companies, and fast, professional support is number one on my list of requirements. iFastNet definitely top the list for ease of use, support and speed. iFastNet support is fantastic.

I am absolutely thrilled with the outstanding level of service provided by iFastNet! They have gone above and beyond to exceed all my expectations!

From the very beginning, their customer support team has been remarkably responsive and attentive. They truly understood the urgency of my situation and acted with unparalleled efficiency. In record time, my web hosting account suspension issue was resolved, and throughout the process, I was guided with unmatched clarity and expertise.

Their professionalism and competence are second to none! I was pleasantly surprised by their customer-centric approach, attentive listening, and tailor-made solutions. iFastNet genuinely cares about ensuring that every customer feels supported and well taken care of.

As a customer, I can wholeheartedly vouch for the consistent improvement of their services. They have earned my unwavering trust by providing an unparalleled web hosting experience.

If you are in search of a reliable, high-performing web host with exceptional customer service, iFastNet is the clear choice. Their dedicated team goes the extra mile to deliver an unmatched user experience.

iFastNet! Thank you for this remarkable experience and for surpassing all my expectations!

★★★★★ Highly recommended! ★★★★★

Their service is great and support response very prompt. Totally satisfied

Maxwell

Hands down to their Customer Service. They blocked two phishing domains within 10 minutes of reporting it. Good job.

I received fast and very patient responses to all my questions. As a beginner entering into creating a website this was really important to me.
When I made mistakes I was supported to get my site up and running again.

Es malísimo, al principio no me querían reembolsar se hacían los boludos además, en su página de inicio dicen que ofrecen planes con dominios gratuitos y banda ancha y no se qué chamuyo más y al fin y al cabo no es el plan lo que pagas, es el dominio, luego tenes que pagar aparte el servicio de hosting que son otros dólares más, dejá mejor, no lo recomiendo.

A long time client and very proud of the hoster. A 5/5 rating of course

They suspend sites all the time for abuse even if it is a mistake.

They refuse to investigate either!

If they looked at the site and the logs they would see this is a mistake but they refuse to look or help!

I googled them and there is a LOT of posts about wrongful suspensions that they refuse to look into.
As though they just make it up as they don't want you hosted by them, so suspend you for false reasons.

A lifestyle blog with posts such as "how to keep warm for less" or "how to save money", which are the kinds of posts I have, mean I get suspended for abuse...

Madness.

Avoid them. NEVER use them trust me. Search "ifastnet abuse " and see all the people complaining about the SAME THING.

Their support is shockingly bad too.
Takes forever to get a reply if you get one and if you do, they don't help.

Trust the other negative reviews, they aren't lying.

Mal servicio mi dominio es inservible

Why is it good?

1. Decent Performance
- Your website loads pretty quick.
2. Helpful Support Team
- Answers in less than 24 hours, most of the time solves your issue in maximum 5 conversations, or even the fastest, they solves your issue before the reply to you.
3. Good amount of features
- cPanel, Softaculous, AutoSSL, MySQL, php Config etc. Nothing to complain.
4. Cheap
- Only $20 per year on Starter plan, it's $1.7 per month. Where else can you get that?

Cons:
- Small portion of the support team don't know what they are doing.
- Some stuff are outdated, especially the knowledge base

The experience I had with this hosting provider was one of the most horrible I have had. I have used their service for one year, until today. I will admit that during that time I had no issues. However, in the past few months it has only gone downhill. At first, it started with my emails going to spam that I sent dying in spam filters, because their IP was blacklisted. Eventually, after a few times going back and forth, they sometimes making the issue worse. I came to the conclusion that my tenure with ifastnet was ending. I tried showing them the issues but they couldn't do anything. Then I get an invoice from them. A few days ago I informed them that I wanted to cancel. First of all, I was charged $15 even though the due date didn't arrive. Then magically once a customer leaving was a risk the problem was allegedly "solved". I still doubt this. I've reitered 5 times that I WANTED TO CANCEL. Instead like yes men they are saying like"oh look no problem! All good! Yay!" After 5 times, using capital letters, getting angry with them they finally close my subscription. Phew! Glad I'm longer with them.

Sayonara bad Hosting!

I've been their client for years, and one day they just blocked me. When I logged a support ticket to ask why, they told me one of my subdomains was marked as suspicious. After investigating, it turned out they were right in a way: One of my private subdomains that was used as a staging env for small clients had its wordpress installation breached. What did they do? They removed everything, from all my domains, especially from my main one, including all the business emails, my private keys for accessing my password manager and so on. I explained to them what needs to be deleted and why, but it all amounted to nothing, lost way too much from that experience and the support guy just didn't care at all, even though I wasn't posing any kind of risk to their reputation, or whatever their reasoning was.