Honestly ive used your car wash about 4 years with a monthly contract, without a doubt Accrington as dropped there triple form to maybe 1 instead of 3 i can tell with the jets coming out..you up your... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie1A Eastgate Retail Park, BB5 6PW Accrington, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Will not be using again. Paid £14 for ultra HD wash option and was just rushed through and came out at the other end with side mirrors still had stains, alloy wheels half cleaned and both sides corner... Toon meer
Bedrijf heeft geantwoord
Very easy to purchase before attending. I went mid-week afternoon and there was no queuing. I was in and out with a clean car in under 10 mins from purchase to being finished.
Bedrijf heeft geantwoord
Excellent fast service from polite friendly staff, great, sparkling finish from the wash programme 😀
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contactgegevens
1A Eastgate Retail Park, BB5 6PW, Accrington, Verenigd Koninkrijk
4,0
Goed
33 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent.
13 mei 2026
Antwoord van IMO Car Wash - Accrington
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Excellent fast service
Excellent fast service from polite friendly staff, great, sparkling finish from the wash programme 😀
8 mei 2026
Antwoord van IMO Car Wash - Accrington
Robert Riding ,
We appreciate your positive review and are so glad you enjoyed the fast, friendly service and sparkling results! We look forward to seeing you again soon.
IMO Car Wash
Quick and easy to use.quality.
3 mei 2026
Antwoord van IMO Car Wash - Accrington
James G,
We appreciate your feedback and are glad everything worked out well for you. We look forward to your next visit!
IMO Car Wash
hello
hello, i paid for triple foam wash, its was not triple at all, ive sat in my friends car who had triple foam wash and i smelt the freshness of sunshine fabric conditioner coming from the foam into the car whilst it was being washed, i paid for the same and i got zero freshness, there was no fragrance, i was given the basic wash despite paying for triple foam, i am not happy.
30 april 2026
Antwoord van IMO Car Wash - Accrington
poppy,
We appreciate you taking the time to share your experience. We regret that the triple foam wash did not meet your expectations regarding fragrance. Please email us with details, so we can investigate.
IMO Car Wash
Great service again and so easy using…
Great service again and so easy using the app and now have a free wash for this weekend
26 april 2026
Antwoord van IMO Car Wash - Accrington
Stuart McDonald,
We appreciate your positive feedback! We're glad you find our app convenient and that you're enjoying your free wash. We hope to see you again soon!
IMO Car Wash
Antwoord van IMO Car Wash - Accrington
Matt,
We appreciate your positive feedback! We're so glad to hear our team provided helpful and friendly service. Thanks for the thumbs up!
IMO Car Wash
Very efficient and thorough
Very efficient and thorough. No hassles just straight through most of the time.
20 maart 2026
Antwoord van IMO Car Wash - Accrington
PHILIP MULROONEY,
We're happy to hear that our service is efficient and thorough for you. Thank you for your positive feedback; we appreciate your time.
IMO Car Wash
Antwoord van IMO Car Wash - Accrington
customer,
We're happy to hear that you found our service efficient and straightforward. Thank you for your positive feedback; it means a lot to us.
IMO Car Wash
Very easy to purchase before attending
Very easy to purchase before attending. I went mid-week afternoon and there was no queuing. I was in and out with a clean car in under 10 mins from purchase to being finished.
10 maart 2026
Antwoord van IMO Car Wash - Accrington
Rachel Marie Ryan,
We're happy to hear that your purchase was easy and your car wash was quick and efficient! Thank you for sharing your positive experience with us.
IMO Car Wash
Very helpful and did a very good job…
Very helpful and did a very good job cleaning my car which had been stuck in a muddy bog. Looks like new
27 februari 2026
Antwoord van IMO Car Wash - Accrington
Miss Tara Johnson,
We're happy to hear that our team was able to restore your car after it was stuck! Thank you for your positive feedback; we appreciate your time.
IMO Car Wash
Not worth £10 for the diamond wash at…
Not worth £10 for the diamond wash at all.
Parts of the car still dirty.
Won’t be using again! Hand car washes are 200% better and cheaper!
27 februari 2026
Antwoord van IMO Car Wash - Accrington
Christopher Smith,
We appreciate your feedback and are sorry the diamond wash did not meet your expectations. We'll review our processes to ensure better results in the future.
IMO Car Wash
Unsatisfied …
After paying 20 pound for the most expensive car wash the end result wasn't as expected, still places of green mould around windows, number plates marks on car if which i washed abd polished out on my return home
25 februari 2026
Antwoord van IMO Car Wash - Accrington
Jackie Dudley,
We regret that our top-tier wash did not meet your expectations, particularly with the remaining marks. We appreciate your feedback and will review our processes to improve our service.
IMO Car Wash
Car looked cleaner and brighter than it…
Car looked cleaner and brighter than it ever has with hand washing.
8 februari 2026
Antwoord van IMO Car Wash - Accrington
Phil,
We're happy to hear that your car is cleaner and brighter than ever! Thank you for your positive feedback; it truly motivates our team!
IMO Car Wash
Diabolical intimidating customer service
When I arrived I wasn’t sure what to do, I scanned the code and paid online which was really easy but I had never been before. I drove to the wash and nobody was there so I thought it was self service. I drove my car near the part where you go in the wash/machine and then a man came out of an office. He was extremely rude, not friendly at all and made me feel very nervous and uncomfortable as a woman. He signalled his hands for me to reverse my car slightly and I opened my window and asked why he’s being so nasty and rude to me. He said “it’s your fault you should be further back” I told him there are no signs, I’ve never been before and I had no idea what to do. He remained very unfriendly and I feel really intimidated and upset. He then did his part in washing the car, didn’t speak to me or change his manner at all. I asked him why he was speaking to like that, also that he shouldn’t be like that to me or any customer but he appeared carefree about it and didn’t speak to me at all. I wish I could have turned back and not gone to the car wash at all and I won’t be returning . Shocking customer service.
27 januari 2026
Antwoord van IMO Car Wash - Accrington
Erika Anderton,
We appreciate you taking the time to share your experience. We are very sorry to hear that you felt uncomfortable and were treated rudely. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Will not be using again
Will not be using again. Paid £14 for ultra HD wash option and was just rushed through and came out at the other end with side mirrors still had stains, alloy wheels half cleaned and both sides corners of bootlid with dirt untouched.
24 januari 2026
Antwoord van IMO Car Wash - Accrington
Zee,
We appreciate you taking the time to share your experience. We're sorry the Ultra HD wash did not meet expectations, Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Antwoord van IMO Car Wash - Accrington
P BLYTHE,
We're happy to hear that you enjoyed our well-maintained car wash and friendly service. Thank you for your positive feedback!
IMO Car Wash
Antwoord van IMO Car Wash - Accrington
Customer,
We're glad you found our customer service helpful. We appreciate your positive feedback and are grateful for your time.
IMO Car Wash
Very friendly and professional service
Very friendly and professional service, I was a little apprehensive as I am new to the area and I have had bad experiences elsewhere (as a lone female) but I felt very safe and the attendant was friendly and professional! The car was cleaned to a very high standard - I will be a returning customer!
30 december 2025
Antwoord van IMO Car Wash - Accrington
George Holt,
We're happy to hear that you felt safe and valued our team's professionalism. It's great to know the car cleaning met your expectations. We appreciate your feedback and look forward to seeing you again!
IMO Car Wash
Antwoord van IMO Car Wash - Accrington
Es freut uns sehr, dass Ihnen unser Service gefallen hat. Vielen Dank für Ihre freundliche Bewertung!
Very easy to use app,great money off…
Very easy to use app,great money off offers, handy to be able to pre pay and cleans car very well
30 november 2025
Antwoord van IMO Car Wash - Accrington
Mike,
We're happy the app is easy to use and you find the offers valuable. It's great to know you're pleased with the cleaning results and prepayment option! Thanks for your feedback.
IMO Car Wash
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.