A really good car wash, staff make a good effort to pre clean your car, pricewise comparable to others. Normally would say 5 stars, but this time the drying cloths were non existent, so car came out w... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieYardley Business Park, SS14 3GN Basildon, GB
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As a quick wash it was fine, I normally use hand car washes but thought I’d take the kids to a traditional car wash. Whilst it was fun for them to watch, I still had to clean my own windows afterwards... Toon meer
Bedrijf heeft geantwoord
Satisfactory results of your service and my vehicle always look great after it being cleaned by your team
Bedrijf heeft geantwoord
Staff were friendly and polite. Pre wash was done very well. Staff took time to make sure car was pre washed very well before going into the mechanical car wash. Car came out shiny and clean. Would re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contactgegevens
Yardley Business Park, SS14 3GN, Basildon, Verenigd Koninkrijk
3,5
Gemiddeld
55 reviews
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I paid in the app for car wash but it…
I paid in the app for car wash but it did not show up and I was forced to pay again at the spot second time for car wash.
2 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van IMO Car Wash - Basildon
JT,
We appreciate your review and are glad you enjoyed our friendly staff and efficient car washing system! Your feedback is valuable to us.
IMO Car Wash
Car was still covered in bird poo…
Car was still covered in bird poo after using the ultra HD wash
22 april 2026
Antwoord van IMO Car Wash - Basildon
Kevin I Chapple,
We appreciate you sharing your experience. We're so glad you enjoyed the speedy service and thorough cleaning!
IMO Car Wash
Satisfactory results of your service…
Satisfactory results of your service and my vehicle always look great after it being cleaned by your team
17 april 2026
Antwoord van IMO Car Wash - Basildon
lang essien,
We're happy to hear that you are satisfied with our service! It's wonderful to know your vehicle always looks great after being cleaned by our team. Thanks!
IMO Car Wash
They don’t take old defenders 😳
I never heard of an old defender not being allowed to get washed because is to big , very disappointed
15 april 2026
Antwoord van IMO Car Wash - Basildon
dandun,
We appreciate your feedback and are sorry the vehicle could not be washed due to its size. We'll review this to improve our service.
IMO Car Wash
Antwoord van IMO Car Wash - Basildon
customer,
We're so glad you loved your first experience with us! Thank you for sharing your positive feedback; it means a lot to us.
IMO Car Wash
Antwoord van IMO Car Wash - Basildon
Dianne Osborne,
We appreciate you taking the time to share your experience! We're so glad to hear that you find our staff pleasant and the car wash effective.
IMO Car Wash
Antwoord van IMO Car Wash - Basildon
Many thanks for your review. Please Contact Us via our website so that we can investigate further.
Many thanks
IMO
Antwoord van IMO Car Wash - Basildon
Anna Franklin,
We're glad you enjoyed your experience! We regret the soap on the rear window and will address this to improve our service. Thanks!
IMO Car Wash
Does exactly what is says on the tin
22 maart 2026
Antwoord van IMO Car Wash - Basildon
Chris,
We're happy to hear that our product met your expectations. Thank you for your positive feedback; we appreciate it a lot.
IMO Car Wash
Antwoord van IMO Car Wash - Basildon
lawrence huff,
We're happy to hear that you had a very good experience! We appreciate your feedback and look forward to serving you again.
IMO Car Wash
Antwoord van IMO Car Wash - Basildon
Darren,
We appreciate your feedback! We're so glad to hear that you were happy with our fast, efficient, and friendly service and the great job we did.
IMO Car Wash
Fine for a quick wash
As a quick wash it was fine, I normally use hand car washes but thought I’d take the kids to a traditional car wash. Whilst it was fun for them to watch, I still had to clean my own windows afterwards and various parts of dirt still remained on the alloys, so unless it’s empty and I’m buying the cheapest option, I won’t be repeating the top optic again anytime soon.
22 maart 2026
Antwoord van IMO Car Wash - Basildon
Blair Roebuck,
We appreciate you sharing your experience. We regret the top optic wash didn't meet expectations, especially regarding window and alloy cleanliness. We'll review our processes to improve our cleaning quality.
IMO Car Wash
Very poor car wash
Not a good car wash, will learn from my mistake and not use IMO going forward. There’s always an issue, car comes out still dirty, not dry leading to watermarks etc.
16 februari 2026
Antwoord van IMO Car Wash - Basildon
Harrison,
We appreciate your feedback and regret that the wash left your car dirty and with watermarks. We'll review our processes to improve the cleaning and drying. Please e mail us via our website
IMO Car Wash
Helpful reception and easy to use
16 maart 2026
Antwoord van IMO Car Wash - Basildon
Gary Santry,
We appreciate you mentioning our helpful reception and ease of use! We are so glad you had a great experience, and we thank you for your feedback.
IMO Car Wash
Antwoord van IMO Car Wash - Basildon
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Drying section does not work…
Drying section does not work efficiently and car is still wet after the wash and dry. Wheels were still dirty too
12 maart 2026
Antwoord van IMO Car Wash - Basildon
customer,
We appreciate your feedback. We're sorry the drying wasn't effective and your wheels remained dirty. Please can you get in touch with us directly on the following email and provide some more information?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Price was expensive and car wasn’t…
Price was expensive and car wasn’t completely clean after wash very disappointing
25 februari 2026
Antwoord van IMO Car Wash - Basildon
Ricky Oliver,
We appreciate your feedback and are sorry the wash was unsatisfactory and expensive. We'll review our service to improve our customers' experiences.
IMO Car Wash
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