IMO Car Wash - Blackpool Reviews 37

TrustScore 4 uit 5

4,0

189 Preston New Road, FY3 9TN Blackpool, GB


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Beoordeeld met 2 van de 5 sterren

Blackpool. The wash itself was generally ok and cost was fine; if I'm being picky, then the finish wasn't all that great with some streaks evident. The main issue for me was the people who were workin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have always been greeted by polite, cheerful, respectful and friendly staff. They are very helpful if I have any problems with the IMO app on my phone. The machinery does a good job of cleaning my c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

All good and my car looks terrific now. They always manage to get most of it off before I even get into the mechanical part !! Thanks so much ~

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

OK honest review. Today was quite slow a bit of a queue, but I think the guy taking payment and starting the wash was new. When an other man came back he was much quicker. Other than that i use alot a... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autowasstraat

Geschreven door het bedrijf

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contactgegevens

  • 189 Preston New Road, FY3 9TN, Blackpool, Verenigd Koninkrijk

4,0

Goed

TrustScore 4 uit 5

37 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Ease of use.

25 april 2026
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Antwoord van IMO Car Wash - Blackpool

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Beoordeeld met 5 van de 5 sterren

All good and my car looks terrific now

All good and my car looks terrific now. They always manage to get most of it off before I even get into the mechanical part !! Thanks so much ~

23 april 2026
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Antwoord van IMO Car Wash - Blackpool

LYNDA KELLY,

We're glad your car looks terrific! It's great to hear that our team's initial work makes a difference. Thanks so much for your positive feedback; we appreciate it!

IMO Car Wash

Beoordeeld met 2 van de 5 sterren

Blackpool - experience spoiled by poor staff attitude

Blackpool. The wash itself was generally ok and cost was fine; if I'm being picky, then the finish wasn't all that great with some streaks evident. The main issue for me was the people who were working there at the time, whom I would describe as morose with very little idea of customer service and how to speak to people.

16 april 2026
Review zonder uitnodiging
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Antwoord van IMO Car Wash - Blackpool

Mr E Shopper,

We regret to hear that the wash finish wasn't ideal and that the staff's customer service fell short of expectations. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

Not much in the way of communication

Not much in the way of communication. A cold reception from staff and Not felt valued as a customer.

13 april 2026
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Antwoord van IMO Car Wash - Blackpool

Christa O'Hara,

We regret that our service and communication did not meet your expectations. We appreciate your feedback and will address this to improve our customer experience.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Great service

I have always been greeted by polite, cheerful, respectful and friendly staff. They are very helpful if I have any problems with the IMO app on my phone. The machinery does a good job of cleaning my car. I would definitely recommend the company to anyone asking me where they can get their car cleaned.

10 april 2026
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Antwoord van IMO Car Wash - Blackpool

Innes McLeod ,

We're happy to hear our staff is polite, cheerful, and helpful, especially with the app. We appreciate your recommendation and are glad our car wash does a good job. Thanks for the positive feedback!

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Great welcome and very friendly also…

Great welcome and very friendly also helped with getting my vehicle into neutral as was new.

7 april 2026
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Antwoord van IMO Car Wash - Blackpool

Mann,

We appreciate you sharing your experience with us! We're so glad to hear that you received a warm welcome and helpful assistance with your new vehicle.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

New guy is friendly

New guy is friendly. Last one looked like he was being inconvenienced by me wanting my car washing!

26 maart 2026
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Antwoord van IMO Car Wash - Blackpool

Caleb Simpson,

We're glad you had a friendly experience with our new team member! We appreciate your feedback and will work to ensure all our customers feel valued.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Quick and Easy

Really easy to pay upfront on the app. Just show up, the staff scan the QR code and all set! I got the Rain Guard wash and it’s made my car lovely and shiny. It’s definitely something I’ll be coming back for, really happy with the result.

23 maart 2026
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Antwoord van IMO Car Wash - Blackpool

Rosie95,

We're happy to hear that you found our app convenient and easy to use! It's great to know the Rain Guard wash left your car shiny. We appreciate your feedback and look forward to seeing you again!

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Excellent service and really friendly…

Excellent service and really friendly people who work there.

23 maart 2026
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Antwoord van IMO Car Wash - Blackpool

Richard Hunt,

We appreciate you sharing your experience! We're so glad to hear you were happy with our team's excellent service and friendly people.

IMO Car Wash

Beoordeeld met 1 van de 5 sterren

No warning it's closed

Bought a wash online, been twice over the last 2 days and it's still closed for maintenance. You should state if it's closed on the app.

23 februari 2026
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Antwoord van IMO Car Wash - Blackpool

JE,

We appreciate your feedback and apologize for the inconvenience of the unexpected maintenance.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Quick and good service

Quick and good service

18 februari 2026
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Antwoord van IMO Car Wash - Blackpool

John L,

We appreciate you taking the time to leave us this great review; we are so glad you were satisfied with our service.

IMO Car Wash

Beoordeeld met 2 van de 5 sterren

You (finally) get (some of) what you paid for

Paid for the ultra hd wash. The attendant put it through as a cheaper wash, fortunately I noticed. They said, 'I'll just give you 4 pounds.'
I refused this. He turned off the wash, but then couldn't get it going again so I waited for 20 minutes for them to fix it.
When I finally got the wash I had paid for, the rain x part was broken and was pouring the product over the right side of my car, meanwhile the left of my car received no product.
I have been using this was for 4 years and this has made me question whether I should spend my money there.

16 februari 2026
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Antwoord van IMO Car Wash - Blackpool

customer,

We regret to hear about the issues you experienced with your wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 4 van de 5 sterren

OK honest review

OK honest review. Today was quite slow a bit of a queue, but I think the guy taking payment and starting the wash was new. When an other man came back he was much quicker. Other than that i use alot and would normally give 4 stars overall i think.

17 februari 2026
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Antwoord van IMO Car Wash - Blackpool

neil foster,

We appreciate your honest review and are glad you typically have a positive experience. We'll address the slow service you experienced so we can improve our efficiency. Thanks for your feedback.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Got the £12.00 car wash for £9.50 deal…

Got the £12.00 car wash for £9.50 deal car looks amazing

25 januari 2026
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Antwoord van IMO Car Wash - Blackpool

Michael Ruggiero,

We're happy to hear that you think your car looks amazing after the wash and that you enjoyed the deal! Thank you for your positive feedback.

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

Good service

3 februari 2026
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Antwoord van IMO Car Wash - Blackpool

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Always a great service

Always a great service. A friendly greeting and attention to detail. Great work

27 januari 2026
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Antwoord van IMO Car Wash - Blackpool

Alec Fleetwood,

We appreciate your kind words! We're happy you consistently receive friendly, detailed service. Thank you for recognizing our team's great work.

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

Not the friendliest person operating at…

Not the friendliest person operating at Blackpool, quite surly.

8 december 2025
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Antwoord van IMO Car Wash - Blackpool

PETER,

We appreciate your feedback and are sorry that the service did not meet your expectations. We will address this issue.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

No fuss just efficiency

No fuss just efficiency

16 november 2025
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Antwoord van IMO Car Wash - Blackpool

Graham,

We're glad you valued our efficient service. Thank you for your positive feedback; it means a lot to us.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Good customer service

19 november 2025
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Antwoord van IMO Car Wash - Blackpool

Kenley,

Thank you for taking the time to write this review, your feedback is greatly appreciated.

IMO Car Wash

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