IMO Car Wash - Bridgend Reviews 36

TrustScore 4 uit 5

3,8

Picton Court Retail Park, CF31 3XX Bridgend, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very impressed! The whole process is fast, well-organised, and the results are brilliant. The staff are professional, and the machines clean every corner perfectly. It’s my go-to car wash, great servi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I created an account on the app then purchased a wash. I then drove down to the car wash to then find that the wash I purchased would not display on the app within my wallet although I had the email c... Toon meer

Beoordeeld met 5 van de 5 sterren

My car had been down muddy country lanes and driven into the city everyday and used for picking up manual worker son as well as a taxi service for my other kids along with being parked on a busy main... Toon meer

Beoordeeld met 5 van de 5 sterren

One of the best car washes in Bridgend. Always have great service whether it’s for a quick wash or a full valet. Their full valet is really good at really getting the dirt out. The staff are friendly... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autowasstraat

Geschreven door het bedrijf

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contactgegevens

  • Picton Court Retail Park, CF31 3XX, Bridgend, Verenigd Koninkrijk

3,8

Goed

TrustScore 4 uit 5

36 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

Wish it would say go or green light…

Wish it would say go or green light when finished

7 mei 2026
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Antwoord van IMO Car Wash - Bridgend

Juliet Gale,

We appreciate your feedback and will consider a "go" signal for when it's done. Thanks for your suggestion.

IMO Car Wash

Beoordeeld met 1 van de 5 sterren

Drive thru machine does scratch your paint

I created an account on the app then purchased a wash. I then drove down to the car wash to then find that the wash I purchased would not display on the app within my wallet although I had the email confirmation that I did purchase it. I did show the staff the email and even they tried to find it on my app but because they couldn't find it I had to pay again. Anyway I've checked the car after the wash and there are so many scratches all over the car which I kind of expected going through the machine. Overall an unfortunate poor experience. 2x £12 payments definitely wasn't worth it

2 mei 2026
Beoordeeld met 1 van de 5 sterren

Not cleaned properly

Not cleaned properly

29 april 2026
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Antwoord van IMO Car Wash - Bridgend

Jithu,

Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

All good

All good, gentleman pre-machine wash was very thorough

23 april 2026
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Antwoord van IMO Car Wash - Bridgend

Barbara Barnes,

We appreciate your positive feedback regarding the thorough pre-wash service. We're glad you enjoyed your experience with us!

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

had water marks and bits of dirt on car…

had water marks and bits of dirt on car after wash

23 april 2026
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Antwoord van IMO Car Wash - Bridgend

PAUL BAKER,

We appreciate your feedback and are sorry your car wasn't fully clean. Please email info@imowash.de with details, so we can look into this.

IMO Car Wash

Beoordeeld met 1 van de 5 sterren

Paid £15 for an car wash

Paid £15 for an car wash - however this time - my car only had a pre water jet wash - no pre foam wash or wheel spray - when I checked after getting to work there were a lot of water marks visible. Very disappointing

23 april 2026
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Antwoord van IMO Car Wash - Bridgend

Claire Gardner ,

We appreciate your feedback. We're sorry the wash was unsatisfactory, missing the pre-foam and wheel spray, and left water marks. Please contact us through our website so we can investigate.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Great service in Bridgend Wash as always

Great service in Bridgend Wash as always

12 april 2026
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Antwoord van IMO Car Wash - Bridgend

Rich,

We appreciate your positive feedback regarding the great service you received at our Bridgend location. We're so glad you enjoyed your experience!

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Reasonable price and quick polite…

Reasonable price and quick polite service!

2 april 2026
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Antwoord van IMO Car Wash - Bridgend

Billy McWilliams,

We appreciate you sharing your experience. We are so glad you were happy with our reasonable prices and quick, polite service. Thank you!

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Very happy the staff so polite and the…

Very happy the staff so polite and the price is fair

29 maart 2026
Review zonder uitnodiging
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Antwoord van IMO Car Wash - Bridgend

Awat Ahmad,

We appreciate your review! We're so glad you were happy with our team's politeness and our fair pricing.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Bridgend IMO is always good

Bridgend IMO is always good. Polite, helpful staff who do a good job.

22 maart 2026
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Antwoord van IMO Car Wash - Bridgend

robert,

We appreciate you sharing your experience! We're so glad to hear that you find our staff polite and helpful and that they do a good job.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

The car wash is excellent and perfect

The car wash is excellent and perfect

9 maart 2026
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Antwoord van IMO Car Wash - Bridgend

Felix Okeke,

We appreciate your positive feedback! We're so glad you found the car wash excellent and perfect. Thank you for your review!

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Really good friendly staff and wah/dry…

Really good friendly staff and wah/dry always excellent, been using site for years

26 februari 2026
Review zonder uitnodiging
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Antwoord van IMO Car Wash - Bridgend

Mr Phillip morgan,

We appreciate your continued patronage and are so glad to hear that you have consistently experienced excellent service and friendly staff over the years!

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Great staff friendly

Great staff friendly

14 februari 2026
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Antwoord van IMO Car Wash - Bridgend

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Really helpful attendant

Really helpful attendant, good App offer.

8 februari 2026
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Antwoord van IMO Car Wash - Bridgend

SuH,

We appreciate your positive feedback! We're so glad you found our attendant helpful and enjoyed the app offer. Thanks for visiting!

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Very attentive

Very attentive

9 februari 2026
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Antwoord van IMO Car Wash - Bridgend

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Always quick service and the staff are…

Always quick service and the staff are very polite.

25 januari 2026
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Antwoord van IMO Car Wash - Bridgend

Michele,

We appreciate you taking the time to share your experience. We're happy to hear you find our service quick and our staff polite.

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

The dryer just didn't do the job

The dryer just didn't do the job. Iahad to towel dry my car after it went through the car wash. They used to have a different system that worked better.

16 januari 2026
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Antwoord van IMO Car Wash - Bridgend

Harold Sostand,

We appreciate your feedback about the dryer's performance. We're sorry it didn't meet your expectations and that you had to towel dry your car. We'll look into this.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Great all-round service

I like the prebooking service. Also someone prewashes the car before entering the machine wash. Results are very good and last well.

12 januari 2026
Logo IMO Car Wash - Bridgend

Antwoord van IMO Car Wash - Bridgend

Morag Hoolachan,

We're happy to hear that you appreciate the prebooking service and the prewash attention. We're glad you're satisfied with the lasting results! Thanks for your feedback.

IMO Car Wash

Beoordeeld met 1 van de 5 sterren

Half job done

Wheel wash motors, overhead dryer and curtain dryer all not working. Has got worse over last 6 months. Car still wet when leaving.

3 januari 2026
Logo IMO Car Wash - Bridgend

Antwoord van IMO Car Wash - Bridgend

Mr Glyn Gear,

We appreciate your feedback and time. We're sorry the wash quality has declined, leaving your car wet. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

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