IMO Car Wash - Coventry (Tesco) Reviews 18

TrustScore 3 uit 5

3,2

Arena Retail Park classic road, CV6 6AS Coventry, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really easy to make a purchase using the app, giving you time to decide the best wash for yourself. On arrival no queue just went straight in. Pre-wash was really good and I’m really happy with the r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I can wash my car anytime and staff at both Coventry branches are always happy to help 🙂 some times there can be some problems with imo app when it does not refresh to use my 12 car washes I have... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The site is. Visited at coventry arena the dryer at the end of the wash is held up by rope it does not move at all the car was still wet afterwards the car did not get a proper pre wash and when I am... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Coventry Arena is my regular carwash. The guys there are really friendly, very thorough and always greet you with a smile. I wouldn't go anywhere else. ⭐️⭐️⭐️⭐️⭐️

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autowasstraat

Geschreven door het bedrijf

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contactgegevens

  • Arena Retail Park classic road, CV6 6AS, Coventry, Verenigd Koninkrijk

3,2

Gemiddeld

TrustScore 3 uit 5

18 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Coventry arena

The site is. Visited at coventry arena the dryer at the end of the wash is held up by rope it does not move at all the car was still wet afterwards the car did not get a proper pre wash and when I am paying for the top wash I expected higher standards

24 april 2026
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

Neil Hodgson,

We appreciate you bringing these issues to our attention. We're sorry the wash quality did not meet expectations, especially the dryer and pre-wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Fast efficient and a good wash

Really easy to make a purchase using the app, giving you time to decide the best wash for yourself. On arrival no queue just went straight in. Pre-wash was really good and I’m really happy with the result.

14 april 2026
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

AndreiR,

We're happy to hear that you found our app easy to use and that you were able to go straight in with a great pre-wash. We appreciate your positive feedback and are glad you're happy with the result!

IMO Car Wash

Beoordeeld met 5 van de 5 sterren
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

PAWEL KAP,

We appreciate you sharing your positive experience with our staff and pricing; we are so glad you were happy.

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

THE car dryer needs attention

The car is left with significant water on the exterior. The blower needs to be inspected. I had to park and dry it myself.

21 februari 2026
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

Dave,

We appreciate your feedback and regret that the car's exterior had excessive water. We will inspect the blower system to ensure it functions correctly for all our customers.

IMO Car Wash

Beoordeeld met 1 van de 5 sterren

the staff weren’t helpful

the staff weren’t helpful, it was my first time i didn’t understand and they didn’t tell me what to do and it was confusing as i just didn’t understand

17 januari 2026
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

customer,

We appreciate you taking the time to share your experience. We're sorry that our staff wasn't helpful and that your first visit was confusing. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

Car cleaning isn’t done properly

Car cleaning isn’t done properly, there are areas left with dirt… those aren’t internal though

4 januari 2026
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

Hussain Mohammad,

We regret that the car cleaning was not up to par, with dirt left in some areas. We'll address this to ensure a more thorough service.

IMO Car Wash

Beoordeeld met 1 van de 5 sterren

That bloody washing system is…

That bloody washing system is damaged.it left some serious scratches on my car. I wouldn't try this again.

26 december 2025
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

Please can you get in touch with us directly on the following email so we can gather more details?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 1 van de 5 sterren

Not cleaning properly

Not cleaning properly
Spent around 10 pound not worth
Still dirts found

26 december 2025
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

Abhi,

We appreciate your feedback and we're sorry you had a negative experience. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Coventry Arena is my regular carwash

Coventry Arena is my regular carwash. The guys there are really friendly, very thorough and always greet you with a smile. I wouldn't go anywhere else.
⭐️⭐️⭐️⭐️⭐️

23 december 2025
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

Thank you for your great feedback. We’re very pleased that our service met your expectations.

Beoordeeld met 1 van de 5 sterren

False advertisement due to signage…

False advertisement due to signage outside car wash saying that will be given a Christmas ginger bread air freshener if having triple foam wash. Was told by staff that will be given one once finished but never have, so I've approached staff afterwards and was rudly ignored and told that they are busy . Also one of the blow drier didn't work. Very disappointed and will ne leaving bad review on Google.

18 december 2025
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

Galminas,

We appreciate you bringing this to our attention. We're sorry the advertised air freshener was not provided and for the inoperative dryer. We regret that our staff was not more attentive. We'll address these issues to improve our service. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Polite and efficient

Polite and efficient
Put through the car wash quickly. Using the app means I can pay for car wash on the app and if I want 3 car washes (need to be used within 3 months) they work out cheaper!

13 december 2025
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

Shirley,

We're happy to hear that you found our service polite and efficient! We're also glad you found the app easy to use and appreciate the value of our car wash packages. Thanks for your positive feedback.

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

Expensive Average quality service

Expensive Average quality service. Definitely, no value for money

29 november 2025
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

Suleiman,

We appreciate your feedback and regret that our service and value did not meet your expectations. We'll review your comments to improve.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

I can wash my car anytime and staff at…

I can wash my car anytime and staff at both Coventry branches are always happy to help 🙂 some times there can be some problems with imo app when it does not refresh to use my 12 car washes I have to restart my phone to allow me to get my new bar code. Apart from this all is well. 😀

20 november 2025
Logo IMO Car Wash - Coventry (Tesco)

Antwoord van IMO Car Wash - Coventry (Tesco)

Saleem Shah,

We're glad you appreciate the convenience and helpful staff at our Coventry locations. We appreciate your feedback regarding the app issue and will look into it. Thanks for letting us know!

IMO Car Wash

Beoordeeld met 1 van de 5 sterren

Very rude and unprofessional staff who…

Very rude and unprofessional staff who doesn't know the meaning of full valet. Left my car for full valet and paid £70, but they only wash the car and done the basic cleaning inside and said this is valet because I cleaned the car from inside and outside. Wouldn't recommend to anyone go there for valet. If there is less than one star i would give to them.

30 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give less feedback I would

If I could give less feedback I would. If machine does not damage your cat ( 2 times ) for me then the ultra £18 wash is no better than the cheapest wash .save yourself time and money and get the local primary kids to wash your car instead .a bunch of 5 year old will do a better job.awfull excuse for a car wash

13 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

VISITING THE CAR WASH AT ARENA PARK…

VISITING THE CAR WASH AT ARENA PARK COVENTRY THE CAR WAS CLEAN BUT MY WIFE HAD HER SUNGLASSES RAYBAN £120.00 STOLE OUT OF THE CAR THERE WAS ONLY ONE OPERATOR ON AT THEN TIME, SO WHAT IM SAYING IS THEY CAN CLEAN CARS BUT DONT LEAVE VALUABLES IN YOUR CAR I WONT USE AGAIN THATS FOR SURE

24 oktober 2022
Review zonder uitnodiging

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