I paid for the top level car wash (not including the interior clean) - CTR Ceramic. On returning home I realised that lots of the ‘harder to get to areas’ hadn’t been cleaned. These areas should hav... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieWeston Road, CW1 6BW Crewe, GB
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Lees wat reviewers zeggen
Just the kindest most helpful and friendly staff - they're always working so hard and never seem to be fed up or grumpy. My kids sit in the back and just adore coming because Isa will draw a smiley fa... Toon meer
Bedrijf heeft geantwoord
Absolutely fabulous. All the staff are brilliant! Isa in particular.. he always makes my girls smile by always offering them a lollipop as we go in to the car wash.. thank you so much for the 100% top... Toon meer
Bedrijf heeft geantwoord
Speedy, professional service. My car hasn’t looked that clean since I bought it. Exceptional shine Would recommend and will definitely return.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contactgegevens
Weston Road, CW1 6BW, Crewe, Verenigd Koninkrijk
4,1
Goed
67 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Good value
Good value, very shiny, feels safer than an unmanned car wash and very thorough thank you!
9 mei 2026
Antwoord van IMO Car Wash - Crewe
customer,
We're happy to hear that you feel safer with our manned car wash and appreciate the value and thoroughness we provide, leaving your car very shiny!
IMO Car Wash
Antwoord van IMO Car Wash - Crewe
JANE M,
We're happy you found no queue and that your car was nice, clean, and shiny! Thank you for your positive feedback; we appreciate it greatly.
IMO Car Wash
Exceptional shine.
Speedy, professional service. My car hasn’t looked that clean since I bought it.
Exceptional shine
Would recommend and will definitely return.
26 april 2026
Antwoord van IMO Car Wash - Crewe
Patricia Hodgkinson,
We're happy to hear you received speedy, professional service and that your car's shine exceeded your expectations! We appreciate your recommendation and look forward to your return.
IMO Car Wash
Antwoord van IMO Car Wash - Crewe
HM Forces Army Veteran. ,
We appreciate you taking the time to share your experience with us. We're so happy to hear that you were impressed with our professional service.
IMO Car Wash
Partial job done.
Kia Sorento...
Rear wasn't dried, so looked a mess.
Wheels still had grime on them, not a complicated design, so looked a mess.
24 april 2026
Antwoord van IMO Car Wash - Crewe
Mr Metz,
We regret that the rear of your Kia Sorento wasn't dried properly and that the wheels still had grime.Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Quick payment at scan and pay but car…
Quick payment at scan and pay but car doesn't get a hundred percent clean or has streaks when finished
22 april 2026
Antwoord van IMO Car Wash - Crewe
Jensen,
We appreciate your feedback and are glad the payment process was quick. We'll review our cleaning process because a spotless and streak-free result is our goal.
IMO Car Wash
Antwoord van IMO Car Wash - Crewe
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Great product but getting a bit expensive!
Don’t go as often as I used to due to price increases across the board, more special offers required !
21 april 2026
Antwoord van IMO Car Wash - Crewe
Robert Barlow,
We appreciate your feedback and are sorry to hear that our price changes are impacting your visits. We are always looking for ways to improve value and will consider more offers.
IMO Car Wash
Great customer service
Great customer service and very patient with me to help understand how to use the app. Thank you
20 april 2026
Antwoord van IMO Car Wash - Crewe
Happy Customer ,
We're happy to hear that our team provided excellent and patient support while you learned to use the app. Thank you for your positive feedback!
IMO Car Wash
Good car wash
The car wash service is good. The cleaning of the wheels could be improved upon though.
I use IMO car wash frequently. The APP works well and always purchase the bundles.
18 april 2026
Antwoord van IMO Car Wash - Crewe
Samantha,
We appreciate your feedback and are glad the car wash service met your expectations. We'll review our wheel cleaning process to see how we can improve it. Thank you for using our app and bundles!
IMO Car Wash
Antwoord van IMO Car Wash - Crewe
JANE BROWN,
We're happy to hear that you had a quick and easy experience and that your car was shiny! Thank you for your positive feedback.
IMO Car Wash
Antwoord van IMO Car Wash - Crewe
Amy Twigg,
We're happy you found our services quick and easy, and that you're happy with the results. Thank you for your positive feedback!
IMO Car Wash
Antwoord van IMO Car Wash - Crewe
MR RAYMOND CLYNES,
We're happy you enjoy our car wash and appreciate your continued patronage from Crewe. Thank you for your positive feedback!
IMO Car Wash
Good
Good, quick way to clean your car. And it gets to places where other automatic washers can’t get
3 april 2026
Antwoord van IMO Car Wash - Crewe
Przemyslaw Dyner,
We appreciate you taking the time to share your experience! We're happy to hear that our car wash provided a quick and thorough clean.
IMO Car Wash
Antwoord van IMO Car Wash - Crewe
Johnny Fullerton,
We're glad you're pleased with our work on your Transit Custom. Thank you for your positive feedback; we appreciate it.
IMO Car Wash
Antwoord van IMO Car Wash - Crewe
customer,
We appreciate your feedback and are so happy to hear that you find our service friendly and thorough!
IMO Car Wash
The car wash itself was good
The car wash itself was good, but the app did not load properly and once again the operator had to help. But the discount code for the wash did not download until I got home, of course the discount expired, this could be my mobile network also. Why does your site use American calendar dating? this is the UK
23 maart 2026
Antwoord van IMO Car Wash - Crewe
Kez,
We appreciate your feedback. We regret that the app didn't load properly and the discount code expired. We'll review the app's functionality and the calendar dating.
IMO Car Wash
Efficient and thorough even though…
Efficient and thorough even though there was a queue. Didn’t rush or skimp 👍🏼
21 maart 2026
Antwoord van IMO Car Wash - Crewe
Lindsey Cook,
We appreciate you sharing your feedback! We're so happy to hear that you found our service efficient and thorough, even with a queue, and that we didn't rush.
IMO Car Wash
Not as good as I expected.
I paid for the top level car wash (not including the interior clean) - CTR Ceramic. On returning home I realised that lots of the ‘harder to get to areas’ hadn’t been cleaned. These areas should have been cleaned by the attendant with the jetwash before reaching the automatic section. This included some of the alloys, the seals around some windows etc. Still worth doing but just a shame it wasn’t as good as previously.
22 maart 2026
Antwoord van IMO Car Wash - Crewe
Richard C-L,
We appreciate your feedback on the CTR Ceramic wash. We're sorry some areas weren't cleaned to our usual standards. We will review the pre-wash process to ensure better attention to detail in those harder-to-reach areas.
IMO Car Wash
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