IMO Car Wash - Donnington Reviews 15

TrustScore 3.5 uit 5

3,4

St George Road Industrial Est, TF2 7QZ Donnington, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I've had a great experience with IMO Car Wash. It’s fast, affordable, and the staff does a solid job with the manual pre-wash before you head through the brushes. The car always comes out looking sh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Car wash standard as always, I bought the HD package online, just as I was going towards the first car wash roller I noticed the board had Total Wax highlighted. I made the attendant aware but they c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from purchase on the app to attending car wash at donnington Telford who were very efficient. Thank you

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always friendly staff, take the time to wash your car before you even go through the car wash. Very efficient and never have to wait long.


Bedrijfsgegevens

  1. Autowasstraat

Geschreven door het bedrijf

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contactgegevens

  • St George Road Industrial Est, TF2 7QZ, Donnington, Verenigd Koninkrijk

3,4

Gemiddeld

TrustScore 3.5 uit 5

15 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Worst car wash I have ever seen on a cars finish

Not happy with service, took my car in and paid for the top wash, drove home when coming out the wash, when I got home the car had smears all over the car and all across the bonnet and the side of the car door and wing was bird poo which hadn’t even been touched.
This was the worst car wash I have ever had on any car I’ve owned. There should be a little more care to detail taken by staff than just take the money and expect the car wash to do everything.

6 mei 2026
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

CONRAD BRUMMELL,

We appreciate you sharing your experience. We regret that the top wash did not meet expectations, leaving smears and bird poo. We aim for better attention to detail. Please contact us directly via email with more details, so we can investigate further. Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

The people at this car wash are very…

The people at this car wash are very friendly and helpful; the car is washed very well and they made a wonderful job , and it's inexpensive.

28 april 2026
Review zonder uitnodiging
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

ASO Tom,

We appreciate your positive feedback! We are happy to hear that you found our team friendly and helpful, and that you were satisfied with the quality and value of our wash.

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

Wasn't the best of cleans but did the…

Wasn't the best of cleans but did the job. Hand wash was at a minimal and the dryer not very effective

7 april 2026
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

Martin Pagett,

We regret that the wash and drying weren't up to par. We appreciate your feedback and will review our processes to improve our service.

IMO Car Wash

Beoordeeld met 4 van de 5 sterren

I've had a great experience with IMO…

I've had a great experience with IMO Car Wash. It’s fast, affordable, and the staff does a solid job with the manual pre-wash before you head through the brushes.
The car always comes out looking shiny and clean, and the whole process only takes a few minutes. It's the perfect spot for a quick, high-quality wash without any hassle. Highly recommended for a reliable, budget-friendly clean!

2 april 2026
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

Mark Baker,

We're happy to hear that you enjoyed your experience! It's wonderful to know you appreciate our fast, affordable service and the quality of our pre-wash. We appreciate your recommendation and thank you for your feedback!

IMO Car Wash

Beoordeeld met 1 van de 5 sterren

I came out of car wash after paying for…

I came out of car wash after paying for the Full HD and there was marks and dirt still on my car. When I alerted the car cleaner guy to it, he completely dismissed me. Very disappointed

15 maart 2026
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

David Tyler,

We appreciate your feedback and are sorry to learn the wash left marks and dirt on your car. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

Car wash standard as always

Car wash standard as always, I bought the HD package online, just as I was going towards the first car wash roller I noticed the board had Total Wax highlighted. I made the attendant aware but they couldn’t/wouldn’t change it.
After the cycle I spoke with the attendant and he gave me £4 for the difference. So resolution was fine, but obviously my car didn’t get the protection from the HD wax I’d wanted.

7 maart 2026
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

Neil,

We appreciate your feedback and are sorry the intended HD package wasn't delivered. We'll review why the incorrect wash was highlighted and will take steps to prevent this from happening again. We appreciate you bringing this to our attention.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Great service with a smile

Great service with a smile

7 maart 2026
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

Alexandra ,

We appreciate you sharing your positive experience with us. We're so glad you enjoyed our friendly service; thank you for your feedback.

IMO Car Wash

Beoordeeld met 1 van de 5 sterren

I paid via the app

I paid via the app, washing attandant was adamant thst i only purchased the £2 off and had to pay again even though i had stated i have already paid and showed him my online banking but he kept saying no i need to pay still 🤦‍♂️ my partner did the same thing but was then thrown a refund at her and said yes she had paid... they need to speak and understand better English

25 februari 2026
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

DW,

We appreciate your feedback and are sorry you had this experience. It's concerning that there was confusion about your payment and a language barrier. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

It was ok

There was still a little bit of dirt on passenger door

24 januari 2026
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

Jo Bo,

We appreciate your feedback and regret that the door was not cleaned to your satisfaction. We will address this issue.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Excellent service provided

Excellent service from purchase on the app to attending car wash at donnington Telford who were very efficient. Thank you

6 januari 2026
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

Margaret,

We're happy to hear that you found the service excellent, from using the app to the efficient car wash. Thank you for your positive feedback; we appreciate it!

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

I always have a good experience with…

I always have a good experience with IMO at Donnington Telford.

28 oktober 2025
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

Holly,

We're happy to hear that you consistently have a good experience with us. Thank you for your positive feedback; we appreciate it.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Very good service so happy

Very good service so happy

30 september 2025
Review zonder uitnodiging
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

We are so happy to hear that you were pleased with our service. Thank you for sharing your positive experience with us.

Beoordeeld met 5 van de 5 sterren

Got my car from being very messy from…

Got my car from being very messy from kids to very shiny and clean!

19 september 2025
Review zonder uitnodiging
Logo IMO Car Wash - Donnington

Antwoord van IMO Car Wash - Donnington

We're happy to hear that we transformed your car from messy to shiny and clean! Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Always friendly staff

Always friendly staff, take the time to wash your car before you even go through the car wash. Very efficient and never have to wait long.

19 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My 6 week old car was scratched in 14…

My 6 week old car was scratched in 14 places following a car wash with this company. I have been given the run around...wrong form, manager on holiday, etc and still have heard nothing about compensation to get the m all fixed back to "new". Terrible customer service.

27 februari 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer