IMO Car Wash - Donnington Reviews 15

Not happy with service, took my car in and paid for the top wash, drove home when coming out the wash, when I got home the car had smears all over the car and all across the bonnet and the side of the car door and wing was bird poo which hadn’t even been touched.
This was the worst car wash I have ever had on any car I’ve owned. There should be a little more care to detail taken by staff than just take the money and expect the car wash to do everything.

The people at this car wash are very friendly and helpful; the car is washed very well and they made a wonderful job , and it's inexpensive.

Wasn't the best of cleans but did the job. Hand wash was at a minimal and the dryer not very effective

I've had a great experience with IMO Car Wash. It’s fast, affordable, and the staff does a solid job with the manual pre-wash before you head through the brushes.
The car always comes out looking shiny and clean, and the whole process only takes a few minutes. It's the perfect spot for a quick, high-quality wash without any hassle. Highly recommended for a reliable, budget-friendly clean!

I came out of car wash after paying for the Full HD and there was marks and dirt still on my car. When I alerted the car cleaner guy to it, he completely dismissed me. Very disappointed

Car wash standard as always, I bought the HD package online, just as I was going towards the first car wash roller I noticed the board had Total Wax highlighted. I made the attendant aware but they couldn’t/wouldn’t change it.
After the cycle I spoke with the attendant and he gave me £4 for the difference. So resolution was fine, but obviously my car didn’t get the protection from the HD wax I’d wanted.

Great service with a smile

I paid via the app, washing attandant was adamant thst i only purchased the £2 off and had to pay again even though i had stated i have already paid and showed him my online banking but he kept saying no i need to pay still 🤦‍♂️ my partner did the same thing but was then thrown a refund at her and said yes she had paid... they need to speak and understand better English

There was still a little bit of dirt on passenger door

Excellent service from purchase on the app to attending car wash at donnington Telford who were very efficient. Thank you

I always have a good experience with IMO at Donnington Telford.

Very good service so happy

Got my car from being very messy from kids to very shiny and clean!

Always friendly staff, take the time to wash your car before you even go through the car wash. Very efficient and never have to wait long.

My 6 week old car was scratched in 14 places following a car wash with this company. I have been given the run around...wrong form, manager on holiday, etc and still have heard nothing about compensation to get the m all fixed back to "new". Terrible customer service.