IMO Car Wash - Lancing Reviews 40

TrustScore 3.5 uit 5

3,7

215 Brighton Road, BN15 8JP Lancing, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Friendly staff, the car always comes out shiny and looking good. The option for free vacuuming is always offered too. I always feel welcome at this branch of car wash in Lancing.

Beoordeeld met 3 van de 5 sterren

Normally effort into cleaning car but no effort today ..birds mess left all over it..worked in this industry.. conveyor washes for over 20years and know how customers respond when staff are not 100% o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

car wash was v good and quick but by using a 12 month qualifying wash i only got 5 stamps on my rewards card for the year which were removed when i took out another year not good!!!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This car wash is so good it so easy to book through the app then just turn up and they pre rinse your vehicle before getting you to drive through the wash system.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autowasstraat

Geschreven door het bedrijf

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contactgegevens

  • 215 Brighton Road, BN15 8JP, Lancing, Verenigd Koninkrijk

3,7

Gemiddeld

TrustScore 3.5 uit 5

40 reviews

5 sterren
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Beoordeeld met 1 van de 5 sterren

There was still bug splat all over my…

There was still bug splat all over my windows and bird poo on the bodywork. I usually have a great experience here buy not this time. At half the price the hand wash down the road is where I will go next time 😞

1 mei 2026
Beoordeeld met 5 van de 5 sterren

Friendly staff

Friendly staff, the car always comes out shiny and looking good. The option for free vacuuming is always offered too. I always feel welcome at this branch of car wash in Lancing.

29 april 2026
Beoordeeld met 1 van de 5 sterren

Lost my trust

Asked for a rain guard wash and was told that the ‘lights were faulty and only showed triple foam’. Naturally I then asked for a Triple Foam wash instead which he protested but I insisted.

He then told me that the card machine was also faulty. So I gave him £10 in cash for an £8.50 transaction.

He then took the card machine to the car behind me.

I had to shout to get his attention and ask for my change to which he said ‘what change?’ I was very firm in reminding him I gave him £10 and he reluctantly gave me my change.

I’ve used this car wash for years, never again though!

Date and time of experience: 27/04/26 c.1600hrs.

27 april 2026
Review zonder uitnodiging
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

Anonymous,

We appreciate you bringing this to our attention. Please contact us via our website so that we can investigate this matter further. Many thanks for your feedback.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Always go to car wash nearby

Good staff and reliable car wash

14 april 2026
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Antwoord van IMO Car Wash - Lancing

Shreejith,

We appreciate your positive feedback regarding our reliable car wash and good staff! We are so happy you enjoyed your experience with us.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Easy app to use

Easy app to use
Fast efficient and reliable
Staff are very nice too

10 april 2026
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Antwoord van IMO Car Wash - Lancing

Patricia Curry,

We appreciate you sharing your thoughts! We're so glad the app is easy for you, and that you found our service fast, efficient, reliable, and our staff nice.

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

Wash was not as good as usual .

Wash was not as good as usual .
Not fully clean and left dirty windows

12 april 2026
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

customer,

We appreciate your feedback. We're sorry the wash wasn't up to par and left windows dirty. We'll review to improve our service quality.

IMO Car Wash

Beoordeeld met 4 van de 5 sterren

car wash was v good and quick but by…

car wash was v good and quick but by using a 12 month qualifying wash i only got 5 stamps on my rewards card for the year which were removed when i took out another year not good!!!

3 april 2026
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

Peter Wren,

We appreciate your feedback and are glad the car wash was quick and good. We're sorry the rewards card didn't reflect your washes accurately. We'll review our system to improve this.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Fab!

Great wash, so convenient with an excellent result!

24 maart 2026
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Antwoord van IMO Car Wash - Lancing

Jacy Graham,

We appreciate your feedback! We're so glad you found our wash convenient and that you enjoyed the excellent results.

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Keep queue moving well.

Keep queue moving well.
Deal with customers very efficiently.

21 maart 2026
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Antwoord van IMO Car Wash - Lancing

Clive Last,

We're happy to hear that our team ensured an efficient experience. Thank you for acknowledging our commitment to serving customers well.

IMO Car Wash

Beoordeeld met 4 van de 5 sterren

Nice and easy

Seamless car wash and not too expensive.

21 maart 2026
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

SS,

We appreciate your positive feedback. We're so happy that you found our car wash seamless and not too expensive. Thank you!

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

Normally effort into cleaning car but…

Normally effort into cleaning car but no effort today ..birds mess left all over it..worked in this industry.. conveyor washes for over 20years and know how customers respond when staff are not 100% on job

15 maart 2026
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

Alex Hobden,

We appreciate your feedback and are sorry the wash did not meet expectations. We value your experience and will address this with our team to ensure better service in the future.

IMO Car Wash

Beoordeeld met 4 van de 5 sterren

Great wash

All good. Perfect for this time of the year.

8 maart 2026
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

Sandra,

We're glad you found it suitable for this time of year. Thank you for your positive feedback; we appreciate it.

IMO Car Wash

Beoordeeld met 2 van de 5 sterren

My car bumper was missing a part afterwards.

My car bumper was missing a part afterwards and none of the operators noticed or told me! I’ve had to go to a garage to order a part!

2 maart 2026
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Beoordeeld met 5 van de 5 sterren

This car wash is so good it so easy to…

This car wash is so good it so easy to book through the app then just turn up and they pre rinse your vehicle before getting you to drive through the wash system.

3 maart 2026
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

Craig Payne,

We're happy to hear you find booking through our app easy and appreciate the pre-rinse service before the wash. Thank you for your positive feedback!

IMO Car Wash

Beoordeeld met 5 van de 5 sterren

Staff always helpful

Staff always helpful, site us always clean and tidy

9 februari 2026
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

Andrew Barr,

We appreciate you sharing your experience! It's great to know you find our staff helpful and our site clean. Thanks!

IMO Car Wash

Beoordeeld met 3 van de 5 sterren

I like the ease of imo but when you pay…

I like the ease of imo but when you pay for the most expensive wash I do expect my car to come out clean and not have a dirty rear end or alloys still. A little disappointing

19 januari 2026
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

customer,

We appreciate your feedback. We're sorry the wash didn't meet expectations, especially considering the package you purchased. We will review our processes to ensure better results.

IMO Car Wash

Beoordeeld met 2 van de 5 sterren

Was ok

Not particularly clean for the price (£10). I’d just go to a standard drive through one in future for a similar standard clean and cheaper. Won’t be going back

4 januari 2026
Logo IMO Car Wash - Lancing

Antwoord van IMO Car Wash - Lancing

Lisa,

We appreciate your feedback and time. We're sorry our service did not meet your expectations for the price. We'll address your cleanliness concerns to improve our service. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

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