It's been a while I didn't wash my car in this place but the staff remains kind and attentive and the service high quality as usual.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieHarlestone Road, NN5 7AB Northampton, GB
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Lees wat reviewers zeggen
They have been here a few years now, service is normally good, except on busy times. Wax excess over roof is common, drying doesn’t dry your car, needs attention!!! Prices keep on slowing going up,... Toon meer
Poor customer service, no real interaction. Road surface is uneven. Clean was not great quality, still had marks & debris on the car afterwards. The clean is quick but no real consideration for qua... Toon meer
Bedrijf heeft geantwoord
I've been going there for a long time with different cars and it's the best car wash in Northampton; good people, good professionals, and good prices.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contactgegevens
Harlestone Road, NN5 7AB, Northampton, Verenigd Koninkrijk
3,8
Goed
52 reviews
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Antwoord van IMO Car Wash - Northampton
Andrew Hawtin,
We appreciate your kind words about our quick service. We're glad to know you had a great experience.
IMO Car Wash
Great car wash and great service .Staff…
Great car wash and great service .Staff are great
8 mei 2026
Antwoord van IMO Car Wash - Northampton
Hey Steven
Thank you so much for your 5-star review.
We’re thrilled to hear that you’re so satisfied with our customer service. Our team always does its best to make your visit as pleasant as possible.
We look forward to seeing you again soon!
Best regards,
Your IMO Car Wash Team 🚗✨
Poor customer service
Poor customer service, no real interaction.
Road surface is uneven.
Clean was not great quality, still had marks & debris on the car afterwards.
The clean is quick but no real consideration for quality.
10 mei 2026
Antwoord van IMO Car Wash - Northampton
Christian,
We regret that our service and wash quality did not meet your expectations. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Always quick and great job friendly…
Always quick and great job friendly staff wouldn't use anyone else
8 mei 2026
Antwoord van IMO Car Wash - Northampton
Susan,
We appreciate your fantastic review! We're so glad that you value our quick service, great work, and friendly staff. Thanks for your loyalty!
IMO Car Wash
High quality 👌
It's been a while I didn't wash my car in this place but the staff remains kind and attentive and the service high quality as usual.
2 mei 2026
Antwoord van IMO Car Wash - Northampton
Manuel Moreira,
We appreciate you choosing us again! We're happy to hear that our staff's kindness and the high-quality service met your expectations. Thank you for your positive feedback.
IMO Car Wash
Antwoord van IMO Car Wash - Northampton
Matthew,
We appreciate your top rating! We are very glad you had a good experience with our team. Thank you for your positive feedback.
IMO Car Wash
Not a good wash
Because they were so busy, the prewash was virtually non existent. My car had still got dirty spots
26 april 2026
Antwoord van IMO Car Wash - Northampton
Anthony Bason,
We regret the prewash was insufficient due to high traffic, leaving dirty spots. We'll review our procedures to improve, thanks for the feedback.
IMO Car Wash
Not a good clean
windows still had dirty streaks, soap leftover on the vinyl areas and didn't look particularly polished and had spent £9,50
The staff were friendly but the machine wasn't good at all for what it costs
25 april 2026
Review zonder uitnodiging
Antwoord van IMO Car Wash - Northampton
jose montoya,
We appreciate your feedback. We're sorry the wash quality was lacking for the price paid, leaving streaks and soap residue. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Didn’t get all the makes off car
25 april 2026
Antwoord van IMO Car Wash - Northampton
Tracy Bass,
We regret that our service missed some spots. We'll review our process to improve. Thanks for the feedback.
IMO Car Wash
Oil marks on the car
I went for the car wash , spend 18 £ for platinum car wash , get back home and I have to start cleaning my car from Oil smsll drops over the lhs front wheel and front bumper .
On top of that , platinum car wash provided waxing on the body , I didint noticed this at all on my car . Never going back there again
Owner of 2026 y civic .
24 april 2026
Antwoord van IMO Car Wash - Northampton
Lukasz Budziszewski,
We appreciate your feedback and are sorry the platinum car wash did not meet expectations. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Antwoord van IMO Car Wash - Northampton
customer,
We appreciate you sharing! We're so happy to hear that our staff was helpful, quick, and friendly for you during your visit with us.
IMO Car Wash
Antwoord van IMO Car Wash - Northampton
Vincent Isaac-Ete,
We appreciate you sharing your experience with us; we are glad to hear you were satisfied with the work.
IMO Car Wash
Staff is rude and non supportive
Staff is rude and non supportive. They are always in rush and service provided is not satisfactory.
19 april 2026
Antwoord van IMO Car Wash - Northampton
customer,
We appreciate your feedback and are sorry to learn that our team seemed unhelpful and the service was unsatisfactory. Please contact us directly.
IMO Car Wash
Antwoord van IMO Car Wash - Northampton
Mrs Cowley,
We appreciate you sharing! We're so happy to hear that our staff was helpful and our service was quick and efficient for you.
IMO Car Wash
Antwoord van IMO Car Wash - Northampton
kang Chung Chow,
We appreciate you sharing! We're so happy to hear our staff was nice and helpful during your visit with us.
IMO Car Wash
On my first visit the operative was…
On my first visit the operative was incredibly rude and impatient, aggressively mouthing off in whatever language he was speaking. My car was not clean on leaving, covered in smears. Absolute crap!
7 april 2026
Antwoord van IMO Car Wash - Northampton
Many thanks for your review. Please contact us via our Website so that we can investigate further.
Many Thanks
I bought the £19 package expecting…
I bought the £19 package expecting extra wheel cleaning as advertised. Unfortunately, the wheels were very poorly washed and still looked dirty. The sills and wings were also only mediocre — far from a proper clean.
In addition, the area around the mirrors and the glass was completely untouched and left dirty. It really felt like the “extra wash” part was missed.
I was also very disappointed with the customer service. When I politely asked if I could use my online purchase on another day and just pay the difference for a Full Valet, they responded quite rudely and said no. The only option they offered was to pay another £30 on top of the £19 I had already spent. I was genuinely shocked by both the answer and the tone.
Overall, the service did not match what was promised. I hope IMO Car Wash improves the actual cleaning quality and trains their staff to be more polite and flexible with customers.
6 april 2026
Antwoord van IMO Car Wash - Northampton
Many Thanks for your review. Please contact us via our website so that we can investigate further.
Antwoord van IMO Car Wash - Northampton
Mrs Baylis,
We appreciate you sharing your experience; we are so glad to hear that you find our service great and quick. Thank you!
IMO Car Wash
In and out
I drove in , they scanned my QR code ,I went through the car wash and it was all done within 5 minutes . I will use again
17 maart 2026
Antwoord van IMO Car Wash - Northampton
sarah,
We're happy to hear that you had such a quick and efficient experience with our car wash! Thank you for your positive feedback; we appreciate you taking the time to share.
IMO Car Wash
Antwoord van IMO Car Wash - Northampton
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
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