Not thinking, and possibly being transported to the 1990s in my mind, I switched off my engine as I entered the automated car wash, and my brakes came on automatically. The attendant helped me to get... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie20 Birmingham Road, B69 4ED Oldbury, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The car washes here are not cheap. Increasingly I am noticing that the effort devoted to the pre-wash is highly inconsistent. It seems that if you are male or a mate of the personnel, then you merit a... Toon meer
Bedrijf heeft geantwoord
I booked carwash urgently after finding Sahara Dust on my black car which doesn’t look attractive so I got on the IMO App booked /paid for the carwash I wanted. Good App with great discounts and poin... Toon meer
Bedrijf heeft geantwoord
My experience was good. The QR code to pay makes the experience quicker and the staff are friendly. Once on the conveyor belt the washing process is quick and efficient with the result of a clean car... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contactgegevens
20 Birmingham Road, B69 4ED, Oldbury, Verenigd Koninkrijk
3,4
Gemiddeld
34 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Windows were not cleaned well enough
Windows were not cleaned well enough, lots of marks left on them, despite the top level car wash being chosen.
27 mei 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Not good enough for the price
The car washes here are not cheap. Increasingly I am noticing that the effort devoted to the pre-wash is highly inconsistent. It seems that if you are male or a mate of the personnel, then you merit a thorough pre-wash. If you are a middle aged female, then you are not afforded the same courtesy. Today I paid for an Ultra HD car wash, as usual. My pre-wash consisted of a minute long jet wash without any foam and a cursory swipe with the brush on the car rear. The man in front of me paid for a triple foam wash ( half the price) and his car received a thorough prewash with foam. I am considering ceasing my custom here as the service is not good (or fair) enough. I think I would get better value for money elsewhere. Don't get me wrong, the staff are pleasant enough but they are not giving customers equal quality of service.
27 mei 2026
Review zonder uitnodiging
Antwoord van IMO Car Wash - Oldbury
Wendy G,
Thank you for sharing your feedback. We are truly sorry to hear about your recent experience and the inconsistency you've observed with our pre-wash service. We aim to provide fair and consistent service to all customers. We will review our pre-wash procedures with our team to ensure everyone receives the same quality of service. Please contact us directly at Customer-Services@imo-carwash.co.uk so we can address this further.
IMO Car Wash
Paid via pre pay and the process was…
Paid via pre pay and the process was very easy. Good quality wash, happy with results.
21 mei 2026
Antwoord van IMO Car Wash - Oldbury
Miles Harling,
We're so glad our pre-pay process was easy and you were happy with the wash results. We appreciate your feedback!
IMO Car Wash
Feel that no time is really given to…
Feel that no time is really given to prewash and my tyres looked like they had no been done - better to go to a hand wash - friendly service though
30 april 2026
Antwoord van IMO Car Wash - Oldbury
Natasha,
We appreciate your feedback and are sorry the prewash and tire cleaning were unsatisfactory. We'll review our process to improve, and we value your comments on the friendly service.
IMO Car Wash
Car wash was faulty
Car wash was faulty. Cycle started stopped half way and reset and told.me to leave.
21 april 2026
Antwoord van IMO Car Wash - Oldbury
Drew Gifford,
We regret the car wash malfunctioned and interrupted your cycle. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
My wing mirror cover snapped off
My wing mirror cover snapped off , no apology from the guy working there
14 april 2026
Antwoord van IMO Car Wash - Oldbury
A Member of our customer service team will be in touch via Email
IMO Car Wash
Easy to pay on the QR code
Easy to pay on the QR code, good wash, but expensive and left a residue on the windows
11 april 2026
Antwoord van IMO Car Wash - Oldbury
TimK,
Thank you for the feedback. We're sorry the wash was expensive and left residue. We appreciate you letting us know about your experience.
IMO Car Wash
The valeter failed to remove the bird…
The valeter failed to remove the bird excrement from my car.
8 april 2026
Antwoord van IMO Car Wash - Oldbury
Many Thanks for your review. Please Contact Us via our Website so that we can investigate further.
Not always using wax or car wash which…
Not always using wax or car wash which one normally including
8 april 2026
Antwoord van IMO Car Wash - Oldbury
Mr Burecs,
We appreciate your feedback and regret that our services were not clearly explained. We'll review our descriptions to improve clarity.
IMO Car Wash
Transported back in time!
Not thinking, and possibly being transported to the 1990s in my mind, I switched off my engine as I entered the automated car wash, and my brakes came on automatically. The attendant helped me to get my car back on track, without causing any damage to the car wash or my car. 🙏🏾
4 april 2026
Antwoord van IMO Car Wash - Oldbury
Dawn Spence,
We appreciate you sharing your experience! We're glad our attendant was able to assist you and prevent any damage to your vehicle or our equipment. Thank you for your positive feedback.
IMO Car Wash
Quick and easy
Quick and easy although when I got home I noticed my tyres were still dirty
3 april 2026
Antwoord van IMO Car Wash - Oldbury
kevin Dodd,
We're happy to hear that your experience was quick and easy. We appreciate your feedback and will review our cleaning process to ensure better results.
IMO Car Wash
Superb
Automatic but before entering staff is making pre-clinning of wheels and whole car what making car shining after everything. Definitely recommend
28 maart 2026
Antwoord van IMO Car Wash - Oldbury
PIOTR ZWIERZ,
We're happy to hear that you enjoyed the pre-cleaning service and the resulting shine on your car. We appreciate you recommending our services; thank you for your positive feedback!
IMO Car Wash
Oldbury Car Wash
My experience was good. The QR code to pay makes the experience quicker and the staff are friendly. Once on the conveyor belt the washing process is quick and efficient with the result of a clean car afterwards
28 maart 2026
Antwoord van IMO Car Wash - Oldbury
Charmaine Lee,
We appreciate your feedback! It's great to know the QR code made your visit faster and that you found our staff friendly. We're glad you were pleased with the efficient wash process.
IMO Car Wash
Great value car wash
This is the best car wash I have seen. Complete with prewash before hand, it is good value for money
8 maart 2026
Antwoord van IMO Car Wash - Oldbury
Anthony,
We're happy to hear that you consider us the best car wash! It's great to know you find our prewash and overall value to be good. Thanks for your review!
IMO Car Wash
SAHARA DUST ON CARS
I booked carwash urgently after finding Sahara Dust on my black car which doesn’t look attractive so I got on the IMO App booked /paid for the carwash I wanted.
Good App with great discounts and point card .
6 maart 2026
Antwoord van IMO Car Wash - Oldbury
Empress.J,
We're happy to hear that our app helped you quickly address the Sahara dust on your car! We appreciate your positive feedback regarding the discounts and point card.
IMO Car Wash
Very good result
Very good result, car gleaming! Impressed. Easy to pay on phone with Paypal. Quick and effective car wash experience
6 maart 2026
Antwoord van IMO Car Wash - Oldbury
Jenny,
We're happy to hear that you were impressed with the gleaming result and found it easy to pay with Paypal. We appreciate your positive feedback on the quick and effective car wash!
IMO Car Wash
RIP off carwash…
Third time now that the operator selects a standard wash when I have paid for a premium wash at my local imo car wash. Take care folks they are ripping you off.
UPDATE : After contacting customer support they have refunded the wash and given me a ceramic wash as compensation.
2 maart 2026
Antwoord van IMO Car Wash - Oldbury
Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk
Antwoord van IMO Car Wash - Oldbury
Wasantha Kumara Welikala,
We appreciate you sharing; we are so glad you found our payment system easy to use and our service quick!
IMO Car Wash
Poor service,no experience,no…
Poor service,no experience,no manners,my car still dirty so i will never recommend them
22 februari 2026
Antwoord van IMO Car Wash - Oldbury
O I,
We regret that you were dissatisfied with our service and the condition of your vehicle. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Really helpful staff & used the valet…
Really helpful staff & used the valet services. Excellent job done a very muddy car.
8 februari 2026
Antwoord van IMO Car Wash - Oldbury
Rachael Bagley,
We appreciate you highlighting our helpful staff and valet services. We're glad we did an excellent job on your very muddy car, and thank you for your feedback!
IMO Car Wash
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.