INFINITI Retail Group Reviews 

Helpfull and freindly no hard sell made collecting car special

Excellent service and product
Highly recommended

Not the best. Booking made to test drive car but zero customer service when arrived. Finally got served, car good, service was then ok - funnily money was involved! Car was we'll prepped before collection but there was no confirmation what it was ready and when I calledl to confirm (travelling from a distance so needed to check) no one called back. Since collection the aircon in the car has never worked. Rang, explained problem, no one has called me back. I now need to use the warranty but none of the paperwork has been sent to me. chased, nothing has arrived. I just expected better

Salesman Andrew does his upmost, everything else shocking, no after sale correspondence from anywhere, In fact the Lexus I purchased I rang Lexus main dealer to have the roadside cover put in my name, They had to contact infiniti stockport where i got the car to ask a question about something, Infiniti said they dont recall the Lexus so I had to send Lexus a bill of sale, Absolute joke !!!!!!!!!!!!!

No hassle professional service, vehicle prepared and presented to a very high standard.

Went out of their way to find the right car for me

Upgraded from Q30 to Q50 not once was any pressure put on us by really friendly sales staff, Tim is a genuine sales person who gives great information & help from start to completion , thank you.

Just purchased my car very professional service made choosing and buying a car a pleasure all the staff were very helpful and worked as a team.
I would recommend them. Thanks for a great service Rob and Linda

Their customer service is fantastic at Stockport (Raqeem was our salesman), no pressure at all they are perfectly confident in the quality and luxury of their cars.

My second purchase from the Infiniti team in Glasgow, they make you feel part of the Infiniti family, from sales through to servicing.

Having driven for nearly 30 years, I can honestly say that my recent purchase and previous purchase has made my first and only stop Infiniti.

Excellent dealership would recommend to anyone. Salesman Simon friendly and professional.

Infiniti Birmingham were very professional, and not pushy like a lot of other car places! I had a lengthy test drive, not 10mins like normal! The representative sales I had (Brendon) was extremely patient and thorough with the finer details. I would 100% recommend infiniti retail!

John from the infinity group Leeds was fantastic from start to finish. Flexible and professional right through the car purchase procedure. No heavy sales pitch and highly recommended
Definitely buy from here again

Great service salesman new his product very well and explained all the functions and technical details.I ordered the car and had to go out of the country for a week. On the morning I came back they delivered the car to my house. Can't fault these guys fantastic service from start to finish.

Good efficient service from Raqeem and Tom at Stockport , lovely car ,all arrangements for purchase and collection went smoothly overseen by Raqeem , would recommend the car and the service received by Infiniti Stockport.

Peter

Attentive and professional service as always ! - due to a withdrawal of the brand, it's such a pity i felt obliged to trade in my FX for an Audi. Sincerely wish the staff at Stockport Infiniti every success for the future.

Infiniti were honest and helpful.

The car I purchased is brilliant.

Kieran and Tom are good people.

excellent experience with knowledgeable and helpful staff.

A very pleasant experience from start to finish, unlike any car dealership I’ve been in previously, zero hassle from the very helpful sales team.
I received a fair trade in price for my previous car and they found the exact car I was looking for even though it’s quite rare!