InReach Group Limited Reviews 

InReach are an extension to our company. As a small company outsourcing our IT, choosing the right company is vital. Great service all round.

Excellent customer service from all at Inreach

We recently moved our mobile contracts to a new provider and the process was handled efficiently and effectively. Even when we had a hiccup along the way the service provided, particularly by Emily, has been fantastic. We would highly recommend InReach and look forward to working with them moving forward

We had an issue with our phone which InReach were unable to fix their end. We don't know what happened but the phone starting working again.

Extremely helpful staff, a pleasure to correspond with, and the phone system is very reliable.

Our business has consolidated it's entire IT and Telecoms managment and support to Inreach and we've had a brilliant onboarding and setup experience throughout the process. The assistance provided to individual users within our business has been applauded and Inreach support (particularly from Eliot and Jake) has been greatly appreciated, with raised tickets being answered within minutes and not within hours as was our experience with our previous providers.

Thoroughly recommended.

We moved from standard line rental telephony system to using VoIP in March 2021.

After a long research process we decided to go with InReach. Emily, our Account Manager, was very kind, patient and helpful during the entire process. She answered all my questions, set up demo sessions and did everything that she can to accommodate all our needs. Thank you very much for sticking with us.

Akeem helped us set up the system from scratch and he was very kind to provide me with one to one training on how to use the system as an admin and as an user.

We experienced some problems with the sound and Akeem and Eliot spend a lot of time with myself and our IT department to get to the bottom of the problem and solve it. Everything was solved in the end and we are now happy users of the Horizon VoIP system.

Thank you very much to everyone for your help.

InReach recently took over our IT support at The British Polio Fellowship and everyone on the team have been excellent and they have gone above and beyond to ensure our systems are working well all the time. We have recently experienced problems with our server, and they dealt with the matters quickly and professionally. What I really liked is they way they kept us updated through the whole process. They are proactive with our IT support and work with us to make sure our system stay robust. Well done to all at InReach and a MASSIVE thank you to you all.

We had 6 MFD's installed on 19th May2021 - the setup was the easiest setup ever!. Two very polite and professional guys arrived and got us up and running quickly. They talked us through the printer processes and were really knowledgeable.

A couple of weeks ago 3 lovely chaps Zak, Jason & Jordan came to install our new photocopier/printer/scanner - they were such lovely young men, professional, polite, well manner, very patient and helpful - a real credit to your company.

My first experience with InReach has been very good.
Eliot responded to my request for assistance very efficiently and all my issues were resolved.

Great company to work with, always quick to respond to any enquiries and Lily is always on hand with any advice or to put through to the relevant team.

Absolutley amazing service!

We have been a customer of InReach (easy copiers) for decades. Lily, our account manager, is a credit to the company. She is always on hand and brings a welcome lighter note to the world of sales. The companies ability to act fast and solve any issues or breakdowns is brilliant.
We have enjoyed working with them so much that we have decided to transfer our phone system support and management to them.
I would have no trouble recommending this company...and Lily!... to anyone.
well done guys, keep it up!

InReach is a great company, we have been using them now for many years. Terry has been a great support and certainly has our businesses best interests at heart. Thank you.

We've used Inreach (specifically Terry Pearce - our Account Manager) for many years now and I really can't fault the service in any way. We've upgraded our machines a couple of times along the way and we have never had one concern to raise with them.

The engineers arrive on time and issues (very rare) are dealt with quickly.

Terry keeps in touch on a regular basis, and there's nothing "salesy" about the contact - only ever there if he's needed.

I would 100% recommend Inreach.

Excellent service / support and friendly communication from our account manager Lily

Our experience of InReach has always been excellent. We have a total of three machines between our Retail Stores and the technical staff and Sales Professionals (especially Lilly) have always gone above and beyond to answer any queries and have followed up very quickly. I highly recommend.

Prompt response when it was needed the most. Jake Briscombe was really patient and sorted out the issue quickly by logging in remotely. Thank you.