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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

To start I can't fault the quality of the product my review is based on the service . I ordered my jeans and it said next day delivery. Came 5 days later . I tried to.contact customer service . No r... Toon meer

Beoordeeld met 5 van de 5 sterren

This company are now under new management. They e-mailed me about a past negative review I left offering me a new free pair of jeans. I have now received the jeans and am very happy with the service p... Toon meer

Beoordeeld met 5 van de 5 sterren

If you want high quality, compliment attracting and comfortable jeans ioutdenim is the place to go. Ordered the black galaxy splattered paint ripped jeans and they look amazing. Going to be getting a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Under New management, emailed ME about a past negative review I left, and sorted me out a new FREE pair of jeans. Haven’t heard of a better way of dealing with a bad review and getting the brand back... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Over INSIDE OUT DENIM

Geschreven door het bedrijf

NEW OWNERS FOR 2023

Our philosophy is to create premium denim garments and prestigious collections, that offer both style and comfort for the modern trendsetter. We are pioneers of 'new age denim,' a premium denim brand that strategically produces high end fashion and bespoke designs.

We are not a fast fashion brand, but a brand that delivers luxury menswear denim clothing. Our entire range of products are created using only premium quality fabrics, which enables us to execute timeless looks for the modern go-getter. From tailor made slim fitted jeans, to jackets, t-shirts, and hoodies, we ensure our customers can piece together stylish outfits and stay ahead of new generation fashion.

PIONEERS OF DENIM IX DENIM USES THE FINEST CRAFTSMANSHIP TO PRODUCE DESIRABLE AND QUALITY ATTIRE.

With a true passion for denim mixed with the love of style and fashion, we saw a gap in the market for those looking for the perfect slim fitted Jeans and denim pieces. Using only the highest quality stretch denim fabric from the world’s best producers, we have created the most comfortable and stylish, slim fitted jeans, creating a true designer fit with a modern feel.

Based in the United Kingdom, our denim and collections are enjoyed worldwide. You will always stand out when rocking our denim.

COLLABORATION X SELFRIDGES

As one of the UK’s fastest growing denim brands, we have successfully launched into our first high end department store, Selfridges. The store outlet offers our customers the opportunity to showcase a collection of our best-selling pairs of slim fitted jeans and cargo pants. Our Premium Denim collection is also available online at Selfridges.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

335 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

No customer service at all......

To start I can't fault the quality of the product my review is based on the service . I ordered my jeans and it said next day delivery. Came 5 days later . I tried to.contact customer service . No reply no telephone number . I was left to think if they were going to turn up at all .

I ordered on Thursday but they should have made it clear they don't offer next day instead of giving the option. turned up following Tuesday.

29 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Money stolen

I bought a pair of jeans and a wrong size was sent to me. After emailing for then a week, they finally responded and told me the process of sending the item back. I sent the pair of jeans back and the tracking shows that it has been received. It’s been more than 2 weeks now since the item was received. I have had no confirmation email or refund and all my emails are being ignored for the past 2 weeks. In essence they have taking my money and I have no item.

13 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This company are now under new management

This company are now under new management. They e-mailed me about a past negative review I left offering me a new free pair of jeans. I have now received the jeans and am very happy with the service provided. It seems they really are trying to gain trust from customers that received bad customer service from the previous owners, and working hard to put things right to get this company to being reputable.

14 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Service

Under New management, emailed ME about a past negative review I left, and sorted me out a new FREE pair of jeans. Haven’t heard of a better way of dealing with a bad review and getting the brand back up so fair play 👌🏼

22 maart 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Under new management

Tom reached out and said the company is under a new management, so I took him up on his offer to honour the order I placed in 2021. I have given 4* for reaching out. I am waiting for my item, but I’ve been assured it will arrive very soon.

9 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After a few issues with orders from the…

After a few issues with orders from the previous company owners, the new owners have went above and beyond to fix my experience and have even sent out a free item as compensation. Great customer service and will definitely be returning.

9 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy Customer

Worried after reading the reviews but decided to try a pair of jeans and no issues with anything and best of all jeans are really nice

22 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered jeans

Ordered jeans, t shirts, hoodies and a jumper all came on time. Lovely quality and feel to all the clothing. The jeans fit well and I have big muscular legs so ordered a size up and they fit great.
Will be ordering again. Much love

23 februari 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

They have a new website

They have a new website, insideoutworld.co.uk
If anyone is thinking about ordering anything I’d strongly recommend throwing your money into the wind instead, at least you’ll have a chance of getting it back!
24/02/23
So now they’ve responded to this review asking for me to contact them to resolve this matter, well I already done this and they told me there was nothing they could do, but I have tried again and they haven’t replied!
15/03/23
So after 14 months the new owners have resolved this problem, and my faith is now being restored in this company. Thank you to Tom and anyone else that has been involved in sending me a very nice pair of jeans.

29 januari 2023
Review zonder uitnodiging
Logo INSIDE OUT DENIM

Antwoord van INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Beoordeeld met 1 van de 5 sterren

I still havent received my jeans from…

I still havent received my jeans from last December 2021. No way to contact them. Need my money back from these thieves

11 december 2021
Review zonder uitnodiging
Logo INSIDE OUT DENIM

Antwoord van INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Beoordeeld met 5 van de 5 sterren

Great service

The brand has now been revived by new owners who have much better customer service and communication and I look forward to continuing business with them

15 februari 2022
Review zonder uitnodiging
Logo INSIDE OUT DENIM

Antwoord van INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

Beoordeeld met 1 van de 5 sterren

They have gone bust I had ordered a…

They have gone bust I had ordered a pair of jeans and sent them back full tracked and traced they signed for them and never got back to me klarna had refunded me my money back taken 30 days DON'T BUY FROM THEM

6 februari 2022
Review zonder uitnodiging
Logo INSIDE OUT DENIM

Antwoord van INSIDE OUT DENIM

Thank You for leaving us a review. We are the new owners of Inside Out Denim, we are very sorry that you have had problems with the previous owners but we want to try and put this right so you have a good experience with us and will buy from us again.

Please can you drop an email to info@insideoutdenim.com with your details so we can get this resolved.

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