International Open Academy Reviews 

Antwoord van International Open Academy

6 sep 2024

Hi Alex,

Thank you for sharing your feedback, and I'm sorry to hear about your concerns. While we acknowledge that there are a few negative comments, we have many more positive reviews from students who have enjoyed their learning experience with us. When negative reviews occur, we always reach out to students to resolve their issues, offering solutions to ensure satisfaction.

I’ve located your account and can confirm that the deal you purchased does include a certificate, which is available for download. Depending on the deal or platform where a course is purchased, the inclusion of certificates may vary. This is clearly stated during the purchase process, and additional certification options are available for purchase if desired.

Our courses are accredited by reputable organizations such as CPD, IAPCC, and ICOES. These accreditations offer internationally recognized certifications for a fee, and this information is clearly outlined on our website. We do not agree with characterizing our products and services as "a scam." The cost of certificates is transparently displayed, and we strive to make all relevant information easily accessible to our students.

We’ve also reached out to you via email to assist in ensuring you receive your certificate and to address any other concerns you may have.

If you have any questions or need further assistance, we’re here to help. Our goal is to ensure that every student has a positive experience, and we're committed to resolving any issues that arise.

Best regards,
The International Open Academy Team

Antwoord van International Open Academy

2 sep 2024

Hi Didar,

Thank you so much for your 5-star review! 🌟 We're thrilled that you had a great experience with IOA. Your kind words mean a lot to us.

We're excited to continue supporting your learning journey and hope to see you in more courses soon!

Best regards,
The International Open Academy Team

Antwoord van International Open Academy

2 sep 2024

Hi Melvic,

Thank you for your 5-star review! 🌟 We’re delighted to hear that you had a great experience and learned a lot from the course. Your success is our top priority, and it's wonderful to know that we met your expectations.

We're here to support your continued learning and look forward to being part of your future educational journey.

Best regards,
The International Open Academy Team

Antwoord van International Open Academy

29 aug 2024

Hi Nazanin,

Thank you so much for sharing your wonderful experience with International Open Academy! 🌟 We're thrilled to hear that you found the course content comprehensive and well-structured, and that our platform and support team met your expectations. It's fantastic to know that your certification is recognized and will positively impact your career progression.

Your recommendation means the world to us. We're here to support your learning journey, and we're excited to see how you continue to grow and succeed.

Best wishes,
The International Open Academy Team

Antwoord van International Open Academy

19 aug 2024

Hi Princess,

Thank you so much for your 5-star review!

We're thrilled to hear that you found our platform user-friendly and accessible. It's great to know that the course content was well-organized, easy to understand, and that the examples provided were helpful for you.

Your positive feedback encourages us to continue delivering high-quality learning experiences. We're so glad that you had such a positive experience with us!

Thank you for choosing International Open Academy, and we look forward to supporting you in your future learning endeavors.

Best regards,
The IOA Team

Antwoord van International Open Academy

Geüpdatet op 9 aug 2024

Bonjour Tess,

Merci d'avoir partagé votre avis, et nous sommes désolés d'apprendre que notre cours n'a pas répondu à vos attentes.

Nous nous efforçons d'offrir un contenu précieux et engageant, et nous vous présentons nos excuses si le cours sur la perte de poids avec l'intelligence artificielle n'a pas fourni la profondeur d'information que vous recherchiez. Vos commentaires sur le contenu et la livraison sont importants pour nous, et nous les examinerons pour améliorer la qualité de nos cours.

Nous souhaitons également souligner que notre cours offre un document à la fin du parcours, que vous pouvez télécharger une fois le cours terminé. De plus, nous proposons des extensions de temps pour terminer les cours si nécessaire. Si ce cours ne vous satisfait pas, nous serions heureux de vous offrir la possibilité de le remplacer par un autre cours de votre choix.

En ce qui concerne les prix, Groupon propose souvent des offres et des réductions, mais nous comprenons qu'il puisse y avoir des différences occasionnelles en raison des promotions en cours. Nous visons toujours à offrir un bon rapport qualité-prix pour nos cours, et nous regrettons toute confusion que cela a pu causer.

Si vous pouvez nous contacter directement via IOA Support (https://international-open-academy.reamaze.com/conversations/new), nous serions ravis de vous proposer une solution pour répondre à vos préoccupations. Nous avons également envoyé une demande de détails via Trustpilot afin de mieux vous assister.

Merci d'avoir porté cela à notre attention, et nous espérons améliorer votre expérience avec nous.

Cordialement,
L'équipe IOA

Antwoord van International Open Academy

29 jul 2024

Hi Joy,

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had an amazing experience completing our program and found the explanations explicit and helpful.

Your recommendation means a lot to us, and we’re delighted to know that our course met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you once again for choosing IOA and for sharing your positive experience!

Best regards,

The IOA Team

Antwoord van International Open Academy

24 jul 2024

Hi Denise,

Thank you for your wonderful review! We're so glad to hear that our courses are helping you pursue your passions and make a difference. Your kind words mean a lot to us!

Best regards,
The IOA Team

Antwoord van International Open Academy

Geüpdatet op 25 jul 2024

Hi Richard,

I'm truly sorry to hear about your frustrating experience and the issues with your course activation.

We recently encountered a technical error that affected new courses started on July 22nd, causing them to expire prematurely. This was an oversight on our part, and I apologize for any confusion it caused.

We have since resolved this issue, and you should now be able to access your course without any additional charges. We have emailed you a detailed solution to address your concerns and ensure you have a satisfactory experience with us.

Please know that we take your feedback seriously and are committed to improving our service. We would appreciate the opportunity to make things right.

Best regards,
IOA Customer Support

Antwoord van International Open Academy

4 jul 2024

Hi Abegail,

Thank you for your wonderful 5-star review! We're thrilled to hear that you found the study content clear, thoroughly explained, and easy to follow.

Your positive feedback is greatly appreciated and serves as encouragement for us to continue delivering high-quality educational experiences. If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you once again for choosing IOA for your learning journey.

Best regards,
The IOA Team

Antwoord van International Open Academy

4 jul 2024

Hi Ruslan,

Thank you for your fantastic 5-star review! We're delighted to hear that you enjoyed taking the Teaching Professional English course and found it to be a great experience.

It's wonderful to know that the course effectively covered important aspects of the ELT industry, including Business English, English for Exams, ESP, and EAP. We take pride in designing our courses to be comprehensive and user-friendly, so it's gratifying to hear that you appreciated the course structure and found it easy to navigate.

Your positive feedback encourages us to continue providing high-quality and professionally designed courses. If you have any further questions or need assistance, please don't hesitate to reach out.

Thank you once again for your kind words and for choosing IOA for your professional development.

Best regards,

The IOA Team

Antwoord van International Open Academy

3 jul 2024

Hi Jenny,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with our TEFL course and other offerings.

We understand that you were initially wary due to the affordable membership price, so it’s fantastic to know that our courses exceeded your expectations in terms of quality and engagement. It’s great to hear that you enjoyed the flexibility of completing the courses at your own pace and found our membership option valuable, allowing you to explore various subjects, including the Card Magic course for fun!

Your plans to travel around Asia sound exciting, and we’re delighted that our TEFL qualification could be a helpful tool for you during your travels. We also appreciate your understanding regarding the additional fee for the ICOES certificate and are glad that you found the overall value of our membership worthwhile.

We look forward to welcoming you back to IOA when you return from your travels. If you have any questions or need further assistance, please don't hesitate to reach out.

Safe travels and happy learning!

Best regards,
The IOA Team

Antwoord van International Open Academy

25 jun 2024

Hi Marie,

Thank you for your feedback. We are sorry to hear about your disappointment and frustration regarding the TESOL certificate. Our goal is to provide valuable and recognized learning experiences, and we apologize if this has not been the case for you.

Our TESOL courses hold accreditations from reputable organizations such as CPD, IAPCC, and ICOES, and are designed to meet international standards. However, recognition can vary by country and specific institutions. We do our best to provide accurate information, but local acceptance is ultimately determined by individual employers and regulatory bodies.

We take your concern seriously and want to address this issue promptly. Please provide us with more details about your situation, including your contact information, so we can investigate further and work towards a satisfactory resolution.

You can reach our support team directly at https://help.internationalopenacademy.com/en-US/contact, or reply to the message we have sent you on Trustpilot to gather your contact details.

Thank you for bringing this to our attention. We are committed to resolving this matter and appreciate your patience.

Best regards,

The IOA Team

Antwoord van International Open Academy

24 jun 2024

Hi Sam,

Thank you for your wonderful review! We're thrilled to hear that you found the forensic science course excellent and reasonably priced. It's great to know that the course materials and multiple-choice exam met your expectations and provided valuable insights.

We're also pleased that our customer service team could assist you promptly. Your feedback is greatly appreciated!

Best regards,
The IOA Team

Antwoord van International Open Academy

24 jun 2024

Hi Bob,

Thank you for your fantastic review! We're delighted to hear that you're enjoying your membership and finding value in our extensive course offerings. It's great that you prefer the video courses and are considering upgrading to a yearly plan for even better value.

We appreciate your support and look forward to accompanying you on your learning journey!

Best regards,
The IOA Team

Antwoord van International Open Academy

24 jun 2024

Hi Andy,

Thank you for your amazing review! We're thrilled to hear about your positive experience with our courses. It's wonderful that our TEFL course has helped you secure a job offer abroad and that you're finding our other courses valuable as well.

We're glad you appreciate the quality and design of our courses, especially for lesson planning and classroom management. It's also great to know that our support team has met your expectations with their prompt, professional, and friendly assistance.

Your recommendation means a lot to us, and we're delighted to have you as part of the IOA community. Best of luck with your teaching journey abroad and your continued learning with our courses!

Best regards,
The IOA Team

Antwoord van International Open Academy

21 jun 2024

Hi Alejandra,

Thank you for your fantastic review! We're delighted to hear that you're enjoying your experience with International Open Academy. It's great to know that you find our courses affordable, up-to-date, and well-structured.

We're glad that our low-cost monthly membership and diverse course selection have been beneficial for your entrepreneurship and freelance career development. It's wonderful to hear that our courses have helped you grow your independent contractor business.

Your recommendation means a lot to us, and we're thrilled to have you as a part of the IOA community. Keep up the great work, and happy learning!

Best regards,
The IOA Team

Antwoord van International Open Academy

21 jun 2024

Hi Fabiana,

Thank you for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with International Open Academy. It’s great to know that our courses, membership plans, and support team have met your expectations and helped you develop new skills affordably.

Your feedback about the accredited certificates adding value to your resume is especially appreciated. We strive to offer quality education that enhances our learners' professional journeys.

Thanks again for your recommendation and for being a valued member of the IOA community!

Best regards,
The IOA Team

Antwoord van International Open Academy

Geüpdatet op 21 jun 2024

Hi Mel,

Thank you for your positive review! We're glad to hear that you appreciate the affordability and access to our wide range of courses. We do offer discounts for bundles of certifications—please contact us for more details. Additionally, we are excited to announce that we will soon be launching job and internship opportunities related to our courses. Please keep an eye on our website or subscribe to our newsletter to receive these updates.

Thanks again for your feedback and for being a part of the IOA community!

Best regards,
The IOA Team

Antwoord van International Open Academy

Geüpdatet op 19 jun 2024

Hi SM,

Our policies, clearly stated on our website, specify that monthly plans are non-refundable. In your case, you canceled the membership after the payment was made. You took advantage of our offer of one free month but were aware that you would be charged for the following month if you did not cancel the plan before the end of the free month.

The value in question is $11.99, and for this amount, you had access to our full library, completed several courses, and started new ones. Despite this, we offered a certificate of achievement as a goodwill gesture, which you declined.

Regarding your comments about our customer service, we responded to each of your emails and passed your case to management for review, which is what took more time. We aim to provide clear communication and adhere to our policies to ensure fairness to all customers. Your refund request was handled according to these policies.

For clarity, our refund policy states: "Monthly subscriptions are non-refundable. This is because when you purchase a subscription to the Site and Services, you are purchasing an ongoing rolling subscription with periodic billing of the subscription fees. Each time you pay the subscription fees, you agree to roll over your existing subscription into the next billing period. You can stop making payments for your subscription at any time, but you will not receive a refund for any subscription fees already paid."

We believe your comments are unfair given the value provided and the terms you agreed to.

Best regards,
International Open Academy Team