Nice courses and amazing one. Good to learn & grow. Appreciate everyone. Keep doing good job and continue forever. Best Regards,
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Honestly I’m very happy customer learning with iStudy.org.uk They delivered my certificate quickly and they were very helpful and quick response on emails.I will suggest to my family members and fri... Toon meer
Bedrijf heeft geantwoord
Courses are great, easy to understand and navigate. After purchasing the cert pdfs, I couldn't find the links, so i emailed them. Shane Smith was able to promptly resolve this for me with great custom... Toon meer
Bedrijf heeft geantwoord
Great customer service, I was looking for suitable course which will expand on my skills in writing cv. I received very good support, response within a seconds and great deal with massive discount �... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
iStudy is the best online training courses provider for those who want to gain new skills online. we provide personal development courses and personal development training with self development courses and personal development skills of professional de...
Contactgegevens
Verenigd Koninkrijk
- www.istudy.org.uk
4,3
Uitstekend
42 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brilliant Staff!
Really quick and easy to get your student ID card. Staff are friendly and extremely helpful and clear with instructions!
14 september 2022
Review zonder uitnodiging
Antwoord van iStudy
Hi Sophie,
Thank you for sharing your excellent feedback. We are glad to know that you have received your id card & enjoyed our service. We are looking forward to serving you again.
Regards,
iStudy
Richard was fantastic with dealing with…
Richard was fantastic with dealing with my query, very swiftly dealt with an put me at ease.
19 augustus 2022
Review zonder uitnodiging
Antwoord van iStudy
Hi,
We are glad to know that you had a pleasant experience with our support team. We have a great team, which is always devoted to providing the learners with the best possible support. Richard is one of the best agents on our team. Indeed, he is a very talented & supportive member of the team. He will definitely be pleased to see your appreciative notes. Thank you for the valuable feedback. Stay with us.
Regards,
iStudy
Great customer service
Great customer service, I was looking for suitable course which will expand on my skills in writing cv. I received very good support, response within a seconds and great deal with massive discount 🙂. It saved me my time and money.
18 augustus 2022
Review zonder uitnodiging
Antwoord van iStudy
Hi Ewelina,
It's great to hear that you had a pleasant experience with our customer support. Thank you for your appreciation. We always try to give our best not only through content but also through our customer support.
Regards,
iStudy
I appreciated the fact that my request…
I appreciated the fact that my request was successful responded in a unexpected time.
My certificate and transcript details they where provide to me and i'm very satisfied.
Thank you very much.
11 augustus 2022
Review zonder uitnodiging
Antwoord van iStudy
Hi Pedro,
You are welcome. We appreciate you taking the time to leave us an excellent feedback. We are always committed to providing our learners with the best possible suppoprt. We will share this with the team members as an inspiration to keep up the amazing work.
Regards,
iStudy
Customer care
I ran into a problem at some stage of my course and contacted the customer care certain times but no one bothered except th representative Ryan who was very helpful, sincere and serious about his job.
29 maart 2022
Review zonder uitnodiging
Antwoord van iStudy
Hi Aqeel,
Thank you for your valuable feedback. We have an outstanding customer support team. Generally, we receive many emails every day, and our team works hard to respond to all of them. But, due to some work traffic, they might have missed it. However, Ryan is one of our best agents. He is very attentive and supportive. We believe you have enjoyed his service. Thank you again for the 5 star rating.
Best wishes,
iStudy Team
Still haven’t received my student card…
Still haven’t received my student card yet and no one available to explain where I download my photo not a great service
10 januari 2022
Antwoord van iStudy
Hi Robert!
First of all, please accept our sincerest apologies for all you have been through. We usually do not get such complaints, and we are devastated to know that we have not been able to meet your expectations. We have informed our support team to look into your issues. They will be in touch with you shortly.
Best wishes,
iStudy Team
Excellent courses and customer service.
7 januari 2022
Antwoord van iStudy
Hi Joaquim!
Thanks for the 5-star review. It's much appreciated.
Best wishes,
iStudy Team
Fantastic service 👊🏾
1 januari 2022
Antwoord van iStudy
Hi Dee!
Thanks a lot for the 5-star feedback. We are pleased to know that you are happy with our services.
Best wishes,
iStudy Team
All courses I studied
Istudy enhanced my knowledge. The istudy team is very Cooperative, friendly and caring the customers
23 december 2021
Antwoord van iStudy
Hi! We are grateful to know that we have contributed to your knowledge. Thanks for the 5-stars. It's much appreciated.
Best wishes,
iStudy Team
Excellent place for one to learn new…
Excellent place for one to learn new skills and CPD’s at a reasonable price and can study in your own time and pace.
13 december 2021
Antwoord van iStudy
Hi Nerinder,
Thanks for the 5-star feedback. We do our best to provide courses at affordable costs. We are pleased to know that we have been able to meet your expectations.
Best wishes,
iStudy Team
Pay for .pdf Diplomas
I've been reading forums and I'm aghast that clients/students have to pay for a .pdf file of their qualification/diploma.
9 december 2021
Antwoord van iStudy
Hi Luis,
Thanks for sharing your experience with us. We have forwarded your feedback to our relevant Team for taking the necessary actions for making improvements accordingly.
Best wishes,
iStudy Team
I found something is missing to get…
I found something is missing to get better understand specially for me that English is a second language.
7 december 2021
Antwoord van iStudy
Hi Nelson,
Thanks for sharing your experience with us. We have forwarded your feedback to our instructor and quality experts. Hopefully, they will work on making the changes accordingly.
Best wishes,
iStudy Team
Excellent people to deal with
Excellent people to deal with, fantastic range of courses, highly recommended great customer service 5 *****
18 november 2021
Antwoord van iStudy
Hi Martin,
We are so grateful to know that our support team was able to help you when you needed it. Thanks for sharing your experience with the community and us.
Best wishes,
iStudy Team
Brilliant courses
Brilliant courses, brilliant learning platform, brilliant customer service. Thank you for making learning accessible.
18 november 2021
Antwoord van iStudy
Hi Hugo,
You're welcome, and thanks for the fantastic review. We are pleased to know that you are happy with our services.
Best wishes,
iStudy Team
Horrible course
Horrible course, too short. Not comprehensible speaking. Totally waste of my money.
18 november 2021
Antwoord van iStudy
Hi Alvaro,
We are so sorry to hear about all the issues you have faced. We usually do not get such complaints, but it is evident that we have not been able to meet your expectations. We have informed our Quality Assurance team about reevaluating the learning materials as soon as possible. The support team will also be in touch with you shortly to find the best solution for all the issues you have faced.
Best wishes,
iStudy Team
Happy
I would like to many thanks as you have been awesome and helping step at a time with any problems i may have .
Thank you
Sean
22 oktober 2021
Review zonder uitnodiging
Antwoord van iStudy
Hi Sean,
You're welcome, and thank you so much for sharing your experience with us. We are grateful to have your support.
Best wishes,
iStudy Team
Good courses with reasonable service supplied
Had a few issues but this was resolved by customer service
30 juli 2021
Review zonder uitnodiging
Antwoord van iStudy
Hi Joanne,
We are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything we do. But we completely understand that our reputation is not something we should hide behind. So, if you would like, you could contact us directly at hello@istudy.org.uk. We would like to discuss the matter further with you and see how we can make things good.
Because of the pandemic we could not send you the hardcopy certificate in time, we are working on it and you will get the certificate soon. One of our agents will contact you within the shortest possible time and help you with your issues.
Best wishes,
iStudy Team
Great Learning Experience with a wonderful Team
I have enjoyed learning with istudy as the team is really friendly and helpful.The content of each course is widely elaborated and I did 19 courses in total, as from 2017 to 2021. I am proud of myself and this have boosted my CV for a decent career. Thank you Jamie and Edward for your great customer service. Jasmilla
13 april 2021
Review zonder uitnodiging
Antwoord van iStudy
Hi Jasmilla,
Thank you so much for taking the time to leave an excellent feedback. We really appreciate it. Please let us know what we can do for you in the future. We’ll be sure to send your thanks to Jamie and Edward!
Best wishes,
iStudy Team
An excellent and informative course
An excellent and informative course - well worth doing and I will certainly be taking another one.
9 maart 2021
Review zonder uitnodiging
Antwoord van iStudy
Hi Robert,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Best wishes,
iStudy Team
My experience was fabolous and unique.
My experience was fabolous and fantastic, the learning sector is good each topics touches the basic needs, and was like a real universities lectures no different at all, I think in the future i expect the authorities to award degrees as a certificate.
1 maart 2021
Review zonder uitnodiging
Antwoord van iStudy
Hi Okobia,
We are thrilled to have you as part of the iStudy family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team. Of course we will consider your suggestion and we look forward to serving you again soon!
Best regards,
The iStudy Team
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