ItalianBreaks Reviews 

6
TrustScore 3.5 uit 5

3,3

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Bedrijfsgegevens

  1. Reisbureau

Informatie afkomstig van verschillende externe bronnen

I am delighted to present my selection of villas and apartments all personally visited and inspected by me over the past twenty two years. We have villas with swimming pools and by the sea as well as city centre apartments all over Italy. Wheth...


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3,3

Gemiddeld

TrustScore 3.5 uit 5

6 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,3

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(6)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

A very clean and quite property with full privacy. But the outside living area was really, really disappointing.

The house and whole property is very nice and super clean, as well, you have absolute full privacy!!!
The (heated) swimming pool is great and clean, as well as the outside (warm water) shower!
Unfortunately, the outside 'living area / kitchen' is really far from what you expect for the price you pay for this property. We had quite some rainy days during our stay, and we could not sufficient use the outside living area as the roof is far from water proof, and really leaking all over the place. No fun at all, as there is no inside living room.
The wind is often very strong in this area of Italy, but the 'wind blockers' they created in the outside living area are far from sufficient. It was really not possible to find a comfortable (dry and some less windy) place to sit outside. And as there is no inside living room, this was really disappointing.
Due of the same wind, there are no parasols, so you have to sit in the full sun, or in the (very windy) shadow of the house / outside living area.

20 mei 2026
Review zonder uitnodiging
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Antwoord van ItalianBreaks

Hi C, thank you for your review, we appreciate the feedback. We are very sorry that the weather conditions during your stay did not allow you to fully enjoy the property (the weather was indeed unusually bad and windy). The villa is in fact designed around an outdoor lifestyle, and the dining area is mainly intended to provide shade during summer days, rather than functioning as a fully enclosed and waterproof veranda; a feature that we believed was fairly represented in the photos, as well as the position of the outdoor kitchen in relation to the house.

We will take this feedback as a valuable suggestion for improvement and will recommend that the owner considers possible alternative solutions for the roof covering.

Beoordeeld met 1 van de 5 sterren

Awful experience in a rundown house near Sorrento

While the agency was very responsive regarding our queries and we enjoyed the help of a nice and competent concierge, our overall experience with this rental was horrendous. The pictures and description of the house did not correspond to reality. The misleading wording said nothing about only two bedrooms of three being airconditioned (imagine trying to sleep in a room with no A/C in the Sorrento region in August). The "villa" is not actually a standalone house but rather then bottom two floors of a very rundown house; despite the very steep 300 meter hill leading down to the house, there is no privacy: you can literally hear the owners on the top floor when they scrape a chair against the floor or chat over morning coffee on the balcony. What's more, the house is wedged among others, so you can also hear and see your neighbors talking on the phone or splashing in their pool. The house and all its finishes literally predated the creation of the standardized European electric outlets. Everything is unfresh and grimy. I had to drag a chair into the shower and descale the showerhead on our first morning there in order to be able to use the shower (otherwise water came out of one or two tiny spouts of a large showerhead). The sparkplug on the stove did not work. The downstairs living room, which happened to also be the only indoor sitting area in the entire tiny house, smelled so awfully of cat litter that even with regular airing out it was impossible to be in that room for longer than 30 minutes. We had to use the gross foldout couch with mattresses stacked on top of it because it was unusably uncomfortable otherwise; however, when I made the mistake of looking under it, I discovered unspeakable amounts of dust, hairs, and god only knows what. As a result, after paying through the nose for what we thought would be a lovely, private five-day getaway with a lot of family time, we basically had to scatter to the two air-conditioned bedrooms or try to spend time outside the house (especially infuriating given the cost of the rental). The full frontal views of Capri touted in the description were very much exaggerated. The sparkplug on the stove did not work. What was grandly termed a swimming pool was basically a tiny soaking tub about 3 feet deep at the deepest part and maybe 10 feet across. While the housekeeper diligently cleaned it every other day, the pool looked just as unappealing as the rest of the house: rusty scratches along the floor, grimy uncomfortable chairs around it. To top it all off, this was probably the LEAST well-stocked rental property where we had ever stayed. No perfunctory samples-sized toiletries, the kitchen wiped completely clean of any spices or condiments whatsoever (we had to buy salt and black pepper). They gave us four towels too small to serve as bath towels plus small towels over the bidet. No hand towels, no paper towels or napkins in the kitchen. THREE (!!) dishwasher pods for a five-night stay. While I appreciated having the option of "porter service" given the steep incline, 5o euros for someone to load suitcases into a small car and drive it to the top of the hill was exorbitant as well. In short, awful experience that I'm afraid has forever turned our entire family off to that entire part of Italy. The concierge was THE ONLY redeeming part of the whole stay.

18 augustus 2025
Review zonder uitnodiging
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Antwoord van ItalianBreaks

Dear Margarit,

Thank you for taking the time to share such detailed feedback. We are very sorry to hear that your experience did not meet your expectations. While we’re pleased that you found our concierge support helpful, we regret that you left disappointed with the villa and your stay in the area, and that your time at the villa left you with such a negative impression. We wish you would have contacted us immediately rather than after your stay ended, but we are grateful for your feedback, which has allowed us to clarify and improve our descriptions and follow-up with the owner.

We’ve carefully reviewed your comments and taken action on several points:

• We have spoken with the cleaning team to ensure the property is always properly cleaned and prepared before guests arrive.
• The villa description has now been updated to clarify that air conditioning is available in the lounge and in two of the three bedrooms (while before we stated “living room and bedroom”). We understand how important this detail is, especially in August.
• While this is a self-catering property and not stocked with essentials, had we been contacted at the time, we would have happily arranged for the cleaners to drop off some supplies for you.
• The photographs on our website accurately reflect the property, and in fact many guests comment that the interiors are even nicer in person.
• We were not previously aware that another unit is now occasionally occupied by a separate owner during August, but we have now made this clear in the property description for full transparency.
• Regarding location, the villa is surrounded by greenery, with cliffs on one side and only one other property nearby, separated by trees. No other properties are attached to Villa Costanza.
• We acknowledge that the exterior walls of the house could benefit from some repainting, but the interiors remain as shown in the photographs.
• We will check and resolve the issue you noted with the stove sparkplug.
• As for the mention of a “cat litter smell,” please note that no cats live at the villa and the house remains empty when not rented. We inspected the house about the smell after your feedback, and could not find an issue, and no other guests, previous or current, have mentioned it.
• The property description does not state there are Capri views.
• The pool is clearly advertised in the description and photos as a smaller pool of 3x5m, with a depth of approximately 1.3m.
• Regarding towels, the villa normally provides a set including bath and bidet towels. We have now asked the owner to add hand towels as standard, and again, had we been contacted during your stay, we would have sent additional towels.

We do understand that you felt the property was expensive. The Sorrento area is indeed one of the costliest in Italy, and this villa is among the more economical options that still offers direct sea access, a private pool, and sea views.

While we regret that this stay did not meet your expectations, we are grateful for your input and remain committed to offering our guests a high standard of service and transparency.

Beoordeeld met 4 van de 5 sterren

Very helpful and accommodating!

We booked a staying at Villa Caramella in Calabria through mid August for 10 days.

Luliana at Italian breaks was really helpful with arranging our booking and being our point of contact for the booking. She replied quickly and was also available on the phone.

The villa was well equipped. We had all the necessary amenities. A good size swimming pool, plenty of room in the kitchen and seating areas and bedrooms were a good size. Everyone had their own bathroom. Air conditioning available through the whole property.

Plenty of parking onsite and the property is very safe. No concerns regarding unexpected visitors.

Only negatives were issues with food storage as we had issues with the fridge but this was resolved. We could also have done with another clean of the property during our 10 days stay with some extra towels too.

As for Polistena, there isn’t a huge amount to see. The villa was a good base to use to relax and get away to the beaches and other sites. But the town is quite small and not much to do or see for more than 2 days. Having a car is a must, so that you can get to other destinations.

Overall, I would still recommend using Italian Breaks. They were very accommodating and helpful with recommendations. Price was very reasonable. I would use again.

16 augustus 2025
Review zonder uitnodiging
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Antwoord van ItalianBreaks

Thank you so much for your thoughtful review and for choosing Italian Breaks for your holiday! It was a pleasure assisting with your booking and being on hand whenever you needed. We’d love to welcome you back for another Italian adventure in the future.

Iuliana & the Italian Breaks Team

Beoordeeld met 5 van de 5 sterren

Villa Ema (aka Indigo) in Kanic

Villa Ema (aka Indigo) in Kanic, Croatia was really modern, beautifully designed 4 BR villa. It’s a little isolated so quiet. The host laid on wine and lots of food for our arrival - which was a very nice welcome.
Plenty of towels and Villa was very clean, spotless actually. AC works well. The hot tub and sauna on the roof are an added benefit. Local restaurant is ok. Local beaches are small but nice. Adriatic Sea is amazing, so blue! Excellent experience!

26 juli 2025
Review zonder uitnodiging
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Antwoord van ItalianBreaks

Hello Mr Landrum, thank you for your kind review. We are thrilled that you enjoyed the villa and Croatia! We look forward to hosting you again in one of our properties!

Beoordeeld met 2 van de 5 sterren

Price surcharge can be astronomical

One major issue with this agency, based on my experience: the surcharge vs. direct booking is astronomical.
We stayed at what is called "Ragusa Apartments Quadri" on Italian Breaks website. In reality, this is "Apartment-suite Ibla" within the Relais Parco Cavalonga hotel - though the desciption on Italian Breaks makes sure not to make any mention of this. When we got there, I checked with the hotel and it turns out that we paid Italian Breaks c. 40% more than what we would have paid by booking our stay directly with Relais Parco Cavalonga, i.e. more than €600 loss.
It turns out that it can get much worse. I just checked how much it would cost to stay in this apartment for 7 days at the end of September. Price via Italian Breaks: €1,686. Price on the Relais Parco Cavalonga website: €886.55, i.e. the Italian Breaks surcharge is c. 90%. Mad.
I emailed Italian Breaks raising this issue. They told me that this is because they don't work directly with the property, they get it via an agency in Sicily. Still inexcusable - I would expect them to check the price is right as part of their service - but it also calls into questions the claim that properties are handpicked, personally visited etc. etc.
On this basis, I can not recommend this provider. Two stars instead of one because the communication was good and there were no other issues with the booking.

9 juli 2023
Review zonder uitnodiging
Logo ItalianBreaks

Antwoord van ItalianBreaks

Thank you for taking the time to provide us with your valuable feedback.

We understand your concern regarding the pricing of the holiday you booked for July. Our primary objective has always been to keep our prices competitive and aligned with those set by the property owners. It is important to note that the prices in March, when you booked your holiday, for the high season in July were accurate and in line with the rates set by the property owners, with whom we have had a successful and longstanding working relationship.
However, the property underwent a change in ownership approximately two months ago. The new owners have not yet communicated any price adjustments to us, leading to the current discrepancy in pricing for the September dates.

It is essential to understand that last-minute offers may vary in price compared to reservations made earlier in the year. Such offers are subject to different conditions and availability, which can result in lower prices than those available during the initial booking period. We appreciate your understanding of this distinction.

Beoordeeld met 4 van de 5 sterren

We had a lovely holiday in the Villa…

We had a lovely holiday in the Villa Brolio in central Tuscany. The on hand owner Claudio was fabulous with lots of info, and Luliana from Italian Breaks was a wonderful help with trying to find us a property, all in all a fab holiday. Thank you

3 oktober 2019
Review zonder uitnodiging

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