IT Trade services Reviews 723

Ordered a Macbook through Wowcher, it came with a charger that doesn’t work. Macbook is refurbished but paint job is scratched in some places showing the silver original colour. Very unhappy with service.

I had got my macbook exchanged in no time. Thank you IT Trade for providing outstanding service.

great mac for half the price

This company currently have taken my money and are refusing to pay back.

The computer arrived with a smashed screen and is unusable.

I have reported them to Trading Standards and am raising a complaint with PayPal.

DO NOT TRUST THIS COMPANY AND DO NOT ORDER FROM THEM.

June 2022

GREAT SERVICE FROM IT SERVICES !! MAC ORDERED ON AMAZON ARRIVED WITHIN 24 HOURS, WORKING LIKE A DREAM WITH BRAND NEW CHARGER AND CABLE INCLUDED. THANKS TO THE TEAM.

8 Very happy with my purchase would purchase from you again

Fantastic service and great communication.

The absolute worst customer service I have ever experienced. Total refusal to cooperate with me, offer any sort of help or any solution to the issue. They sent me a faulty product and an incorrect returns label - and are now keeping £400 of my money and refusing they are at any fault - despite it being their label. Due to the fact they've wasted so much of my time, I now have no other option to get my money back than taking further legal action - which I will be doing.

I cannot state how disgraceful this company is and I would recommend others avoid at all costs.

I was a little dubious about buying a refurbished MacBook but IT Trade Services have exceeded my expectations in every way. The MacBook looks brand new and works like a dream. I was also blown away by the speed of which they delivered my item. I wasn't expecting it to be delivered until the end of the week and it arrived 4 days earlier than expected. Thanks guys!

Purchased a MacBook Air, arrived very quickly and all as described.

Cannot fault the experience.

Tim Lukehurst

Allerbestes und das Macbook läuft.
Versand war schneller als Angegeben und Emailkontakt war sehr Freundlich.

1 Star too good for these guys. I'd give it a minus 5 if i could.

Bought an macbook air through wowcher.co.uk
Not the computer as the picture. They won't give me a returns label, they never answer phone. I'm not paying postage when I have paid nearly £400 for it. I Will never use them again and I advise others to never use this place. Reported to advertising agency for misleading advert.

Product arrived in excellent conditions and fully working as described. Recommended!!

Bought an imac through wowcher.co.uk, got it in October 2021, for a Xmas present for my autistic daughter, as its the only way she will communicate with others. It got dreaded white screen this month Feb 2022. They won't give me a returns label, they never answer phone. I'm not paying postage when I have paid nearly £400 for pc. Will never use these again and I advise others to never use this place.

Excellent service , arrived early, apple MacBook in very good condition and working well

i ordered a Mac book air refurbished and it arrived 2 days earlier than anticipated which was great. The product was exactly as they stated it would be and looks brand new except for a tiny mark. it started up perfectly and works extremely well. My first ever mac and very pleased so far with the product. would definitely use this company again if i ever needed more kit.

Ordered a refurbished Macbook Air via Amazon for my daughter schoolwork: delivery arrived even earlier than expected, and the laptop appears to be in excellent condition, battery life included. A plus is that the OS installed is actually more recent than what was stated on the Amazon page, so I didn't have to go through the trouble of updating it myself. I could just hand off the laptop to my daughter and be done.

We bought our daughter a reconditioned Apple Macbook Air from IT Trade Services Ltd, for her University course. We were pleased with the product and the efficient online service.

EXCELLENT SERVICE VERY QUICK AND EFFICIENT AND THE MACHINE IS IN CRACKING CONDITION . THANKS.

Ordered a refurbished Early 2015 Apple Macbook Air, from Amazon. With a well packaged and quick delivery time. Works a treat, setup easy. Happy with my purchase thankyou.